OpenRoad Lending makes refinancing a breeze. The agents are always at your beck and call to make sure your experience is most pleasurable and you are satisfied with the numbers
They made financing my car a whole lot easier with hands on experts guiding me along the way! Very fast, simple and hassle free… very professional staff and respectful! Thanks again everyone.
Awesome customer Service through and through
It was hard contacting someone by phone and having to leave a message and wait and often I would get two call backs regarding the matter which the first person already helped me. The process was long but easy to send the information to them via text. Having to get something notorized took some effort to find someone in a rural town that was open during the times my boyfriend could go and sign.
The entire process was handled with ease and professional service.
Open road Lending helped me refinance my vehicle with a breeze. The process was so simple and everything was explained to my understanding at ease. I'm so happy to be saving money and I have one car payment monthly now instead of two thanks to Openroad Lending. I would recommend them to others needing to save money on their car loan in a heartbeat.
While i am thankful for the redo approval, It took too long
So efficient so fast. So professional
Friendly service, always did their best to keep me informed and answer questions as honestly as possible. Did what they said they would do.
Thanks for having me
Open road Landing has done wonders and get my loan refinanced. They kept me updated and walked me step by step of what to do. Any questions I had I could send an email and get a reply not long after that. My APR was lowered along with my monthly payments. I am now saving over $5k over the course of my loan. I definitely recommend them to anyone looking to refinance.
Great customer service!
PHENOMENAL!!! The reps where very connected with the process of my application and Mark(whom I worked with through the entire process and finalization of the refinance). They connected me with a company that was able to cut my interest rate in HALF and shave off 17 MONTHS off of my original terms I had with my previous lender! ALL within a WEEK!! AWESOME EXPERIENCE!!
Quick service easy to deal with.
Excellent service from start to finish
Great company! Thanks for helping me lower my payment!
Great customer service!
The experience was quick and easy
The process couldn’t have been mire seamless. Thank you for amazing customer service
Awesome the woman who I worked with was amazing. I am very grateful thank you
Thank you OpenRoad for such a quick and easy process. You informed me in every step of the process in a timely manner.
Great communication fast and helpful!
My personal agent Masina was very helpful and attentive. Always made sure I had what I needed and did her very best to guide me through the loan process.
Quick and easy refi.
Overall it was a decent experience. Only issue was delivery of documents had to be repeated several times due to misspellings. Other than that it was fine.
It was very easy and came at the perfect time.
It was fairly easy to complete the forms needed. The time from filling out the application to the time my previous loan was paid off was less than a week. The only issues that I had/have is when trying to obtain the completed paperwork the process failed completely. I had to open each page one at a time and take a screenshot of the page then save to my pictures then print them. This was the only way I had a printed copy of my refinance loan.
The experience of refinancing my auto loan, was a huge saving in my book. It was a first. Open Road lending, has change my whole financial out look on the value of dollars. My scores will improve base on qualifying for even more savings. It has change the way I spend my money.
Really easy to communicate with the team!
Was happy with services
The interaction with you employees,(Brice ) was very professional and informative he was very patient and followed up with all the documents needed ! He listened and understood my circumstances
Thank you for saving us money. We appreciate it very much.
Very pleasant experience. Jas Sterling was very informative and left no stone unturned.
Fast and smooth transaction.
The whole process tooover a month even though I submitted everything on time .
Thank You the whole process was clear and efficient from start to finish; thank you
I appreciate the opportunity to refinance my car at a lower interest rate. I found the application process with your agency to be cumbersome and time-consuming. It felt like every time I turned around I was asked for another document. Some of them more than once. It would be helpful if all the documents could simply be placed in a dropbox and checked off as they were provided.
Great job!!! Thanks!!!
I love you guys ❤️
Very good experience. Timely and professional.
Friendly & helpful staff. Positive experience.
I had a wonderful experience with Open Road Lending. They were great to work with and made the process east and stress free. I highly recommend them!
My refinance was fast and easy. Once I submitted all the paperwork, it was done. Thanks for your help and getting my payment lowered.
Arduous but very detailed. Like the service
The process was easy and customer service was excellent
Very helpful in getting my car refinanced for a lower rate and price!
Excellent service, worked prompt and got me financed very fast. Overall wonderful experience!
Pretty easy process. They walk you step by step through everything and it happens quickly. I'm happy.
Very happy and thankful for OpenRoad. Liking my new lower car payment.
