Thanks for the feedback, Mike! I'll send you a quick followup message to see if we can find where the frustration is coming from and see if we can make it better.
Mark got back to me within an hour on availability for a record, got it into the system, and i had bought it all in one interaction. With many shipping and payment options, there's a way to get your product on your time. Very impressed, as always!
Thanks for the feedback, Carl. As I mentioned in the email I sent you, the sleeves you ordered took longer to come in than normal. They should be in any day. I sincerely apologize because these are normally plentiful in stock. As soon as they're in, you'll receive tracking information via email.
Thanks, Tom! We take pride in the way we ship our orders, so that means a lot.
Brien Hansen
Verified Buyer
Nov 09, 2019
My order which was made mid October still has not arrived. I left a message asking about the same with no response. This is unacceptable in this age of online shopping. I won't be back and can't recommend your store or service.
I'm sorry to hear that, Brien. We honestly didn't receive a message from you before the one we replied to. I hope that we gave you a good explanation for the delay in your order. Please accept our apologies.
Great experience! Was straightforward to order online and the order came faster than expected, packed well so there was no damage, etc. Will absolutely order from Funky Moose again; thank you!
Hi Ashley! That ticks a few boxes for us: Straightforward ordering โ, fast shipping โ and well packaged โ. Thank you!
nick woolner
Verified Buyer
Oct 25, 2019
great experience. nothing too obnoxious in the site design. the records I wanted were available. discount code on first purchase. all good. thanks guys.
Easy and pleasant to deal with. Kept us informed of progress of order and delivery. Would certainly recommend and use again. And, this is a Canadian Company! Many thanks! J