ItsEasy Passport & Visa logo
4.8 / 5
  • 560Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

Pratish Patel

Verified Buyer

Nov 02, 2018

It was easy and painless. Also I liked that you checked all the uploaded documents for accuracy and provided feedback. Thank you.

janet johnson

Verified Buyer

Nov 01, 2018

Although I was very skeptical about using this company after reading previous reviews, I am very happy to report that this whole transaction was as close to perfect as they advertise, as it could have been. From the time I sent off my passports with all supporting docs that are required until I got my visa stamped passports returned, was less than 3 weeks. Actually, just a little over 2. I would use thier services again. I would rate my experience with them a 10, with 20 bring highest rating.

Patti Vega

Verified Buyer

Nov 01, 2018

Fast and courteous service.

Diana Proko

Verified Buyer

Nov 01, 2018

Very simple and easy process with a quick turnaround time! Thank you!

Eduardo Castro

Verified Buyer

Nov 01, 2018

awesome service as always!

Joseph Fruci

Verified Buyer

Oct 30, 2018

I've already recommended you to my co-workers!

Richard Boschen

Verified Buyer

Oct 26, 2018

Always fast and efficient!

THOMAS M KEEGAN

Verified Buyer

Oct 24, 2018

We used the concierge service to obtain our China visas. Hannan and the rest of the team guided us through an opaque process and performed flawlessly.

Helane Jefferson

Verified Buyer

Oct 21, 2018

Awesome service. I used chat a lot and chat was always spot on. The service was great. Would recommend and I will definitely use again.

Joy Mendez

Verified Buyer

Oct 20, 2018

This was quick and easy. A friend waited a month from another agency and still no e-visa. We turned him on to ItsEasy Passport and Visa, and he got his promptly. Excellent service.

toni katz

Verified Buyer

Oct 19, 2018

The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left. I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !

Katherine Simmons

Verified Buyer

Oct 19, 2018

Super easy and efficient! Thank you!

John Carraway

Verified Buyer

Oct 18, 2018

Very easy. No problems whatsoever.

JACK Kaye

Verified Buyer

Oct 18, 2018

Extremely professional organization and a pleasure to deal with

Paul Zuelke

Verified Buyer

Oct 17, 2018

Outstanding service. Second time I have used itseasy. I had a serious time issue on this occasion (caused my by own mistakes) but itseasy took that all in stride and got my Passport and Visa back to me literally in the nick of time. A great company!

Stacey Walden

Verified Buyer

Oct 16, 2018

While I'm happy that my visa arrived in time, I feel like I'm not sure what my money really went towards. I was required to pay an extra $45 for the document pre-check service when really all I did was submit my application and hear nothing back. The document pre-check felt inefficient, unsure, and made me question the validity of the site a couple times (Why are they asking me for my password?) If I hadn't already used them for a previous visa, I would have gone to a different site immediately. I had to reach out to ItsEasy multiple times for guidance on next steps, and while they were helpful each time, I feel like what they told me to do should have been explained from the beginning. IE-submit paperwork, visa is okay to send now because received the paper, etc. Overall a very disappointing experience!

Response from ItsEasy Passport & Visa

Oct 23, 2018

Hi Stacey. My apologies for your experience. I have reversed the Document Pre-Check service on your order. We have completely revamped our Russia Visa system so nothing like this will happen in the future. Russia is a challenging country with all of their requirements, which is why we modified our systems just this past week to deal with these challenges. I hope we earn your trust back in the future.

Dana Anselmi

Verified Buyer

Oct 16, 2018

great experience!

kATHARINE SMITH

Verified Buyer

Oct 15, 2018

Have used Its Easy for 7 years. Great fast service! Nice people. Peace of mind.

Christine Vogel

Verified Buyer

Oct 12, 2018

I needed a Brazilian Visa. The Brazilian website for the e-visa kept glitching so I tried Its Easy. It really was easy! Thanks.

Kevin Kolell

Verified Buyer

Oct 12, 2018

n/a