Butch C

Sep 18, 2020

PBFY is new packaging supplier for my business, and the packaging was faulty. While they responded quickly and professionally my reputation was scarred with 'leaky' packages of salsa on my accounts shelves. I'm still reeling from this. I hope to have better results with lot of packaging and will improve the rating score at a later date. Butch Craft Western Spirit Salsa Co Denver, CO

Anicia P

Aug 17, 2020

The best packaging company, quick service, my packaging arrived sooner than expected. Spoke with one of their staff and she was courteous and professional, she even offered to take my order on the phone. Love this company, will definitely order from them again.

Jayson D

Aug 06, 2020

Great customer service, excellent product! Arrived swiftly and put together as asked for (valve placement)

Lissette G

Jun 24, 2020

Quick shipping

Ellen A

May 28, 2020

Exactly correct order beautifully wrapped and packaged with very speedy delivery

Grand P

May 17, 2020


Mattie B

May 03, 2020

The bags are a bit thicker than needed. They also lack 1/4 inch at the top for easier sealing (the coffee beans burst out so it’s fiddly for the packer). They are also a bit wide so if this could be adjusted they would pack better. The bio valve is a bit low so our labels barely fit (although the last batch the cables were higher and it was much better!). There are often pieces of plastic, clear film on the bags at the bottom...seems like static cling and then it gets clingie all everywhere! The bundles with rubber bands are not necessary. If packed snuggly they just get in the way and create waste. Thanks! I needed to pass this info over. Love the east coast location and the nice price and the fast service. And they work! Which is a miracle in itself. They are good looking too.

Heidi H

Apr 08, 2020

Bags are great and shipping was fantastic

Allie I

Feb 24, 2020

Great product, quick shipping, and wonderful customer service! Thanks!

Gerald S

Dec 30, 2019

Thanks for the good service. Ordered online. No issues...order was correct and on time.


Oct 28, 2019

hi :3

Joshua Merrill

Oct 02, 2019

PBFY does an excellent job of not only providing great products at a very competitive price, they also have top notch customer service! I love our whole bean coffee packaging! I plan on using PBFY for as much as I can!

Lisa McCready

Sep 03, 2019

I am a returning customer and PBFY service levels and shipping response times have always been better than most. Great ordering experience, I recommend!

Sabrina Ali

Jul 24, 2019

Great sales rep and customer service

Eric busuttil

Jul 09, 2019

I was lucky enough to run into you guys in Boston at the SCA Conference. You guys rock!

Chaim Gross

Jun 13, 2019

Very good customer service. Fast and reliable.

Chris Francis

May 22, 2019

Easy to order. Easy to talk to someone when you need help. PBFY made it happen. Perfect.

Holly Snow Canada

May 04, 2019

Quick and easy!

Steve Yi

Apr 12, 2019

Excellent 4oz and 8oz bags. The material is solid and the degassing valve securely in place with the proper hole punctured on the bag. Ordering online was easy and straightforward. Will order again but this time with some hot stamping. Leveling up!

Stacy Kliner

Mar 31, 2019

Great bags and reliable service!

Tom Smith

Mar 13, 2019

it was good

Joseph Lazzari

Feb 19, 2019

Arrived on time and product arrived as advertised.

Cassie Ruhlman

Feb 01, 2019

Great quality and quick delivery!

David Shreves

Jan 18, 2019

Easy ordering, great selection

Carole Colvin

Jan 17, 2019


judah m

Sep 15, 2020

Fast delivery , clean packages. Wish they were heat sealable but getting the job down regardless.

David N

Aug 10, 2020

Product good! Fast turn around

Mikoda M

Jul 21, 2020

I am a very satisfied customer. The order was fulfilled and I received my pouches in less than a week.

Alex E

Jun 14, 2020

Delivered on time, great variation of products and easy to navigate through website.

Shang W

May 26, 2020

Excellent quality, and service, and fast shipping. best price on the internet. highly recommended.

Josh S

May 14, 2020

Easy shopping process.

