The bed is a marvel and worth the many hours it took to install. There was a glitch with a damaged part but I reached out to the owner, by phone, and he immediately resolved the issue. I am very satisfied and the bed is awesome.
We LOVE the pieces we got from RF. It helps transform a small room to one that is enjoyable to be in.
Well-designed, high quality, clever, transforming furniture. Installation was done professionally and perfectly. I keep looking for more places to add more wonderful pieces fro their collections.
Love this furniture ❤️
Superb product, great customer services with great style.
We LOVE Resource Furniture. Highly recommend for their amazing showrooms, professional team and great service after the fact! We love our wall bed.
I love my mattress, love that they don't use chemical fire retardants. I got the honest bedding cool sleeper plush - it is fantastic, and the service has been great too.
The shelving units and pop-out beds we had installed in our apartment transformed a useless basement into a cozy guest suite! They added some much needed storage, and the beds have held up to some "rough play."
Fantastic furniture that is multi purpose. Must see to believe I wanted everything.
They have some nice people and even better pieces.
Beautiful showroom. Tons of higher end space saving furniture options necessary for living in the city. Chelsea gave us fantastic tour and was very knowledgeable and friendly. Highly recommend.
Very very good
I was fortunate to have Mary Morales as my sales representative. She knows what the customer needs but is open to new ideas and this is key to excellent customer service.
Great compact furniture store. Impressive design.
Great place for uniquely designed furniture made just for smaller living spaces.
My daughter and I had a little money from a home sale and we'd always wanted a Murphy bed. We were moving into a NYC apartment with a very tiny third bedroom that wouldn't have accommodated a true "guest size" bed. We'd seen a video of the Clei furniture on Facebook and found Resource Furniture just a bus ride away. Our favorite purchase ever is the Poppy bookcase/desk/single bed with a beautiful mattress that gives a wonderful night's sleep. Thomas was our salesperson--very accommodating and knowledgeable. We're moving out of state and even though we'll have a home with large bedrooms, this piece will go in our bonus room. It is our favorite piece of furniture ever--wonderfully made and it makes our tiny bedroom serve so many purposes...Just beautiful. Yes, it's pricey but worth every penny as far as I'm concerned...
I've been coveting a resource furniture bed for a a guest room for years. The staff was helpful and after my order was placed in the showroom they were responsive via email. Yes it takes 3 months, but they held the piece for me once it arrived and I wasn't ready to receive it. The installers were very nice and efficient. The bed looks great. Can't wait for my guests to use it!
Wow. Just wow. Some of the craziest, classiest, most avant-garde furniture I've ever seen. And yet, tremendously practical... Unique products. Helpful and friendly staff.
So good store! Amazing staff.
Beautifully designed furniture for space and function
I spent about $18 grand with you guys 3-4 years ago. But since then, you guys split with my bookcase-builder Giacomo (sp?) in Italy. I can't seem to get an additional 5-foot ladder-track to go along with the one I bought from you for my bookcase. Can you help??
Couldn't be happier with the style, quality, and service. Tyler is incredibly responsive and helpful, even 1+ years after the sale/installation. Very satisfied and worth every penny.
I purchased a transforming coffee table from Resource. It was at the start of the pandemic and so logistics were both challenging and fast changing. Chris from Resource really went above and beyond, with multiple visits to my home, always with masks and appropriate safety measure. Great customer service!
Off the hook Murphy Beds +
I retired to one bedroom condo and Resource Furniture was recommended for a murphy bed unit which gave me additional space - for work or hobby. Wow, the 'revolving' solution with permanent shelving and an exceptional mattress has been marvellous. And then a couple of incredible chairs. Downsizing made (relatively) easy. Thanks to Christopher and the crew.
I had a wonderful experience with Chris from Resource furniture... I purchased a Murphy bed/wall unit and Chris was extremely professional and helpful. He reviewed all of the various items and allowed me to make my own decision based on the information that he provided. I did not feel pressure at all. Chris came and measured to make sure that the unit would fit the space that was identified for the Murphy bed. He assisted in picking out the colours. When it arrived, the installers were very professional, and I am more than pleased with the unit. It maximizes my small den beautifully and is more " beautiful " and functional than I had imagined. Everyone who visits, comments positively on this piece of furniture . Although a pricey piece of furniture, it is well worth the money.
Great service! I needed help with one of their murphy beds and they where extremely helpful. Highly recommend doing business with them.
Fabulous stuff, perfect for efficient use of space.
My experience dealing with Resource Furniture on 3rd/58th NYC has been a delight. I decided I wanted to save some space in my apt. so I went to their showroom and their sales agent Jake suggested a horizontal wall bed. I went home and thought about it -- and phoned him back that afternoon to place my order. That is when their amazing support crew went into action. A project mgr named Natalia came to my apt and assessed my space requirements. Then Aly, the logistics coordinator called to confirm their insurance with my Coop mgr and set up a delivery date & time. The installers arrived exactly on time and with zero mess -- in about 2 hrs the job was done. The installer didn't like that the bed legs didn't hit the floor exactly right, so he contacted the showroom and arranged for a technical mgr to be sent over to adjust the legs. I was unbelievably impressed. I would never have noticed! Anyway, the tech Pieter adjusted the legs with little foot-things...and I slept on the fabulously comfortable bed last night -- and this morning, closed it up...so no more looking at a bed all day. This company is terrific. I recommend them unequivocally!
