Jessica Gerding

Apr 10 2017

It's always a simple, straight forward, no hassle experience shopping with PBFY.

Jessica Torres

Apr 07 2017

I received exactly what I needed. But my only disappointment was inside the box, a lot of tin ties was damaged. Looks like the packing process was poorly. Next time please make sure to send the product correctly placed and secured.

joseph orr

Mar 22 2017

Ships fast.

Jeff Webster

Mar 17 2017

Great!

Lauri Hampton

Mar 10 2017

Amazing customer service. Thank you for giving me the quantity discount even though we had to ship in separate orders.

Carlos Taira

Mar 02 2017

Very good service.

suzan Newbold

Feb 20 2017

I appreciate the PBFY team and their delivery of great products in a timely manner

Tom Helm

Feb 13 2017

I have been a customer with PBFY for several years, and have been, overall, satisfied with the website and customer service. However, my experience on Monday, February 6, was very unsatisfactory. When I logged in, I was given the opportunity to take a survey to receive an additional 5% off my order. I took the survey and was given a code to use at checkout. The code did not work. The website also stated that if I ordered by 2 pm, my order would he shipped same day, which I needed due to a large order. I placed the order several hours before 2 pm. I chose 3 day shipping to ensure my order would arrive by Wednesday or Thursday. The order was not shipped same day. The order didn't arrive until late Friday afternoon. I was extremely disappointed in my experience, and will begin looking for a different supplier for bags in the future.

holley cowan

Feb 03 2017

Loved it!

Martin Hotes

Jan 28 2017

Great website, took me awhile to find you on the web , I lost your info from before

Jennifer McCarthy

Jan 23 2017

We are pleased with both product and service.

Janice Bell

Jan 19 2017

PFBY has an easy to use website and delivered the high quality materials I was expecting on time.

Chuck Swift

Jan 12 2017

Great service, fast shipping and quality products.

PANAMA NETBUY DMR

Jan 04 2017

Great!

Jeanette Peterson

Dec 23 2016

Pretty quick turn around. Good selection. Good quality products.

Michael feyock

Dec 14 2016

Returned orDer and was charged twice for shipping ..only complaint.

Georgia Earley

Dec 12 2016

I

reyes avila

Dec 01 2016

Always great

Greg Nunn

Nov 28 2016

Web site easy to use, ordering is simple, delivery is prompt. I am glad you went back to the original clear gold vacuum bag with zipper bags.

Jeanette Trzeciak

Nov 12 2016

Great products and service.

Cristina Valenzuela

Nov 09 2016

Good! The product is was I expected. Thanks

Kylie Wangenheim

Nov 02 2016

I am so pleased with my experience with PBFY. Not only are the products fantastic, but the customer service is top notch. I'm so excited to be a customer!

Adriana Ayales

Oct 19 2016

Great bags!!

Jesus Benitez

Oct 17 2016

very good service.

David Meuer

Oct 12 2016

Ordering went fine and they are good quality bags.

Olga Mankova

Apr 10 2017

Very fast shipping!

uri gottschalk

Apr 07 2017

meets all expectations

Leila Carvajal Erker

Mar 21 2017

The bags I ordered were great. I asked for a sample of a different type (which they could have included in the box I ordered), but I didn't receive it. It would have been saving for them not to have to mail it separately to me, but in general it was a great experience and I am satisfied with the product I ordered.

Jerome Stiger

Mar 12 2017

Problem with initial order. Good customer service worked to rectify the situation.

Tamara Donofrio

Mar 06 2017

Pbfy is always efficient! Great service

Jennifer Strain

Feb 27 2017

love the free shipping

Robyn Littler

Feb 19 2017

....

Heather Lilly

Feb 10 2017

Awesome! George was super helpful. Definitely love the packaging quality as well.

Arch Getty

Feb 01 2017

Everything went great. Quick order and fast delivery. Good support answered all my questions.

Sam Vanden Heuvel

Jan 27 2017

No problems.

Chris Curtis

Jan 22 2017

Great Service

timir ambasth

Jan 18 2017

I experienced professional services.

Blake Olsen

Jan 09 2017

*So* disappointed with the customer service. I've been trying for weeks to get resolve on a defective product they sent me. I'm sure that they have good customer service somewhere, I'm just not experiencing it.