Jenna H

Apr 29, 2020

I am a coffee roaster and ordered 12 oz black matte stand up pouches. With 12 oz of standard beans the bag seemed empty. I then ordered samples of the 8oz bag and they are too small to fit 12 oz of coffee. I am happy with the bags and the material but I think there should be an 10 oz option. as selling coffee in 12 oz bags is very common now and that seems like it would suit 12oz of standard coffee the best. I understand the density and bean size will impact which bag is best, but regardless of the bean, 4 oz is too big a jump when looking for the proper sized bag.

Michael T

Mar 17, 2020

Fast, items are described and great follow up. Thumbs up

Kendra C

Feb 17, 2020

Awesome customer service and products. The order shipped quickly and was exactly what we were looking for.

Jessica K

Dec 15, 2019

Use for our microgreens and the product and service has been amazing and we’ve gotten so many compliments. Love!

Sam Brou

Oct 24, 2019

Great product and great service! We have a dog supplement business and these are the only bags we use for all of our products! We never have any issues!

Johnny Escobar

Sep 24, 2019

Great quality

Christopher Bayer

Aug 15, 2019

every thing was as ordered and arrived very fast!

William Clark

Jul 21, 2019

Had a great experience at PBFY. Their selection is amazing and their prices are good. I will be purchasing my bags from them from now on.

Robert Pirie

Jul 04, 2019

It was amazing.

Lauren Ramsey

Jun 06, 2019

It was very easy to work with the team and to order from the website. Great customer service.

Anna Maria Pouchet

May 13, 2019

It was easy to choose the bags pics and dimensions were available. Shipping was hassle free

Fadia Alchaar

May 03, 2019

Very nice and good quality


Apr 05, 2019

Delivery was on time.

Kevin Adams

Mar 31, 2019

Delivery was quick. Description accurate.

Michael Trojanowski

Mar 06, 2019

The bags we ordered were perfect for our coffee and they were shipped very quickly. No complaints.

Maryann Cook

Feb 15, 2019

Good product fast delivery

Tyler McCarty

Feb 01, 2019


Rick Wheaton

Jan 17, 2019

Good website, easy to navigate and excellent product.

Michelle Manon

Jan 16, 2019

I placed the order with the automated system and it worked perfectly. Thank you!

saddem h

Sep 11, 2020


Jonathan H

Aug 09, 2020

Samples were helpful to see and feel the product before buying a thousand. Good quality and affordable

Robert G

Jul 18, 2020

Very happy with the product. Very happy with the fast shipping. Very happy with the customer service rep that answered my questions on the phone. Was nice to be able to call a company and speak with a real person. Have become a customer for life. We are in the process of changing over all of our brands to your packaging.

Logan M

Jun 09, 2020

Very fast shipping and good quality bags. Will definitely be ordering again for future needs


May 21, 2020

Everything was as ordered. Many thanks to my account person, George Britt, who made everything easy to understand.

Marcia M

May 08, 2020

Easy to order, fast shipping, accuarate, great quality. A++++

Mark N

Apr 27, 2020

Great products, easy checkout, fast shipping!

Joe H

Mar 11, 2020

Great service!

Belizia C

Feb 14, 2020

Great quality product with fast delivery time. Excellent service and satisfaction. Thank you. John Sotelo Symbys Logistics Eureka Ca 95501 Logistics@symbys.com

Lesley Saligoe

Nov 10, 2019

The bags are perfect and shipped fast. No complaints!

Gabby Loubiere

Oct 24, 2019

Great company to work with & I will be ordering more!

Bok An

Sep 19, 2019

Ordering online is easy…. Website is well organized. However dealing with your customer service department for special order is a nightmare! It will be nice and efficient is someone can actually call and give a personal service.

Jerry Hegarty

Aug 04, 2019

Outstanding service and products, great support too !

Juan Arroyave

Jul 19, 2019

Great support and I received the order sooner than expected

Elaine Shadid

Jun 27, 2019

Very easy to order. I am very pleased with the quality of the bags. Bags are strong and thick to keep my spice fresh. perfect size. Love the professional look.

