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4.8 / 5
  • 532Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

Ann

Verified Buyer

Oct 21, 2016

The daunting process of obtaining a visa for China was made effortless by "ItsEasy!" We obtained our visas in plenty of time with a minimum of fuss.

Kapadia Madhusudan

Verified Buyer

Oct 13, 2016

Discuss the charges to minimize the cost. Madhusudan.

Cheryl Mitchell for Stephen Andrew

Verified Buyer

Oct 13, 2016

We had a great experience receiving the visa at the promised time which took away so much stress. Much appreciated!

Amy Plodek

Verified Buyer

Oct 13, 2016

They truly were wonderful, fast and reliable. They communicated well throughout the whole process. It was handled promptly and professionally. Great experience.

Joseph Sahiouni

Verified Buyer

Oct 13, 2016

Good news: I received the Visa in a timely manner. Concern: We found out about necessary information after submitting the application despite having multiple conversations and explanations prior to submitting the application. One or two of the critical information did not come up until another person at ItsEasy reviewed the application. That should not be the case. It could've delayed the submission enough to having to withdraw the application.

Jan Polys

Verified Buyer

Oct 12, 2016

Website was extremely helpful in preparing all paperwork for a Visa. Online documents were fairly simple to fill in. The quick turn around time eased our mind about having the documents in hand before the trip. Thank you!

Andyee

Verified Buyer

Oct 12, 2016

We have been using Easy Passport for years and find them quick and efficient. They notified us of every step in the process of getting our Visa and are available 24 hours a day for help. Would highly recommend.

Nancy Baumgartner

Verified Buyer

Sep 23, 2016

Getting our visas via ItsEasy was a positive experience. Employees were responsive and clearly explained the process. It was a quick turnaround in receiving the actual visas.

Trudell Hutto and Victoria Hutto

Verified Buyer

Sep 21, 2016

After speaking with Gate 1 Tour several times, we were never told to bring an itinerary to obtain our visas. Chistopher Simons, was kind to direct us to an available computer to obtain the needed information. He made our long trip to NY enjoyable. Chris was attentive and engaging with an upbeat and positive attitude. Chris also provided a friendly atmospheres that made us feel comfortable.

Terry Liao

Verified Buyer

Sep 16, 2016

The service is great! The regular process was done in two weeks. The passport/VISA was returned on my specific requested time. The customer service was awesome and directed me to the right person when I had questions. No complaints! Everything has run great!

Response from ItsEasy Passport & Visa

Sep 16, 2016

We love to hear comments like this and so happy we were able to answer all your questions and get your documents back to you on time! Thanks Terry!

Melissa Taylor

Verified Buyer

Sep 16, 2016

Sent all documents as requested and had my passport in hand in 7 days left to Cabo San Lucas the next week, all I had to do was relax knowing that my passport was protected.

Response from ItsEasy Passport & Visa

Sep 16, 2016

Oh gosh... so glad we were able to help - missing out on that trip would have been horrible! Have fun!

Euroguy

Verified Buyer

Sep 16, 2016

Very friendly, very responsive and delivered the service on time.

Wayne Phipps

Verified Buyer

Sep 16, 2016

Once I understood the process, it was easy and the timely return was greatly appreciated.

Deborah Rogers Fegan

Verified Buyer

Sep 16, 2016

I really didn't believe I could have received my Indian Tourist Visa without a resubmission, but for the intervention of Bryan Hill. Mr. Hill is capable, conscientious, customer service oriented, dedicated, encouraging, kind, knowledgeable, highly skilled, and he worked patiently with me through to the successful conclusion of the issuance of an Indian Tourist visa. Mr. Hill is absolutely THE BEST!

Robert Stowe

Verified Buyer

Aug 27, 2016

If you need a visa or a passport renewal--especially if time is short or the process is complicated--you can absolutely depend on ItsEasy. One time, the folks at ItsEasy saved my job, basically, when I failed to pay attention to EU travel rules regarding passport expiration. And, if there are any uncertainties beyond their control, they will be very transparent about those. If you want to be sure, call on ItsEasy--don't fool around with anyone else.

Response from ItsEasy Passport & Visa

Aug 27, 2016

WE specialize in saving jobs! Thank you for your great recommendation and we look forward to serving you again soon!

JamieM

Verified Buyer

Aug 26, 2016

My experience with It's Easy was generally very good. My problems were with the Indian embassy request for visa form, which was exceedingly inflexible. Otherwise, a great experience.

Response from ItsEasy Passport & Visa

Aug 26, 2016

Hi JamieM - I'm so sorry for the complications with the India visa application. They are really strict about them - but I am glad we caught the issue before it was submitted to the consulate and we got it cleared up in advance. If it had been submitted we would have lost a lot of time with the application eventually getting rejected. Thank you for your positive comments and we look forward to the opportunity to serve you again!

Steven Breecker

Verified Buyer

Aug 26, 2016

I was concerned about mailing away my passport; but, all went perfectly well and my visa for India was accomplished without my having to travel to New York City. I appreciated the regular email updates. Highly recommended

Response from ItsEasy Passport & Visa

Aug 26, 2016

OF course you were concerned - It's crazy! But that is just how it works. I've been doing this for 15 years and this is one of the most common concerns clients have. We use FedEx for great package tracking and once in our hands everything is securely handled between our offices and the US State Dept or foreign Embassy's. Your passport and documents are always secure - but from our clients side I always understand the hesitation. Thank you for allowing us to serve you and we look forward to doing so again soon!

Barbie

Verified Buyer

Aug 26, 2016

I was thrilled with the great service and the timely receipt of my passport. Thank you!!

Stacey

Verified Buyer

Aug 22, 2016

Thanks for making that painless!

calwashore

Verified Buyer

Aug 19, 2016

From the moment I called It's Easy late on a Friday afternoon in the summer, and received a call back from Michelle within 15 minutes, I knew I was in excellent hands. Your software made applying for my Indian visa simple and efficient, and Michelle's customer service was terrific. The whole process was completed in less than two weeks, despite having to be sent to New York for the actual visa. I would use your service again without any hesitation, and am so grateful to Michelle for her help with what had been a difficult process. Thanks!

Response from ItsEasy Passport & Visa

Aug 19, 2016

Thank you so much for your comments. Michelle is GREAT and I've shared your comments internally for everyone to see. Thank you for choosing ItsEasy!