I saw the red dress on Instagram and I hoped to get it just in time as a wedding gift for my friend, who was getting married. It was only 3 days away so I didn't get my hopes up, but when I chatted with Nadya and explained the reason to her, she made the effort to ship the dress that same day so that it would arrive on time. Any company that goes above and beyond like that their customers are worthy of my loyalty. Easily the best customer service that I have ever had the pleasure of experiencing.