trustspot logo
4.1 / 5
  • 220Reviews
  • 8 / 10Recommend
  • 8.28 / 10 TrustScore

Alina T

Verified Buyer

Mar 01, 2024

The kit was so easy to use and the information provided was excellent. It made the whole process easy to do.

Verified Buyer

Feb 01, 2024

I cannot recommend this enough! It takes the stress and paper work out of changing your name.

Response from Easy Name Change

Feb 04, 2024

Thanks a lot for your positive review! It's great to hear that our service has made it easier for you.

Verified Buyer

Feb 01, 2024

The kit did not provide me with any assistance at all. It is required that you have a drivers licence and other forms of identification to address name changes for other organisations. I had to source the documents from ea h organisation and complete with the representatives. Unfortunately a waste of money. Not happy I paid for a service that states it creates ease. It did not and I did not use your service. Please refund!

Response from Easy Name Change

Feb 21, 2024

We are sorry to hear that it did not work out for you. We note that we refunded you before you even left us a review.

Verified Buyer

Jan 01, 2024

Overpriced for what you get - wouldn’t recommend to anyone

April N

Verified Buyer

Jan 01, 2024

Excellent service

Response from Easy Name Change

Jan 04, 2024

Thanks for your review!

Lily

Verified Buyer

Jan 01, 2024

Excellent service from Genevieve… I don’t think I would have (or could have!) continued with the rather bewildering name change process without her assistance.

Response from Easy Name Change

Jan 04, 2024

So glad we could help! Thanks for leaving us a review!

Verified Buyer

Dec 26, 2023

Thank you for all your help - everything was so easy and quick. All the preparation was done for me and all I had to do was send off the emails with my relevant supporting documentation. Fantastic service, will definitely recommend to whomever needs it! Thank you once again :)

Response from Easy Name Change

Jan 06, 2024

We're thrilled to hear that you had a positive experience. Thank you for your kind words!

Verified Buyer

Oct 22, 2023

Great service, makes it less overwhelming to change your name.

Response from Easy Name Change

Nov 01, 2023

Thanks for sharing your experience!

Verified Buyer

Oct 02, 2023

Easy Name Change has taken the stress out of the process of returning to my maiden name. Thank you so much.

Response from Easy Name Change

Nov 01, 2023

So glad we could make the process easier for you :)

Verified Buyer

Sep 15, 2023

Haven’t finished it all yet but so far so good! it’s amazing having the guidance aswell it just makes me feel so comfortable knowing it’s in the right hands

Response from Easy Name Change

Nov 01, 2023

Thanks for the feedback! We're always here if you have any more questions even after it's all done.

Verified Buyer

Sep 07, 2023

This kit was a game changer and saved so much time! The kit that came had all the info and forms I needed and explained what I needed to do, was so easy. Gen was great helping me get everything together and communicating where she was at. Sending original docs to get certified was quick also and was sent back with tracking the following day. Would absolutely recommend this to anyone.

Response from Easy Name Change

Nov 01, 2023

I'm pleased we could help you out with speedy certified copies and lodge everything for you!

Trudy.

Verified Buyer

Jul 19, 2023

I havent completed my kit yet, but it has been a great starting point and I am grateful for the support. I received a phone call the day after my payment explaining alot to me which was very helpful and a relief as well. Thank you.

Response from Easy Name Change

Aug 07, 2023

Thanks for the feedback Trudy! We are here to support certified kit customers the whole way through, so please feel free to reach out to me directly if you need help at any stage!

Verified Buyer

Jul 15, 2023

Absolutely loved this service! I saved hours!

Response from Easy Name Change

Aug 07, 2023

Thanks so much for the review!

Verified Buyer

Jul 13, 2023

Made things a lot easier.

Response from Easy Name Change

Aug 07, 2023

Thanks for taking the time to leave your review! We appreciate it!

Carlo V

Verified Buyer

Jun 19, 2023

With the kit it is quite user friendly with instructions clear and concise. Quite involved when it comes to self managed super fund and Government processes.

Response from Easy Name Change

Aug 07, 2023

Thanks for your feedback Carlo. Sadly there's not much we can do with SMSF, but I'll look into adding some clear steps to help other customers.

Verified Buyer

Jun 12, 2023

The name says all, was easy and fast service. Loved and I highly recommend them!

Response from Easy Name Change

Aug 07, 2023

Thanks so much for taking the time to leave us a review!

Verified Buyer

Jun 01, 2023

Not great. Missing heaps of organisations but better than no help at all.

Response from Easy Name Change

Aug 07, 2023

I'm sorry to learn that our kit did not meet your needs. We'd love to know what organisations are missing so we could add them in? We can also provide a refund to any value you are seeking, in accordance with our refund policy. Please just contact customer service.

Verified Buyer

May 17, 2023

This was so handy - thank you so much!

Response from Easy Name Change

Aug 07, 2023

Thanks for your review!

Taylor

Verified Buyer

May 16, 2023

Made my life SO much easier. Gen and the team were great, everything had a fast turn around and it was super easy to get in touch if I had any questions or concerns. Would absolutely recommend getting the full kit.

Response from Easy Name Change

Aug 07, 2023

Thanks heaps for your glowing review Taylor!

Verified Buyer

Apr 14, 2023

I never even used mine sadly. I’m a busy mum of 3, it sat there unopened and the size of it and amount of instructions overwhelmed me. I ended up doing all the face to face in a day- so I shouldn’t have spent my money. Great in theory with people who have time and headspace to sit down and make sense of it

Response from Easy Name Change

Apr 17, 2023

Thank you for your review! I'm sorry to hear you found the information overwhelming. Sadly, there's just a lot of instructions and paperwork that goes with changing names. I wish we could have somehow simplified it for you. We don't like customers to be unhappy for any reason, so please contact us if you would like a refund to any value of your choice (in accordance with our refund policy.)