Simple application process and closed fairly quickly. Very pleased with rate and payment amount. I am saving a little over $130 every month! Thanks!
I am so happy that i didn't toss that refinance offer as I have done with so many offers before. I decided to call them and just see if the offer was legit. Oh yes, legit and super easy to get done. Thanks Doug, you were answered all my questions and helped me get through all the paperwork with ease. I would highly recomment OpenRoad Lending!
OpenRoad Lending made refinancing my vehicle very easy and hassle free. I would recommend them o anyone.
Everyone was very helpful and made the whole process easy and simple, love you guys
Great and quick service
Everything was great! My loan officer kept me informed on how everything was going. It was quick and easy. I went from 7% apr to 3% apr. I have no complaints.
Andrea is the BEST! She was very patient and understandable with me! And trust me, that was no small task! But not once did she loose her cool or disrespect me in anyway! From where I was positioned, Andrea is a GREAT ASSET to this company and for its customers.......especially me! And I've been grateful for her service each and every day since my loan has been completed! God bless her and all of you at OpenRoad Lending!
i didnt realy save any money. i was after a better rate than what i had. I did not get that. All i got was an extenion on my loan that lower my loan by a few dollars .
Refinanced with OpenRoad, Wendy helped me out and was awesome, everything was very efficient, they saved me money. Would definitely recommend.
Open Road Lending gets the Job done and quickly there is a lot of Paperwork but if you provide them with what they request in a timely manor your Refinancing process will be done in a very fast timely manor they produce results I will recommend them to friends and family with a (5) ?? Rating. Thanks Again Cece
Very professional, caring and got the job done fast.
The process was quick, efficient & customer service is very knowledgeable.
Made process very easy, all representatives were very nice and professional. Appreciate the savings every month!!
It was a great experience and I will do it again if I d have to.
Excellent service and very professional staff! OpenRoad Lending found a fantastic rate and saved us more then $200/month on our refinance! Thank you so much!
The loan officer was very attentive friendly and returned calls quickly
I save a ton of money on my refinance. Too many inquiries on my credit but worth it.
Very nice and easy to deal with. I would recommend to everyone.
The person handling my loan was great. Very professional in helping me through the loan process.
My experience with OpenRoad Lending was pretty seamless. The only thing that keeps me from grading them 5-stars, is the fact that you can't reach them quickly by phone. Their voicemail response message states a return call within two hours, but they never returned a call. I found they respond best when you send them an email.
Thanks for saving us money!
One of the few that treat customers with the utmost respect, dignity, courtesy, and confidentiality.
Definitely would recommend to anyone that wants to do this. Sarita Harmon was very helpful and efficient. The refinance went without incident.
Open road financial deliveries! They were very service oriented and responsive. Thank you Mrs. Palmer
The process was simple and easy to understand.
OpenRoad Lending was very helpful, kept me updated on status and completed my loan in a timely manner.
The loan process very simple, easy and fast, all of my questions were answered in a timely manner
Excellent Service. Very easy process. Every person we dealt with was professional and courteous.
Great customer service.
It was fast,easy, and painless
Hi, I enjoyed working with this Company. Staff members are very efficient and effective the way they handled the process from application to final approval. I highly recommend Open road. A very recent Client
Excellent service, would highly recommend!
Once all the paperwork is in it was fast and painless the folks here are very friendly and help you in every way
Really great company. Diligent. Great experience
Very fast approval. No games. Efficient representatives.
OpenRoad Lending is a professional company who made my re-financing process very easy. They quickly processed my application and assigned me one representative who processed my loan from start to finish. The response time was fast, all of my inquiries and questions were addressed promptly, and the total time for processing was short. There was minimal paperwork, and the refinancing process was smooth from start to finish. I would recommend OpenRoad Lending.
I found the process easy and the customer service was great! Our representative contacted me over the weekend which I was amazed by....great job!
No return phone calls, requesting documentation already recieved.
Super friendly and excellent service. I will use them again!
I applied based on recommendation from Credit Karma and was approved. I received approval notice same day and the entire process was done in a few days. My rep was very involved and sent me emails on every step completed. I did not expect this kind of service and was pleasantly surprised.
I was able to refinance quickly and with no headaches. The staff really know their profession well. Thanks to the people at open road for making my car more affordable!!
I do not like doing business over the phone. So everything was online at it went smoothly I loved it Thank you
A Great experience with professional service and communication RECOMENDED
Lowered the interest rate a bunch, but too many notary issues.
Great quick and easy process! Highly recommend
Customer service was excellent. Once I filled out the online application someone got back with me very quickly and kept me updated through the process. Was able to do most of the paperwork online. I had a rate of 14.00% and open road got me a rate of 5.5% and reduced my payment almost $90.00 a month. Very satisfied.
Worked with me. Very satisfied with the great customer service. Made it easy and saved me over 100.00 a month
Refinaceing my auto loan was quick and easy. The new loan is saving me 5% interest on my loan. Would recommend this company for anyone seeking to saving money
I am truly amazed with how simple and fast the process was. Also am glad to be saving 88 bucks a month.
the procees was quick and easy
I was sent a letter. I contacted them online. Discussed all rates and terms. Made a choice, saving $260/month. Was easy to send documents and get re-fi done. No pain at all. Thanks. I highly recommend - Ashley Wilson awilson at openroadlending.com OpenRoad Lending (888) 536-3024 x7817
I wanted to say thank you. My experience was quick and painless. The representative was knowledgeable and thorough. Which made my experience easy. Thank you again and I would recommend open road lending to my friends and family.
