I am thankful for the courteous and helpful staff. The experience was a very positive one for me. I would definitely use the service again. Thank you.

Have already told my friends.

You told me my loan would be at 9% refinance and you sent me a loan at over 12%. Not nice

Great service

Open road lending made it quick and easy to refinance my vehicle! With a lower interest rate and monthly payment…

I appreciate the lower car payment and the process was easy and perfect ! Thank you

Great Refinancing experience. Customer service was excellent look forward to doing business in the future .

I had a gd experience and easy time to to switch over and it was easy to talk to the staff. I was grateful.

Good customer service

Greatest ever

I was very impressed with y’all!!!🤗🤗🤗

Smooth transition

ellecant service

The process was terrible. I had to jump through hoops to get it done. The payoff wasn’t sent in, I’m still getting calls from my other finance company and it’s like I’m doing the work for both companies, it’s been a nightmare. If I had to do it again I wouldn’t.

5 stars

Good would have line the offer I got in the mail but I’m satisfied

Ms. Shada Davis

Great people to work with ,Mr Brown went out of is way to help. Please give Mr Brown a nice pay increase, he is a good man to work with Richard w swartz

I am thrilled to be saving some money on car payments. Thank you so much for being so nice. I would rate your company a #10.

It was a little difficult getting all the paperwork together and finding time to get off of work to have 2 of the pages signed and notarized. Everyone I spoke to was extremely helpful and I was told that if I couldn’t find a local notary they would assist me with getting this done. No other complaints. Overall good experience.

All and all my experience with OpenRoad Lending has been a great experience. If I am correct I have refinanced 3 times with OpenRoad and each time has been pretty simple and straight forward.

Aniya was awesome! She made the process quick and easy. I had my car refinanced in just a few days. She was very professional and thorough, I would definitely recommend Open Road Lending to others.

I was able to complete all the paperwork on line/using docusign. Abram was the rep that worked with me in accomplishing everything as efficient and as prompt as we could. I would recommend them to my family and friends.

Amazing company 100% recommend has the most respectful and polite customer service!

Awesome . Fast service

outstanding customer service very polite and very thorough and will work with you to ensure they get every paper work correct

Easy and fast Approval

Excellent service in all areas of the business!!!

I am giving a great review here with open road lending .. I can honestly say the person who worked with us to get the loan was amazing !! They helped us and made everything go much more easily and less stressful and was able to get it finalized in no time .. Much appreciated and I would recommend anyone who is looking for a loan to give them a shot before anyone else and see for yourself just how great they are ..

Friendly, quick responses, easy process

Did not get the rate or payment I wanted

great

Great customer service. Easy to get ahold of. They always call you back. Friendly. The process is easy.

Answered questions quickly. Responded to phone calls and emails as quickly as feasible. Made the experience a good experience. No hassle with the associates. The terms were straight forward and if something changed, you were informed immediately and what caused the change. I hope to refinance my 2019 Nissan Rogue Sport with them in the near future. I am looking to lower my payment. Again, Thank you for quality service.

Wonderful

Quick easy and smooth process! This is our second time using Open Road Lending for a vehicle refinance and would definitely do it again. Leslie our loan officer was amazing and went above and beyond for us. Extremely attentive and quick to respond. She’s a 10/10!

Very positive experience all the way around plus I saved money!

Everyone I dealt with beginning to end were wonderful answered any questions I had stayed in constant contact to make sure everything was in order thanks again I will for sure be sending people your way

Amazing! Fast! And I got such a great deal!!!

First I want to thank you for re-financing my vehicle.Every step of the way was handle the way a customer expects. Kristi was just simply awesome. Over $50.00 a month certainly will be great in my pocket. Once again thank you! Joel West

Perfectly seamless refinance. Easy and my account rep was so helpful. Thank you for lowering my interest rate considerably and my payment over $100 a month.

It took 2 months to finally get an approval. The paperwork was way too extensive. The only positive part of the experience was the fact that they try to customize your loan to your preference, if possible. Also, they communicated very well through emails, texts, and phone calls.

Nishia was great! She was very thorough and quick to respond to my emails.

Super helpful!!!

Fast, efficient, and friendly. I will definitely recommend.

Awesome customer service, very quick from start to finish. The only ones to say yes!!