Furniture is quite pricey but its beautiful and incredibly functional.
I bought a table from these folks, all by phone and email. They were terrific, answered all my questions and efficiently filled my order. I couldn't be happier with my purchase, it works exactly as advertised and is beautiful, well constructed and very easy to use.
This is an amazing furniture store. In this day and age people associate innovation and tech to software companies. This is one of those companies continues to innovate with technology even with the handicap of physical materials as its medium. (Meaning software is cheap, physical products are expensive) Many consumers on this page complain a lot about the price tag. Now that everything is produced so cheaply, I think people forget that a good product costs a lot. It may be subconscious and no one is stating that they're doing this comparison but comparing this type of high quality furniture to Ikea is like comparing Peter Luger's to McDonald's. Yes Ikea has a really nice brand but it is essentially the same model -- cheap materials, cheap models, high volume, low prices, with a very systematic way of producing the furniture. I am not saying Resource Furniture couldn't do with revisiting their finances/business model but there is nothing wrong with the price they charge for their product. There are very few stores that do what they do. You're right, people with small living spaces generally don't have the money to purchase these items. I don't think that is for a yelp reviewer to lower the stars for. It's a bit narcissistic to think that this furniture is specifically built for you. Advice to the owner - if you had to reply to a Yelp reviewer on where the money goes there's an issue with the business. Either you're not transparent enough, the branding doesn't do well with a certain demographic, or there really needs to be an adjustment in the pricing. Not knocking on the product - it truly is amazing. I am convinced if you guys started with a Kickstarter project the perception would have been different and your pricing might have been different as well.
This company is amazing. The design and function of these units really make sense out of city living. My salesman, Thomas, was so great with me. I was clearly there for a table but by the end of my visit Thomas had me hooked. He's very, very detailed in his explanation of the products. All in all, it's a bit out of my price range today but I would love to have their new standing murphybed one day..... I would highly recommend this store to anyone looking for duel-purpose furniture that is very high quality. Great showroom, design and salespeople. Thanks!
Very cool tables and wall units that transform into bigger tables, beds, desks etc. Super high prices though.
Ted at Resource Furniture was amazing. His customer service and patient efforts in understanding our needs was far superior than I've experienced in many places. His knowledge of design and artistic vision was fantastic.
Great furniture that is so functional & transform. I had a great tour in showroom.
I have not yet purchased from RF, but I hope to soon. Your pieces are innovative, clever, and answers to space limitations. Thank you.
Working with Resource Furniture has been a really good experience. I don’t have a big budget but I truly appreciate quality functional pieces of furniture and the unique options to give my loft style condo the "WOW" factor. Your delivery guys were also amazing and took the time to answer all my questions as they understand the products and are communicative with the customers. Thank you for always being available, following up and giving terrific advice.
Incredible, high quality, space saving furniture imported from Italy. Each piece is unique and innovative. Fabulous store!
Fantastic products and great service
Excellent customer service - from start-to-finish. Predictable, fast, and professional. They took great care to set my expectations and ensure things worked like clockwork and nothing was damaged during delivery. They'd be 5 stars if it weren't for the fact that the delivery service scheduled time and then had to reschedule at the last minute. The delay was a matter of a few days.
Really great service!
Unique custom made furniture
Great stuff if you're looking to set up an extra room with some space saving furniture, this is the place.
I love this store. It makes sense for city living. Purchased a Murphy bed and a couple other items... And the staff has been amazing. Even a gift of free shipping on a pillow I was waiting for. I would shop here again for sure! Speak with Amy or Ted. Lovely people.
Beautifully made furniture for small apartments. I purchased a bunk bed from them, they delivered and built the unit in the bedroom, with lifetime guarantee. Very professional and knowledgeable staff. The only negative is that everything is quite pricey. But there is no competition, no other business delivering this type of furniture with a show room in the whole North East. They are conveniently located at the upper East side of Manhattan, you can see and try most everything available online.
Great customer service!! Cool and intriguing pieces. Gregory was so sweet and helpful ! Fabulous experience I would definitely recommend this store ! :-) ten stars !!
Extremely professional, knowledgable and dedicated team. I highly recommend their services.
James Bond-like morphing furniture, nice staff who have the extreme prices on the tip of their tongue and don't have to go "look it up." If only they could manufacture this stuff locally as well as in Italia - the country could do with some help and a lower carbon footprint ...
