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4.8 / 5
  • 161Reviews
  • 9 / 10Recommend
  • 9.7 / 10 TrustScore

Aaron Pickle

Verified Buyer

Feb 15, 2019

greatest support around....Chris is the man.

Nathan D Mendonca

Verified Buyer

Feb 10, 2019

Chris Lane was a fantastic customer support member of this company. Not only did Chris answer all my questions quickly and effectively, but also with detail. I was able to upgrade my server and have all contents compressed anf transferred over with little to no interference. In my server community's gameplay. I'm extremely happy with the service provided by this company.

William Cline

Verified Buyer

Feb 03, 2019

After hosting with ActiveGamehost for over a year, I can attest that the price and customer support is top-notch and second to none! Fast customer support and extremely stable servers! The best there is!

Debra S. Hamilton

Verified Buyer

Feb 01, 2019

Your service is great

Ashlie Long

Verified Buyer

Jan 28, 2019

Chris in support has been super helpful and wonderfully responsive in getting my issue with getting a mod installed fixed as quickly as he could. I highly appreciate both the questions they answered before I bought my servers, and how they've been so quick to respond and work on fixing this for me.

Cody Huggins

Verified Buyer

Jan 27, 2019

Ive only had an ark server for about 2 days as of the time this was posted and i can say that im pleasently surprised at how good and fast the support is. Im new to having a server to call my own but the support has been able to help me within a matter of minutes, id say that its the best out of all the other providers out there.

destiney

Verified Buyer

Jan 25, 2019

Support is always fast and gets the issue fixed right away. I am going off space engineers and Server uptime is on point.

Michael

Verified Buyer

Jan 21, 2019

We have been with Active GameHost for some time now and I would like to say that their uptime is great as we rarely have any at all. Also, when there are issues the support are very fast and friendly.

Jon mooney

Verified Buyer

Jan 19, 2019

I have been very happy with the service I have here. Justin has been great

J

Verified Buyer

Jan 19, 2019

I can only speak from a 7 Days To Die point of view. Confusing layout, there is a server setting that tells you it will break the server if you pick it, but it changes itself to it. Never could find the server in game after 3 hours of messing with it I gave up.

D E Brister

Verified Buyer

Jan 16, 2019

Although the person I run the game with seemed to have had issues, I had a quick response and the problem was dealt with in a timely and efficient manner.

Nicolas

Verified Buyer

Jan 14, 2019

Super fast response and helped

Snow

Verified Buyer

Jan 02, 2019

Excellent hosting services, affordable, efficient, low ping. Personally if you need an Ark server or anything else, go with active, everything is easy to set up/understand and there is no down time on your servers.

Collin

Verified Buyer

Dec 29, 2018

Good Service

Devin Troxler

Verified Buyer

Dec 29, 2018

I would love to give 5 stars and a 10 under recommend to friends. I've had nothing but friendly and fast support since I opened my Ark servers through you. But some of the responses to my ticket asking about Atlas servers are unnecessary and confusing. I don't understand why I'm getting multiple replies from different techs. It's almost as if they cannot see that someone has already replied to me. I'm not looking for an overnight response on this, but just wish to be kept updated in the process.

Kristy Cook

Verified Buyer

Dec 27, 2018

Immediately responded, let me know exactly what needed to be done, waited for me to say it was good to start, and told me exactly how long it would take. I am extremely pleased with the service of your support staff! Thank you again Justin!

Michael Taitt

Verified Buyer

Dec 26, 2018

lowest prices and great service.

Michael

Verified Buyer

Dec 12, 2018

Fast response times, always offer to fix things for you after they tell you whats wrong. Only provider I have seen that offers a discount for clusters.

Maxim-Olivier Hardy

Verified Buyer

Dec 09, 2018

Your service was amazing and your servers were almost flawless. When I had a question, you guys answered in about 10 minutes, which is incredibly fast compared to other services I've seen. The only thing that makes me rate you 3 stars is the fact that I got charged for a whole month again without actually asking to be charged. If that didn't happen, I'd give you 5 stars. I can't really recommend your service either because of that, but like the 3 star rating, if this didn't happen, I'd gladly recommend your service to my friends who are looking to create their server.

steven ross

Verified Buyer

Dec 08, 2018

the support team was wonderful