Have been using Epet and one of the few that provides shipping to Lantau Island. The delivery is always quick, the website is really easy to access, and all the products are well selected! Keep it up!

Very satisfied with prompt service and quality of product!

Prices are on par with most other pet stores. Selection of quality brands is probably the best part about this site. Fast reliable delivery via TaQbin. I might even say this is the only real e-commerce experience I've had in HK: order online, pay via credit card, get an email confirmation for the order, and an email notification for when the delivery is dispatched with an online tracking number. Every other service I've tried I had to place the order, wait for a phone call from the shop to confirm the order and agree on a delivery window, then sit around and wait for the delivery guy to call.

Best pet food web-site I've come across in HK. The web-site is clear and easy to navigate, the products are always available, the delivery is fast. I had one slight payment problem (due to a computer error) it was dealt with promptly and efficiently by phone.

Great Products, Fast Shipping. But Promos needs modified. Example I order Merricks Wet Dog Food Cans each time I order, different flavors to mix it up for my dog. You have promos buy 6 get a discounted rate, buy 12 cans get a better discounted rate & buy 24 cans get great promo rate. But it’s a shame even though I order that amount I am not eligible as your promo excludes different flavors. Every other pet supply company does not restrict flavors. I would be inclined to order 12 or 24 each time, if I got that rate. I hope you take a look at promos & lifting their flavor restrictions. Thank you for asking for a review. Lisa Reynolds

Great one stop shop for most of of your needs. Prompt email responses and excellent service. Only wish there was a bit more variety in accessories such as pooper scoopers, litter boxes, feeding bowls as wnp does, but its not a big deal!

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Good....

Consistently awesome customer service and super fast delivery with fab brands and products for dogs.