The team was very helpful to me, they responded promptly to any questions I had, very courteous any time I called. Jestiny Watkin was so instrumental in helping me understand the process. Any problems was from my end.

Easy, smooth transaction. Great communication throughout the entire process. There is a reason they are so highly rated! Would recommend to anyone.

Good

So far so good

They made this refinance easy and quick. And cut my car payments in half. Excellent service.

Great working with you guys. I bit of a process with all the paperwork but any car loan is about the same.

Five stars

Extremely like

Great company

Great customer service!

I am very unhappy with Open Road Lending. I got great service at first and was quoted a deal that I found reasonable and happy with. Upon receiving final paper work, it wasn't the deal I was told about. I called my agent and explained the situation. I was even told, it was their fault and not mine, but he couldn't fix his mistake and I would have to take the new deal and not uphold original quote. My new monthly payment is higher than the payment that I had previously and my goal was to lower my monthly note. Not a happy customer at all.

I was helped every step of the way and they wanted my business treated me great.

SIMPLE SIMPLE SIMPLE PROCESS!

The process was easy and when I spoke to the representative, she was very knowledgeable and professional.

So happy with the OpenRoad lending. The staffs were so accommodating, polite and very helpful. The process was quick and easy. They helped me save lots of money with my car refinancing. Thank you OpenRoad Lending!

2nd time I have had the pleasure of working with such a great company! Keep up the good work!

I wasn't please with the guy that did my loan he left out a lot of information and my payments was higher than before. He failed to tell me that I wasn't approved for the lower rate.

I commend Becca Perry with the ease and smooth process and approval of my car refinancing. However, I’m somewhat disgusted that until now I haven’t received the written copy of the documents that was mailed. I wanted to have car repair done before the end of the month and I’m still waiting. It’s been more than two weeks since my loan was approved.

Good experience

Great place will help u lower car payments easy hurry up they are waiting for u

I was very pleased with how everything went so good and quickly .Thank you for being so profesional.

Fast and easy. Very helpful. Thank you!

This has been one of the easy and best experience I had during a loan process. Thanks ! Sharon

They were great in helping me get refinanced, the process was simple and easy. I would definitely recommend them.

My experience was very good. Awesome to all who helped me

Outstanding Service

they were late getting the check to meritrust, causing a payment to be taking out of my account!

Very helpful .

Very easy process and staff was very professional and accurate

The process went pretty smoothly…interest was a little more than first stated.

quick and easy process.

Great people especially Ms. Kristie Lucas, she has been patient, understanding, and compassionate. She is a Gem to work with and an asset to your company. KRISTIE don't change we need more people like you. Thank you fromy Heart. Arlene

Great experience, fast and easy process. Kept me informed every step in process.

Greta staff and Savanna kept me informed at every strep.

Very easy to work with, especially given the current environment and pleased all around with my rate and the service provided

Great company

Very helpful and efficient in getting me a auto loan refinance!

Seem to be pretty professional

Great experience

Great service and fast!

Great fast service

MY PAYMENT WAS NOT LOWERED!!!

OpenRoad Lending was very polite and helpful. I had everything that I needed except access to my husband. He works different hours and it's usually before the banks open or he gets out after they close. He was the problem, not open Road Lending. I don't want to trade my husband in for a new model, he still runs smoothly and trying to break someone else in is a headache. I would have all my family members contact Open Road Lending for their vehicles. Thanks again Open Road for being their for my self and husband Judy

Fast and easy process! Saving so much money. Highly recommend!

Great experience, quick and efficient service. Very easy online! Thanks, Irene

I give open road ending five stars because they were very efficient, knowledgeable and helpful and made things less complicated .

Doug Ferrari was amazing person to work and took his time to answer every question I had for him.

I love how Open Road stayed in constant contact. They were quick to answer any questions and made turning in documents and forms super easy!

Excellent people. They make it a no stress experience and walk you through each step..

Very easy and fast process! Ricardo was a pleasure to work with!

Third card you guys have helped me with. Continuous help and non stop communication is what keeps me happy with this business. Highly recommend to anyone.

Wish I would have known I would be refinancing my vehicle for more then What I originally had financed it for 2 years ago, also wish I would have know I would be financing this vehicle for another 6 years before Hand.

Everyone was very helpful but Kristi Lucas got the job done I am for ever Thankful for her and OpenRoad

Friendly and fast service!