Easy to work with, fast and honest responses.
Everyone was a great help, it took me a while to get all the documents in but once that happened the process went very fast.
Everything was really smooth and quick. Great customer service and very attentive to my needs. Thanks
Open Road handled my refinance very quickly. They were able to save 5 percent interest and 100 a month off my current car payment!
Nathan was very helpful and great to work with.
Great people and upfront with the process.
Great experience with mrs Gonzales
I initially thought it was too good to be true. The amount of money saved and the easy process but when I received real l approval, I couldn’t be more excited. Thank you OpenRoad Lending!!
Awesome to with. Fast and efficient process.
VERY SATISFIED WITH THE ENTIRE PROCESS FROM START TO FINISH!
When I inquired about trying to refinance my car the communication has been awesome lots of patience and positiveness to guide me through. I feel I made the choice.
The loan officer I dealt with was very patient and extremely helpful! She made the whole process seamless and and very thorough.
Great experience with loan team
Jas Sterling was friendly, and patient explaining each step clearly and in a professional and friendly tone.
Open Road Lending have been nothing short of amazing to me throughout the process & was very helpful. They made everything so easy & the calls/emails from updates was much appreciated! Thanks a bunch ☺️ #SatisfiedCustomer
Just refinanced my auto loan with OpenRoad Lending, and the entire process was quick and easy. I worked with Jorge Romero and he was absolutely fantastic! I received a pre-approval letter in the mail and formally applied online. Jorge sent me an email and I spoke with him to verify all of the details that were needed to finalize the loan. The communication was great, and Jorge kept me informed about every stage of the loan process. I was able to email and even text pictures and documents that he needed for the loan approval. This entire process actually took less than 2 weeks to complete, which is crazy considering all of the bad reviews that I’ve read on here about OpenRoad. I’m happy to say that I had an excellent experience, and Jorge really made this process painless for me. I am now saving $175 a month on my car payment, and my interest rate has been cut in half. I’m SO glad that I decided to actually open that pre-approval letter and apply. Sending a HUGE thanks to Jorge Romero and OpenRoad Lending! If you are able to work with Jorge during the loan approval process, you will definitely be in good hands.
Excellent service and very nice and easy to work with
I'm happy to work with you on this. Thank you for this opportunity to save money
Openroad was awesome to work with!! It took a total of 13 days from start to finish. Everything was clear and easy to understand. Thank you for helping me save money!!!
Mr. James Lomax was very knowledgeable and informative also very easy to work with. He stayed in constant contact with me through the whole process. There was an issue of obtaining my title,(State’s fault). Mr. Lomax kept me informed at all times. Thank you OpenRoad and Mr. Lomax.
My experience was great. Customer service was phenomenal and very helpful. Highly recommend if looking to refinance.
Everyone was helpful and professional. I found it to be a great experience. Thanks very much for your help on getting me a lower interest rate!
Very easy that’s the part I liked 😀
I was happy to find an option to pay less on my car loan each month, but the flyer I received mentioned more of a discount than I actually got. Don't get me wrong saving money is great! So, maybe, down the line, I'll be able to save even more?
Jonathan was efficient and thorough. straight to business and got my refinance done quickly. I appreciate the professionalism and quality of his customer service.
Your promptness was outstanding and the rate l received is much better than what I was paying. Thank you again.
Thanks for refinancing my vehicle This is a great opportunity for me to continue building my credit Thanks again
You guys made this experience very easy to refinance my existing loan saving me lots of dollars! Thank you!!
They did a awesome job on getting me approved and getting the best interest rate and loan possible.
They have been amazing through this whole process I highly recommend Openroad Lending. Definitely going to be sending the referrals!!
I’m very happy with your services and customer service, if I may add one thing though~ I understand things get done electronically is a little different than in person, however, if would be very helpful if the applicant is giving all the information at once at the beginning. Every time I called to check the status of my application they told me I’m missing something/document Over all I give it 5 starts. Thank you!Roya Ross
Quick and simply
Thank you Jesus Christ amen
It was easy and everyone made sure I had what I needed.
Very easy process and saved me lots of money!!
I am giving 3 stars for the fact that I still had to pay 1,537.48 after the final loan refinance. The total loan was not paid off and no one told me that I would be having a balance. So what little money I would have saved in a year I just spent. Not very happy.
very friendly and quick responses. got everything done in a few days.
Great customer service, answered all the questions i had concerning my loan