Stand up pouchesI am looking for new packaging for my body scrubs and and body butter. The stand up pouches are a great alternative to jars. I hope to utilize for the Christmas Holiday season. I will keep you posted on they work out.
1/2 pound tin tie window bakery bags, White and Kraft (Brown)received sample of both tin tie window bakery/coffee bag. I'm excited to say I've order from several companies in the past but these by far are better. They are well made quality item, sturdy, I could find no flaws. Perfect for any business.
Very please with samplesWill be ordering soon
LousyI ordered packages 2 weeks ago. Not only have I not received them, they haven't even figured out how to charge my credit card for the packages even though I've called back and gave them the numbers again and/or a new card. Frustrating.
Betty Lee sales rep always calls to assure i am never with out your productThe shipping dept is always accurate with what i order and having betty lee reminding me to order is great customer service even to a small customer as myself . Joe New York Coffee co . Thank You Betty Lee
GreatI received your sample bags quickly and they are of great quality. When I need to order bags I will be sure to use order from you.
Great, attentive customer service!My representative Betty-Lee is always there to answer all questions. She calls periodically to check on my inventory and is always pleasant and cheery. Very happy with the product too!!
Very professional and helpfulWhen talking with a representative I was given enough information to make my decision. The order was received within the timeframe promised. I will recommend this company to others needing the products they provide.
Great product at a Great PriceI am new to retail and needed some euro tote bags for my products. I looked at many different suppliers, but went with PBFY mostly because of the Great price. When I received my order, I was thrilled to find that the quality was Great also. I will definitely be doing business with them again.
Great options and follow-upI had seen PBFY products before at the CoffeeFest Atlanta trade show but at the time I wasn't thinking ahead far enough. PBFY has done a great job of keeping lines of communication open and sending specific samples so I can make better decisions.
terrific response to my request!I was impressed by the rapid response to my request. I felt like an important client even if I was only requesting a sample!Received my sample within 5 days. I still have to test my product in the packaging. Thank you for your 5 star service!
Very easy to deal with, had great selectionI'll definitely buy again from PBFY and recommends them to professional contacts.
Mike has been awesome to work with he explained options and qualitys of bagsMike took the time to suggest options, we are small start up and he treated us like we were a major account, with professional and courteous service.
Great product and great service!Fast, friendly professional service and a great product- What's not to like? I will definitely buy here again!
great companyI've been buying my bags from PBFY for quite a while now and they're products and prices are good. The company is very responsive. Fast order fulfillment too
Bag ColorThe quality of the kraft bags we ordered was inferior. We moved to the rice paper bags that did not look at all color wise as the sample I was sent. Sent an email to Betty a while ago and still haven't heard back. Sorry guys but you're not the only company selling bags (thankfully). We won't be ordering again from you
Just What We WantedThe pouch we purchased was just the right size and has just the right look. Good price and excellent customer service too.
Great product and service!We order 1000-2000 bags regularly. There are rarely any defects and always show up on time.
Thanks!Very good customer service! Thanks you
Excellent pricing and service!I was searching for bags for my candy & these were just right!
12 Oz. Kraft BagsFor the most part the 12 Oz. Bags are good. The only problem that I have is that I have come across some issues with the back of the bags being sealed. I have packaged the coffee and sealed the top only to have it spill out of the back of the bags. It is a waste of time and product to have this happen.Update: I received a call from my sales representative within hours of writing this review. They have offered to send me replacement packaging and are working with their quality control to make sure this doesn't happen anymore. Excellent customer service!!!
My experience has been very pleasant and satisfactory.The service our company received was extremely courteous, helpful, friendly, prompt, with occasional discounts which were most appreciated.
Overall Good Pricing and Decent ServiceWe've had a few quality issues, but nothing major. Unfortunately they don't carry the bags we are now moving to so we will be going elsewhere. Overall we've been happy though.
Would like to see smaller number of packaging bagsI like the options for coffee bags but would like to see smaller quantity for startup businesses or small roasters.
PBFYThank you for great service!
Always the BESTThe quality and price of their products are the best and the service I receive from Joy is why I will continue to deal with PBFY
Great service and productWe use your bags for dog treats and I think they hold up well, they are very strong and look great!
love you guysThanks again for everything. Great price, great product, great customer service and and free shipping over 400. Awesome!
quality, price, serviceWe order 4-5 times a year! Always handled professionally
Very Fast DeliveryI requested samples and they were all very nice and got here very quickly. Thank you!
Great to work withGood product. Very happy.
Wonderful productI've been doing business with PBFY for several years and have found them to be top notch...great product, customer service, shipping and pricing.
Worst experience with company in a longtimeI received a defective product. Before I could a replacement I had to talk to "Jimmie" who told me the item must have a defective timer. If he sent me a timer could I replace it? Well noooo. Finally got authorization for a replacement with the understanding they would send a call tag for defective item. All of the above happened in Nov and Dec. As of today, April 3, the item is still here on my porch packed and ready to ship. I refused the replacement as it took too long. I have never received my refund and I am tired of calling this sorry company.
Service and ProductThis is the place. I got great customer service with all my questions and needs met. The quality of service and product it top notch. Highly recommended.
Excellent Customer Service! Thanks Joy Weedon!I have never been disappointed with PBFY. Joy Weedon is our rep and she is always on top of our orders and ships out super quick. Thank You!
Good product/Fast Service & Response!Will continue to ask for help to PBFY, especially when in need urgently! Thanks!!