THANK YOU FOR THE REFINANCE EXPERIENCE WITH OPENROAD LENDING. IT WAS AN EXCELLENT EXPERIENCE & ALL MY NEEDS & QUESTIONS WERE TAKEN CARE OF IN A PROFESSIONAL & TIMELY MANNER. REST ASSURE I WILL BE SPREADING THE WORD TO FAMILY & FRIENDS.
I would greatly appreciate it if I were able to have access to my account
I thank you for refinancing the extra money will help me pay for other bills I have!
Easy process I’m happy in saving money
Excellent customer service…
For the most part Open Road made refinancing My car easy. There was some work that I had to do but it was not difficult. There was some confusion on the interest amount we started out at 16% and I was told 19% and, in the end, it was 20.4%. I still saved 4% and about $40 a month. It is yet to be seen how difficult Open Road will make it to pay them my last company needed extra money to pay by phone.
Very pleasant and fast on resins time!
The process went well and Kimberly Wood was helpful from the start.She kept me informed and answered my questions and addressed my concerns in a timely manner. She made me feel that the successful completion of the application was as important to her as it was too me. I was pleased at the savings they were able to provide to me. Thank you Keith Glasel
After a little glitch, my experience with Open Road lending was great. They kept in contact with me and walked me through every step of the application process. I would recommend to all my friends and family.
I was completely satisfied. Thank you...
Very easy, great customer service, quick responses
Great guy to work with
At first I was only giving you4 stars but I changed my mind and made it 5 the reason for that was I would keep getting texts for the same stuff over and over. Other then that it was good.
Very friendly and helpful during the whole process. Would recommend open road leading to anyone needing to refinance and a better interest rate.
I appreciate the thorough and fast refinance process. The officer I worked with was very helpful , and did an amazing job walking me through the process.
Ray to do and work with them
I have never seen a company work so hard for their customers until now. Thanks Open Road. Thanks Lan
Ashlyn was very helpful and answered all of my questions Quickly and thoroughly. Great communication. Process was easy and I appreciate the savings. Definitely will recommend to my friends and family. Thank you!
My refinance was so quick and efficient. Brittney Washington was so nice and patient. I would refer a friend!
Everything went great. Fast and Easy
Grace was amazing to work with!
Extremely easy process. Very friendly staff.
Very professional, they made sure I understood everything every step of the way!
Very quick process and was walked through every step Open road lending ended up saving me 109$ a month and took 3 months off the life on my loan! Couldn’t be happier thank you
Paige has really helped me with refinancing and I truly appreciate her for walking me through it.
Quick and easy no pressure all customer service I spoke to were nice and attentive. Thanks openroad lending for getting me a better apr and putting money back in my pocket 🤌🏼will refer to all family and friends
The process was very quick and professional..glad I decided to go with you all for refinancing.
It was quite an experience! As much as my expectations were high to drastically reduce my monthly payment, however, I got an improved payment process that was worth it over my previous payment process.
Jan was incredible. He was very informative and kept in touch the whole time. He was also very helpful and patient with everything I needed. I recommend them for anyone looking for a respectful company!
Excellent company with a very kind and caring staff. Everyone there went out of their way to make sure I was satisfied with the process of refinancing my truck and made sure I understood everything that was going on. I highly recommend this company if you want to save money on your car loan.
My first one same pay off term lower interest rate lower monthly payment. Fast process.
Nice and easy process from beginning to end.
The process was quick and easy. Savannah and Mona are the main ones i spoke to and they were helpful and nice! Thank you again!
Very easy process! I am very happy with my experience and the results
At times I was confused by the process, due to multiple emails. I also had to change my representative with your firm, as my first representative appears to have left the company. After that things went smoothly. So, unfortunately, a 4 rather than a 5.
Communication throughout the entire process very good. I was skeptical at first however, very efficient and timing process.
The process was easy and Meagan was very helpful.
Awesome! Open Road takes the rime to listen to your personal needs.They offer guidance all through the loan process. Which,not being computer savvy, is what I needed..They were always there to explain, and offer options, about how to go through the process of the loan..I very much appreciate! And, a lower rate...Sincerely, Janet
Fast, friendly service
Excellent service thru out process
I was pleased with the way OpenRoad handled my auto loan. they where quick and easy to work with. made the transaction without any undue hardship.
This is my second refi with Open Road Lending. The process is quick, professional and state of the art seamless.
worked with threw the hole process to the end
Very fast and easy seamless process thank you for your help!
