Nicole

May 15 2015

Stand up pouchesI am looking for new packaging for my body scrubs and and body butter. The stand up pouches are a great alternative to jars. I hope to utilize for the Christmas Holiday season. I will keep you posted on they work out.

Jill

May 06 2015

1/2 pound tin tie window bakery bags, White and Kraft (Brown)received sample of both tin tie window bakery/coffee bag. I'm excited to say I've order from several companies in the past but these by far are better. They are well made quality item, sturdy, I could find no flaws. Perfect for any business.

Frankie

Apr 10 2015

Very please with samplesWill be ordering soon

****

Apr 07 2015

LousyI ordered packages 2 weeks ago. Not only have I not received them, they haven't even figured out how to charge my credit card for the packages even though I've called back and gave them the numbers again and/or a new card. Frustrating.

Joe

Apr 05 2015

Betty Lee sales rep always calls to assure i am never with out your productThe shipping dept is always accurate with what i order and having betty lee reminding me to order is great customer service even to a small customer as myself . Joe New York Coffee co . Thank You Betty Lee

Alicia

Apr 04 2015

GreatI received your sample bags quickly and they are of great quality. When I need to order bags I will be sure to use order from you.

Peter

Apr 03 2015

Great, attentive customer service!My representative Betty-Lee is always there to answer all questions. She calls periodically to check on my inventory and is always pleasant and cheery. Very happy with the product too!!

Audrey

Apr 03 2015

Very professional and helpfulWhen talking with a representative I was given enough information to make my decision. The order was received within the timeframe promised. I will recommend this company to others needing the products they provide.

J. Crumbley, LaBolsa Bags

Apr 03 2015

Great product at a Great PriceI am new to retail and needed some euro tote bags for my products. I looked at many different suppliers, but went with PBFY mostly because of the Great price. When I received my order, I was thrilled to find that the quality was Great also. I will definitely be doing business with them again.

Sharon

May 12 2015

Great options and follow-upI had seen PBFY products before at the CoffeeFest Atlanta trade show but at the time I wasn't thinking ahead far enough. PBFY has done a great job of keeping lines of communication open and sending specific samples so I can make better decisions.

Nathalie

Apr 28 2015

terrific response to my request!I was impressed by the rapid response to my request. I felt like an important client even if I was only requesting a sample!Received my sample within 5 days. I still have to test my product in the packaging. Thank you for your 5 star service!

Scott

Apr 08 2015

Very easy to deal with, had great selectionI'll definitely buy again from PBFY and recommends them to professional contacts.

Kirk

Apr 07 2015

Mike has been awesome to work with he explained options and qualitys of bagsMike took the time to suggest options, we are small start up and he treated us like we were a major account, with professional and courteous service.

Steve, Ridiculous Cookies

Apr 05 2015

Great product and great service!Fast, friendly professional service and a great product- What's not to like? I will definitely buy here again!

SV

Apr 04 2015

great companyI've been buying my bags from PBFY for quite a while now and they're products and prices are good. The company is very responsive. Fast order fulfillment too

Valerie

Apr 03 2015

Bag ColorThe quality of the kraft bags we ordered was inferior. We moved to the rice paper bags that did not look at all color wise as the sample I was sent. Sent an email to Betty a while ago and still haven't heard back. Sorry guys but you're not the only company selling bags (thankfully). We won't be ordering again from you

John

Apr 03 2015

Just What We WantedThe pouch we purchased was just the right size and has just the right look. Good price and excellent customer service too.

Esteban

Apr 03 2015

Great product and service!We order 1000-2000 bags regularly. There are rarely any defects and always show up on time.

Jaime Moyano

May 12 2015

Thanks!Very good customer service! Thanks you

Sherry J

Apr 22 2015

Excellent pricing and service!I was searching for bags for my candy & these were just right!

Ryan

Apr 07 2015

12 Oz. Kraft BagsFor the most part the 12 Oz. Bags are good. The only problem that I have is that I have come across some issues with the back of the bags being sealed. I have packaged the coffee and sealed the top only to have it spill out of the back of the bags. It is a waste of time and product to have this happen.Update: I received a call from my sales representative within hours of writing this review. They have offered to send me replacement packaging and are working with their quality control to make sure this doesn't happen anymore. Excellent customer service!!!

Nancy

Apr 06 2015

My experience has been very pleasant and satisfactory.The service our company received was extremely courteous, helpful, friendly, prompt, with occasional discounts which were most appreciated.

Mark

Apr 05 2015

Overall Good Pricing and Decent ServiceWe've had a few quality issues, but nothing major. Unfortunately they don't carry the bags we are now moving to so we will be going elsewhere. Overall we've been happy though.

John Samano

Apr 04 2015

Would like to see smaller number of packaging bagsI like the options for coffee bags but would like to see smaller quantity for startup businesses or small roasters.

Sayan

Apr 03 2015

PBFYThank you for great service!

Tj

Apr 03 2015

Always the BESTThe quality and price of their products are the best and the service I receive from Joy is why I will continue to deal with PBFY

Renee

Apr 03 2015

Great service and productWe use your bags for dog treats and I think they hold up well, they are very strong and look great!

Lukas Warden

May 07 2015

love you guysThanks again for everything. Great price, great product, great customer service and and free shipping over 400. Awesome!

Douglas Gondera

Apr 17 2015

quality, price, serviceWe order 4-5 times a year! Always handled professionally

JaLeigha

Apr 07 2015

Very Fast DeliveryI requested samples and they were all very nice and got here very quickly. Thank you!

Shawn

Apr 06 2015

Great to work withGood product. Very happy.

Gerald

Apr 04 2015

Wonderful productI've been doing business with PBFY for several years and have found them to be top notch...great product, customer service, shipping and pricing.

Kathy

Apr 04 2015

Worst experience with company in a longtimeI received a defective product. Before I could a replacement I had to talk to "Jimmie" who told me the item must have a defective timer. If he sent me a timer could I replace it? Well noooo. Finally got authorization for a replacement with the understanding they would send a call tag for defective item. All of the above happened in Nov and Dec. As of today, April 3, the item is still here on my porch packed and ready to ship. I refused the replacement as it took too long. I have never received my refund and I am tired of calling this sorry company.

Charlie

Apr 03 2015

Service and ProductThis is the place. I got great customer service with all my questions and needs met. The quality of service and product it top notch. Highly recommended.

J Minton

Apr 03 2015

Excellent Customer Service! Thanks Joy Weedon!I have never been disappointed with PBFY. Joy Weedon is our rep and she is always on top of our orders and ships out super quick. Thank You!

Shinichiro

Apr 03 2015

Good product/Fast Service & Response!Will continue to ask for help to PBFY, especially when in need urgently! Thanks!!