Felicia Tappan

May 29, 2019

PFY has greta products & easy online ordering with fast shipments.

Jasmine Stine

May 11, 2019

Product was great and came quickly. Thank you.

michael troast

Apr 17, 2019

Way better than our previous bag suppliers. Quality great and delivered in timely fashion.

Vincent Fiorello

Apr 04, 2019

Easy browsing, fast shipping, and quality products.

Joey Samelak

Mar 28, 2019

I am extremely pleased with the pouches I received. Great customer service, and I love that they will send you free samples before you purchase. I will definitely be ordering more through PBFY.

David Snider

Feb 21, 2019

Great service!

Margaret Nyamumbo

Feb 12, 2019

Easy to navigate.

Chad Pomerleau

Jan 27, 2019

Great bags, good prices.

Jerrod Degarmo

Jan 17, 2019

Always good quality bags.

Sandra Bosben

Jan 15, 2019

The packaging is perfect for my product! So glad to finally find the perfect container that reflects the values of my company.

jacob l

Sep 11, 2020

site was easy to use and navigate, products are as good as expected, and shipped quickly. I had trouble finding the tracking info, but that was likely due to user error on my part.. I then received a call from my sales guy Mike. He was incredibly informative and easy to talk to. I look forward to working with you moving forward


Aug 08, 2020

Very nice

Caroline P

Jul 13, 2020

I really appreciated being able to request free samples in the mail so I could make sure I was choosing a product that would work for me!

Nathan S

May 29, 2020

Great selection. Just a technical issue where I'm unable to reset my password. The reset link uses email.pbfy.com and the domain does not resolve.

Charlotte R

May 20, 2020

Products came quickly and as expected - thanks so much!!

William C

May 07, 2020

Great product, fast shipping, easy to order!

Simon E

Apr 17, 2020

The bags I got are great! We use them for bagging our fresh roasted coffee and we pull a vacuum on the one way valve and as long as you've heat sealed the top it holds. My only gripe is that the zipper seal does allow air into the bag but that's not a deal breaker. Will definitely be purchasing more bags from pbfy. Looking at getting the 5lb version next. I do wish more bag types were available in the kraft white as it works great for our stamping methods.

John E

Feb 27, 2020

I have ordered several items over the past few years from PBFY and have always had a positive experience!

Jessica K

Feb 11, 2020

Great quality packaging at a good price and timely delivery. Very impressed.

Ayla Luginbill

Nov 06, 2019


Ana Alejandre-Lara

Oct 14, 2019

Had issues with our online account, so I had to order by the phone. It was very easy, and the rep made sure to verify every item we ordered based off of previous orders, which was helpful and greatly appreciated.

Marco Menin

Sep 11, 2019

Completely satisfied.

Dustin Benes

Aug 01, 2019

Waiting to hear back from someone regarding labels

Cia de la Mar Dulce Cafe Las Flores

Jul 17, 2019

Excellent service but need to improve on communication.

Michael DeJoseph

Jun 19, 2019

Good price. Shipping cost is only downside to purchase. I have bought from Amazon & always get free shipping.


May 24, 2019

Great service, product received as advertised

Jan Slezak

May 10, 2019

great bags, choices, customer service and pricing. love the fully compostable ones, since many customers require this.

Joseph Thomas

Apr 16, 2019

You guys are great!

Laura Brehm

Apr 04, 2019

I love the compostable bag I buy from you guys! Comes quickly too!

Aaron Fekete

Mar 20, 2019

It was perfect site for our need, and generous size.! We are happy for the purchase and definitely going to re-order more.!

Kay Philips

Feb 20, 2019

The bags were great quality! They were shipped right away.

Benjamin Marsh

Feb 06, 2019

Fast, friendly, and high quality!

Lisa Foggin

Jan 25, 2019

I knew what we needed and was able to find it on the website and order it easily.

Christina Milford

Jan 17, 2019

Have had issues with sales staff not returning calls or emails in the past. Hope that will change with the new rep we have been assigned

Crystal Colley

Jan 15, 2019

Excellent selection with great prices