Linda bloomer

Dec 31 2016

PBFY is great. Only wish they offered on purchases over $200.

Rebecca Singer

Dec 19 2016

Hi. I'm really happy with the product and wish that there were less emails about the transaction!

Rachele McGinty-Mock

Dec 13 2016

Packaging arrived the very next day. Rice paper pouches are perfect quality!

Andrew Newell

Dec 12 2016

Great service ... great product ... will be back for more excellent stand up pouches!

Deeds Jeremy

Nov 30 2016

Fast shipping, good communication, delivery on time as promised!

Kern Trembath

Nov 26 2016

As always, PBFY's service and products were excellent. Their gold-poly valved coffee bags are our customers' favorites because of the rounded corners. The warm and friendly staff, competitive prices, and quick shipping speed means that our inventory is always perfectly balanced. Thanks!

Lisa Marsh

Nov 12 2016

My items were received on time and exactly what I ordered, that is so important for small business so MsPsGFree.Inc absolutely endorses PBFY for packaging.

Deborah Petersen

Nov 07 2016

Terrific service, responsive communications, and timely delivery. The products are great. What else could we expect? Thank you! Deb @ Riverdance Soapworks

Lucy Gladhart

Oct 27 2016

Very easy to order online and order is received on time and correct

Michael Peterson

Oct 19 2016

Excellent service and fast delivery

Mark Ament

Oct 15 2016

Everything was great as always. Thanks for our good service.

Stephen Helm

Oct 12 2016

Had an issue with my order that the good folks of PBFY bent over backwards to fix very quickly above and beyond the call!

Gi Yi

Apr 09 2017

Good! Cheaper than other company!!

Michael Mesure

Mar 31 2017

great

Jeremy Deeds

Mar 19 2017

Fast shipping, quality bags!

Steve Richards

Mar 10 2017

Easy online ordering, good prices, and the boxes show up almost the next day.

Christopher Macrina

Mar 03 2017

Nice Products

Anais Felt

Feb 26 2017

PBFY customer Service and response was great. I think PBFY could benefit from better SEO and marketing. It was hard to find you, but now that I have, I am sticking with you. I would have also liked a response for my printing request (small batch, digital printing). I finally went with all white bags because I couldn't wait any longer, but would have loved to see what our logo looked like on the bag, or even a follow up to the email / inquiry I sent would have been great. I think there was a breakdown in communication on my account, because the response for the normal all white bag packaging was excellent, however, the printed bags, not so much. And I feel that lost you additional business. Lastly, as a millennial business owner, I loved the B2C feel for a B2B company - you brought me into the process and made me feel comfortable each step of the way. The follow up, especially, was great, for the non-printing portion of my experience.

marc sawyer

Feb 17 2017

Order was promptly received. Asked for a few samples of other bags, those came, but did take a couple of weeks

Martin Dessureault

Feb 09 2017

Excellent site, very clear and good service to! :)

James Deni

Jan 30 2017

would buy from again

Brendon Maxwell

Jan 27 2017

The new facility in the Midwest makes PBFY and even better option for our company. Faster shipping is a game changer.

Keith Karp

Jan 20 2017

As always a great experience!

lukas warden

Jan 12 2017

Always great. Keep it up

Rev Jacquetta P

Jan 06 2017

My bags arrived quickly and in good order. They're exactly what I needed.

Debbie Doran

Dec 28 2016

ordering was easy and it arrived quickly.

Karina Belkin

Dec 17 2016

Wonderful quality, fast shipping, and very helpful staff. Will definitely be repurchasing for my business.

Denis Leblanc

Dec 12 2016

Experience was great other then having to wait for an out of stock item.

Jon Stauffer

Dec 02 2016

Thanks for the prompt shipping!

Mark Esslinger

Nov 29 2016

Thank you so very much! Excellent products!

Beth McMillen

Nov 20 2016

I appreciate the free shipping on orders over $400, but it is frustrating that a person can only order bags to get that benefit. The last time I ordered I didn't need all bags. I needed other supplies, like resealable tape, and I was going to order alot of it, but it did not qualify for the free shipping. As a result, I had to buy bags that I didn't need because the shipping is so incredibly expensive and I found another company that would ship the resealable tape for free shipping. I feel that you lost business because you don't allow whatever comes to $400 to qualify for free shipping.