It was okay! We had a little trouble but it wss okay.
I am very satisfied. Everything was easy and fast.
I was leary to answer the query that was sent to me. Oftentimes when you are made an offer that is too good to be true; it isn't true. OpenRoad is legit, quick, and they guide you through each step of the process. Being able to drop 5% points and almost $300 per month off of my auto loan is really helping me budget better.
Jamaal was the name of my worker and he was wonderful. Walked me through everything and was there every step of the way until my loan was completed.
Very pleasant experience. Process was smooth and representatives were friendly and knowledgable.
Very, Very Good
yes i will recommend you to my friends. it has been a great honor in working with your company
Quick, easy, simple to go through the process. Would definitely recommend this company
I was skeptical at first, but everything worked out fine. I'm happy now to be saving $150 a month on my car payment!!!
I was very impressed with everyone I talked to and had contact with .
The experience was almost seamless from the beginning. I received calls and emails to walk me through the process. Chase, the account rep, was in front of every questions I had and answered them most the time before I could ask.
THE BEST FINANCING PROCESS IN MY LIFE VERY HAPPY
CeCe was great! She really helped me reduced my payments which will help me save money! Thanks a lot!
I lost a few days on the process due to me not reading the instructions well enough.
OpenRoad Lending was super helpful and displayed great customer service.
My experience with the open Road is very satisfied with the help and the patient for waiting till I send every single documents and calling me to ask me if I need help to fill it out..thank you for that..
Refinancing my car was so easy and I am saving over $100 a month with Open Road Lending's help. If you are in the market gor refinancing, definitely go through them!
you were very helpful
Fast, everyday I had a response as to what was delivered and what was still needed to get loan processed and approve.
First time ever refinancing. They made quick and easy. Was able to always reach them with questions.
Open road not just takes care my loans they did everything for me I just sing the contrac they have a great customer service to me is the best experience I ever have.
Saved me almost $100 per month and cut my interest rate in half
You were so very helpful and willing to help me out. Thank you very much.
I worked with Andrea and she helped me through the whole process. It was painless and I saved $114.00a month.
great to save money however the worst customer service ever had to keep sending the same docs over and over
The experience was relatively smooth and problem free. Everyone who helped me was excellent. The refinance process only took about a couple of weeks start to finish with no fees.
The service was very friendly. They answered all of my questions and got me a loan that lowered my payments almost $100 a month. I would recommend them to everyone!
Excellent job. I recommend this OpenRoad Lending company to all of my friends and everyone to do the business. Thanks
Everything was so easy and I'm saving a lot of money.
Everyone was kind and helpful. My only issue was not being able to reach my actual case manager very easy. I feel other representatives helped me and did more work than my case manager due to me not being able to get ahold of her.
Honestly i was not a little, but very skeptical when i first got the offer. so i read between the line the best i could and the more i read the more i realized WOW!! they're really trying to help me. So Yes i'm very happy to be working with OPENROAD LENDING. YEP!! They made my day, weeks, months and YEARS TO COME!!!!.
CECE made what seemed an over whelming process go very smoothly. Very happy with the communication and fast processing. She was great
How can you be approved for a refinance of over 16k one day, and the next day the approval came with stipulations. Complete waste of time. Do yourself a favor don't waste your time. They will promise you one thing, and when it's time to deliver on the promise, sorry, something has come up and we need this and that. I should have researched this company a little further before I submitted my pre-qualified application. I was pre qualified all right, pre-qualified to get absolutely nothing except a bunch of nonsense BS. Update to the above. I was contacted by Openroad lending. It seems there was a miscommunication and the refinance process has started. I will update this review as necessary.
I got the best service anyone could ask for. Jan was amazing and she had such a fast response time. I would recommend OpenRoad lending a million times over.
Ty for your help.
Quick and easy, nuff said.
I was very satisfied with the overall experience and was happy with my new payment! I just wish the communication was a little better. I was hesitant about refinancing and with that being said i had lots of questions. It seemed like the person handling my refinance would respond to my questions with a computer generated response, never really answering my question, or just not answering my question at all, by not responding. Not too happy with the communication!
Took a little longer to get finalize with all the paper work and no way to print them off but other than that the experience was good.
The whole process was so fast and easy and saved me money!
I wasn't sure what was going to happen, when I got a promotional letter from them. But I wound up being very happy. The HUMANS were very accessible. That's my favorite thing about them!!
I recommend OpenRoad Lending.
Thanks to Wendy for all her Help!
This company was wonderful and helped me lower my payments to where I wanted them.
The overall experience was smooth and the customer service representative was amazing. I will definitely recommend Open Road Lending to my friends and family.
Super Great and Fast!!!
everything worked out
Worked well with staff everyone communicated with me on getting my documents received and processed in a timely manner.
I refinanced my car with the help of Open Road Lending and saved thousands by lowering my interest rate and cutting 6 payments off of the back of my note.