I don't write often, so when I do, it's usually thanks to an incredible experience that I just had to share! I decided to stop into this location on a whim while traveling out to NYC for business. What brought me to them was the fact that they sell the famous Italian line, Clei, which features modular furniture for maximum space efficiency. I didn't have an appointment and when I first arrived, I felt a little intimidated by the fact that I was just a 'walk-in' but that quickly subsided with the friendly atmosphere and sales associates. Long story short, I haven't decided on what I plan to buy yet, but I've been working with Thomas and he's been a dream! He's been patient with my multitude of questions, and he's been super helpful helping me brainstorm alternative options based on the space and my needs. I feel like he probably knows the measurements of my room even better than I do now! Thomas made me feel so comfortable with the whole process. Top notch service and I can't recommend them, or Thomas highly enough!
Very nice store, staff very helpful. We dealt with Christopher who helped with planning a Clei bed for our den. He came to measure it and advised us to go for cupboards on each side which is extremely helpful. The installation went well. I really appreciated a follow up call by Christopher to make sure everything is working out well. Very happy.
I got a wall bed and the most amazing concrete wallpaper at Resource Furniture. Best investment!
I saw a Resource Furniture exhibit in DC a few years ago at the carpenter’s museum. I was mesmerized at the concept. I visited the retail store and truly fell in love with Resource furniture. Alas! I just can’t afford it! I applaud it though! Good job...
I am so excited to see your new showrooms and offerings. Kudos to all who make it happen, every day!
We recently purchased the Oslo wallbed and absolutely love it! It is both stylish and comfortable. The team from Resource was great to work with. They answered all of our questions, suggested appropriate products and coordinated the delivery and install with our contractors. Wonderful experience overall.
Purchased a murphy bed to maximize the utility of our son's bedroom in our condo. Only store we could find with extra options such as a desk when the bed is folded up and with multiple orientations and shelving options/accessories. Costly item, but shopping around the final prices are very much in line with other businesses for this type of item. Yes, it took a few months to make and deliver but well worth the wait - the final result is fantastic. Our son raises and lowers the bed daily to convert his room from a bedroom to 'office' space. This is definitely more useful than just for an office with an option for guest sleeping - the bed goes up and down easily, smoothly and everything is very solid and well made. Very pleased!
Stellar product and excellent customer service. I had a small nick in one of the panels and Resource Furniture themselves insisted on perfection. Not cheap but no comparison to cheaper wallbeds. So worth it.
Resource Furniture is unlike anything else out there. We have a relatively small condo, and our new transforming pieces from Resource have given us the equivalent of two more rooms. (You don’t need a bigger place - see the magic transformation Resouce can give you!) The bedroom with the Murphy bed + table combo is perfect for working from home, and the quality of the bed frame and mattress are outstanding - this is not just an occasional bed. Same with the new Scivoli table plus cabinets in our dining area - it’s a piece in its own right, and transforms the functionality of our main room. None of this matters without great customer service though, and this is really where Resource shines as well. We were lucky enough to work with Melissa Boodoo in the Toronto location and she’s a star - thoughtfully helping us choose the best finishes/materials, explaining the processes, and communicating with us throughout the entire process (including being in communication on the day of the installation). Finally, the installers were professional and precise. I look forward to our next Resource upgrades!
Our dining room area in our 1 bedroom apartment, with the help of Resource Furniture, functions as both a guest room and dining room. We purchased a Murphy Bed and Plurimo table. When we had a dinner party for 11 guests, they were absolutely amazed as we moved the table to the middle of the room and opened it to be able to seat 8 people. In addition, there is a table that can be opened when the murphy bed is closed so we had plenty of seating for everyone.
Great service. Cool high-end wall beds.
This place is awesome. The staff is friendly and knowledgeable. They came to our condo to measure and recommend finish and fabric options. They even did drawings and 3D renderings to show us what the sofa / wallbed system and table would look like in our condo. They made it easy to select a great product. The delivery came earlier than expected and the installation team was professional and easy to deal with. Thanks for everything!
Love this store!!!! The innovation of the furniture is remarkable and the staff are incredibly helpful and friendly too.
Pricy, convertible furniture made for small homes.
Extremely well built furniture and extremely well thought out designs.
We are returning to a New York City studio from a large three-bedroom apartment in St. Louis, MO. "Micro-living" was our key phrase as we went looking last week for convertible furniture to accommodate our needs (while avoiding the feel a college dorm room)! First of all, everything in the showroom at Resource Furniture is beautiful and a work of art all by itself. We couldn't have asked for a more invested sales/design consultant than Aylem. Aylem worked impeccably with us throughout. For her, this meant showing us various wall bed and furniture options, uploading our floor plan to her computer, designing our space with the pieces we chose, and then modifying these several times over as we kept rethinking cost, layout, aesthetic, etc. It was a great help to be able to visualize our space with the furniture in it. Aylem really stayed with us, striking a balance between marketing the various pieces and letting us determine what works best for us. She was a wonderful partner in our efforts to feel right back at home.
Our designer emily worked diligently with us to put together the perfect space for our tiny studio apartment. we had a couple of bumps in the road and steve jumped right in and resolved the issue to our mutual satisfaction. you will not find a more comfortable mattress, beautifully designed furniture & wonderful installers!
I love the furniture and creativity and would definitely recommend going with Challie. She's super talented and knows what's up. Tight quarters of NYC doesn't mean giving up happiness.