Purchased a automated pool cleaner for my 15000 gallon in ground pool. The package arrived in less than 1 week by UPS for signature. Even though I was unable to be home to sign for the package, I was easily able to contact a representative to redirect the package to a UPS store near me. This company was able to communicate constantly and effectively to make sure my product was delivered efficently. I wish other companies worked so seamlessly. I would highly recommend using them.