Tasya Kelen

Nov 09 2016

I am very happy with the product that I purchase from you, but my biggest complaint is not getting tracking information when my product has shipped.

Reginald Woolston

Nov 04 2016

The order arrived with lightning speed as always.

Lori LaFlores

Oct 24 2016

Good product and value. Way too many emails. Please remove from all mailing lists.

jonathan perno

Oct 18 2016

I'm always happy to place an order with PBFY, quick and FREE shipping, I'll be sure to keep shopping with them again and again.

Kathryn Gilling

Oct 15 2016

These guys always ship fast and the bags are great. They are thicker and higher quality than other bags we've tried.

Dominick Bello

Oct 11 2016

Alright for the third time, I am pleased with the product and the service but concerned about the shipping charges. They seem to be excessive for standard ground shipping

Eric Phillips

Apr 08 2017

High quality items with prompt shipping

DAN SKINNER

Mar 23 2017

We ran out of one of our stock bags and because of your new TN location we were able to get bags in record time. We will be ordering again. Dan "The Coffee Man"

Mallory Cowell

Mar 17 2017

Everything is great, I just wish your coupon codes lasted longer so I could actually use them

pat lupica

Mar 10 2017

Fast, reliable, and high quality products.

Kelley Baker

Mar 02 2017

Cumbersome website for applying tin ties to food grade bags. Bags are in good shape mostly, but definitely have folded corners and crinkled bags. Pretty good though.

kathryn nelson

Feb 24 2017

Everything went smoothly with my order online, I just wish you had more sizes of Kraft window bags

Patricia Petersky

Feb 14 2017

Helpful staff and Love the products! Will order again when I start running out! :)

David Prihoda

Feb 07 2017

Great service! Thank you.

David Barnes

Jan 29 2017

The valve placement is keeping us from using these bags and there is no option for returning them. We have also submitted multiple requests for hot stamping costs and no one has even attempted to communicate with us. I'm guessing this is just an automated survey, but maybe someone will see it.

Susan King

Jan 24 2017

Quality product. Timely Shipping. Website easy to navigate and find products.

Zofia Malisiewicz

Jan 20 2017

Very good service.

Phil Knutson

Jan 12 2017

The last bag order -- copper colored bags are greasy/slimy to the touch, have to be cleaned with alcohol before using, while the other colors are fine. Also, copper color last 2 orders has lightened in color to start to be more champagne that a rich deep copper. Please correct both of these.

Jonathan Pruitt

Jan 05 2017

I ordered a hand impulse sealer, which your company uses a 3rd party drop shipper to provide. MY order had a mismatch between the repair kit I ordered (for the wrong unit) and the impulse sealer itself. Ok, my mistake. But I called after a couple of days to say that my shipment was time sensitive and I needed to know why the order hadn't shipped yet. It took another week to get that answer, and I had to order a second unit from another seller in order to have a working unit after my deadline. Of course they arrived at the same time. Very Frustrating and wasteful.

SATISH PATEL

Dec 26 2016

Good

Lance Roper

Dec 16 2016

I've always enjoyed my experience with PBFY!

Betty Blandon

Dec 12 2016

great

Koal Artzer

Dec 02 2016

I have made 3 transactions and 2 of them were messed up badly. The first: I ordered a sample and the never showed up. The second: I ordered bags 10 days in advance to when I needed them and they SHIPPED about 12 days after I ordered them. Will not continue using PBFY.

Justin Koehn

Nov 28 2016

Always a good experience doing business with PBFY!

robyn littler

Nov 15 2016

Bags arrived promptly and in good condition. Thank you!

Mark Wieder

Nov 09 2016

Fast shipping of a quality product!!

Adel Alsayegh

Nov 04 2016

Excellent experience

Kristina Borman

Oct 21 2016

Your products exceed my expectations. Your customer service is superior and your prices are affordable that keep me as your long time customer. Thank you for providing such fine products at affordable prices.

marlyn granados

Oct 18 2016

The product I received was fine. The only problem was that one of the products I ordered didn't show up on the website as being back ordered and I needed the bags ASAP

Ed Needham

Oct 13 2016

Perfect

Ozark Coffee Company

Oct 11 2016

Great prices and fast shipping!