It was a fairly easy process. They worked with me to get the length of contract I wanted. However, they seemed careless when handling the paperwork. Had to redo it 3 times for various reasons 2 of them being mistakes on their part. Other than that they were good.
Great communication !
Quick and simple process. Recommend to everyone wanting to refinance.
Open road lending worked with me to get out of a high interest, high car payment, with Bridgecrest. They worked with me to get everything considering my schedule conflicting with corresponding with them during work hours. It was smooth and I am happy with the service and my decision to refinance.
Easiest process ever. Very courteous and get back to you very promptly. Also they don’t try and hide anything they’re very upfront.
Amazing and professional staff
Everything was handled with ease and simplified to make things move quickly. Communication throughout the process was good. My only complaint is I was told I’d have a one month reprieve before I had to begin payment and that did not happen. I was disappointed with that.
Thank you for everything 💗
The people at OpenRoad helped me every step of the way! Thank you so much!
They were great to work with. I had an answer within a couple oayd
Nice patient people
Much appreciated refinance. I will be saving around $200 a month
The service was right at the right time!
It was simple to switch. Very friendly staff. Clear precise instructions.
I had a very good experience with OpenRoad Lending, everyone was very Professional and knew they job which I really appreciate.
Great customer service!
Very easy process
My representative Jenna Canales was great. She was very helpful, respectful and knowledgeable. She made the transition smooth and easy and I would recommend open road to family and friends in the future
They really helped me with lowering my car payment. The APR went down significantly and now I don’t have to struggle to make my payments. Thank you for everything.
It was a good experience.
Misha was great to work with. Patient and explained each step to where I understood what process was. Thank you.
Car payment went up only because now I have car mechanical insurance. Glad I switched.
When I applied, at Openroadlending was alright at the Beginning, but after all Document where done, my load increased more than the KIA OPTIMA, has a value of 10,600.00. Now the loan is up to 26, thousands Dollars, This is what I was not expecting. At first they tolled me that the loan amount would be the as 17, thousands Dollars and remain the same range as to original loan. but it detente.
Everything was a good experience I would reccomend them 100%. I forgot the gentleman name I was working with but I spoke with a few people there and they all were outstanding!!!
Completely happy with the courtesy and speed everything was accomplished. As well as, the kind assistance continually given when needed. I’m am grateful for the help of Kristi Lucas, your friendly and helpful representative!
Getting a loan with you has been very pleasant! I look forward to doing business with you as well! Thank You, Angie Cox : )
I have refinanced two cars with them, and many more to come!
I did not like the of only online I prefer person to person to verify my ID I had to take a photo of my ID my hands shake so the AI kept asking for a clearer picture 😭 other than that everything has been fine ty openroad
I would totally recommend this company they were amazing throughout the whole process. Quick responding to any questions that I had. The only thing I would suggest if you decide to use this company is to go with their notary it’s free and it will stop you from making any mistakes like I did.
Maria Martínez worked my case very quickly and provided excellent customer service. Thank you.
It took so long to get this done! I paid for over night service, really tried to get this done sooner even spending my on money to do so. Glad it's over now!
Very good experience getting my car refinanced.
I can't thank you enough for helping refinance my loan to lower my payments I have been telling every one about your finance company. Thank you very much Patricia McDonald
I would have gave a full five stars but I was told I would get a 10.9% interest rate instead I got a 15% interest rate kind of not what I was promised from the beginning
Rep was Very helpful navigate threw the challenges of completing applications & what information was needed clearly.
They handled my loan quickly and efficiently. I have puke highly recommend this company to anyone
I had the most amazing experience with Open Road. Everything was handled in a polite and expedient manner,.
Best exprince ive had.
Quick, fast, kind, professional, savings! Awesome experience working with all of your staff. Thank you for all you do. Highly recommend to everyone.
The very best customer service, super easy and fun to work with. I was able to save on my payments and reduced my rate within a day.
It was easy and quick to refinance my vehicle. It gives my financial flexabilty with my budget if needed.
Oh my what can I say, Elizabeth went over and above for me and got things done with my old lender that I couldn’t even do. She is the exact person I would want working for me. She deserves a GOLD medal and more for everything she has done for me. The first thing that comes to mind is OUTSTANDING!! I will be using Open Rosd again. Thanks for everything Elizabeth!!!
My OpenRoad experience was remarkably smooth. The representative(Aniya) was professional, yet, personable relative to my expected outcome. A seamless process all the way through the end.