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4.8 / 5
  • 129Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

Emily F

Verified Buyer

Mar 16, 2020

I've shopped a few times with Cobalt District since they opened and I've fallen in love with this store. Website is simple, elegant and easy to navigate. My only complaint is that sizing on some styles can be a bit off for me, but the return process is so easy and quick that I can easily exchange it if needed.

Taylor R

Verified Buyer

Mar 06, 2020

Good styles and quality. Website is easy to navigate. Returns are easy.

Olivia B

Verified Buyer

Feb 20, 2020

I saw the red dress on Instagram and I hoped to get it just in time as a wedding gift for my friend, who was getting married. It was only 3 days away so I didn't get my hopes up, but when I chatted with Nadya and explained the reason to her, she made the effort to ship the dress that same day so that it would arrive on time. Any company that goes above and beyond like that their customers are worthy of my loyalty. Easily the best customer service that I have ever had the pleasure of experiencing.

Yvonne H

Verified Buyer

Feb 20, 2020

I was a customer at Nadya's previous company (Hidrate Spark) and customer service there was pretty good as it is at this new company of hers. All my interactions with the members of the Cobalt District team have shown me that they are attentive, have thorough knowledge of the topic at hand and are able to help customers make the best choice for themselves. Very well trained team!

Jordan M

Verified Buyer

Feb 04, 2020

My experience shopping with Cobalt District is one of the better ones when it comes to shopping online. Their response is usually quick and friendly, they make returns easy, and they sell quality clothes (sustainable too!).

Vy N

Verified Buyer

Jan 28, 2020

Friendly customer service!

Dani L

Verified Buyer

Jan 15, 2020

Nadya responded to all of my emails in a timely and friendly manner. Fantastic customer service and attention to detail.

Zoe J

Verified Buyer

Dec 25, 2019

It was great no complaints

Diana J

Verified Buyer

Dec 24, 2019

Cobalt District were responsive and very accommodating when I needed to make a change to my order. In the end I received exactly what I was hoping for!

Kayla P

Verified Buyer

Dec 24, 2019

Outstanding customer service. Kept me in the loop about my order and quickly answered questions that I had.

Brittany S

Verified Buyer

Dec 17, 2019

Prompt and friendly customer service.

Cindy N

Verified Buyer

Dec 09, 2019

Made a mistake in my order and they were very responsive and wanted to resolve my problem. A+ customer service.

Jamie H

Verified Buyer

Dec 04, 2019

I've never seen any online clothing brand making it so easy to return a purchase until now. Seems counter-intuitive, but I really like it. Outstanding customer service.

Sophie C

Verified Buyer

Nov 28, 2019

I really like the dress and the belt. Customer service was pleasant too. 4 stars because my order took a few days longer to deliver.

Sarah M

Verified Buyer

Nov 23, 2019

USPS lost my package and I was worried that I'd have to go through the process of starting a dispute, but I reached out to Cobalt District and they sent me a replacement at no cost. On the same day, too! Top notch customer service.

Jill M

Verified Buyer

Nov 21, 2019

Good quality. Shipped fast.

Morgan K

Verified Buyer

Nov 21, 2019

One of the best customer service I have received from a clothing company. It was extremely easy to return one of the pieces that I got. No bs store credits, no questions, just a complete refund. I'll most likely be back for more.

Katya S

Verified Buyer

Nov 18, 2019

I enjoyed shopping here. Great to see a company put so much emphasis on sustainability and minimalist fashion!

Jessie K

Verified Buyer

Nov 12, 2019

You reached out to me to ask if I was okay with waiting for one of the garments since it was going to be delayed. I wasn’t too thrilled with the waiting, but I appreciated caring customer service.

Melissa V

Verified Buyer

Nov 11, 2019

I have bought 2 pieces so far and I love wearing them. Very well made clothes.