Doris K

star star star star star
Jul 18, 2018

I am now in assisted Living, But it save me many times! Thank you for your service. I have turned my med alert back in.

Margaret D

star star star star star
Jul 13, 2018

It was just a change of charge card information.

Nadine Schloemer

star star star star star
Jun 22, 2018

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J Craig Porter

star star star star star
Jun 08, 2018

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Christopher Santucci

star star star star star
May 24, 2018

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William M

star star star star star
May 05, 2018

Perfect system and easy to use. Entire family can rest a bit easier.

lisamwilson-2588

star star star star star
Apr 24, 2018

IT WAS OK "My mom found this very difficult to put together. The representative couldn't have cared less about it either. I hope if she has to call in the person who answers is more caring."

Ann T

star star star star star
Apr 22, 2018

I have to master how to operate.

Michael Wooden

star star star star star
Apr 20, 2018

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Linda L

star star star star star
Apr 20, 2018

Very responsive customer service. Fast response when I push the alert button.

Sharon D

star star star star star
Apr 20, 2018

I was very impressed and comfortable with Gale, who I ordered thru. We have not yet started using the system but all questions were answered. When I first started looking for a system for my parents, I was over whelmed. But I got a good report from a former client and am so glad I did, price is wonderful, extras are wonderful and have no doubt service will also be wonderful. Thank you for our peace of mind!

Kathryn F

star star star star star
Apr 20, 2018

I love it, but two things about it are bothersome. First, it sets itself off sometimes without me falling or pushing the button (it might not be a problems if I had a smaller chest). Secondly, the fabric at the places where the strap is fastened to the pendent and to the clasp irritates and rubs my skin----especially on the back of my neck.. Also, for us baby boomers, having an option to buy them in psychedelic colors or some sort of tie-dye pattern would be great.

Lorraine Cutter

star star star star star
Apr 09, 2018

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William Kuhl

star star star star star
Mar 24, 2018

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Susan Wagner

star star star star star
Mar 14, 2018

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Nancy J

star star star star star
Mar 06, 2018

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Shalako J Chessey

star star star star star
Mar 02, 2018

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Bev S

star star star star star
Feb 12, 2018

Medical Alert gives me peace of mind at night when I go to bed that I have some body with me Bev Stewart

Pehr Pehrsson

star star star star star
Feb 06, 2018

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P Donna Quinn

star star star star star
Jan 28, 2018

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Charlotte Rice

star star star star star
Jan 14, 2018

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Edith K Moose

star star star star star
Jan 07, 2018

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Robert Suss

star star star star star
Dec 25, 2017

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Sue Tatem

star star star star star
Dec 14, 2017

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chuck W

star star star star star
Dec 11, 2017

worked great every where my mom went out and every time she accidently pushed the button someone was always there to help

Catherine P

star star star star star
Jul 17, 2018

Very good help with setup issues and finances. Very clear and friendly.

Customer

star star star star star
Jun 28, 2018

Thank you for "being there" 24/7! You gring comfort and safety! You may think these long empty shifts are thankless - they are not! Thank you!!!

Cyndi Cini

star star star star star
Jun 11, 2018

I like knowing my mother can get help in an emergency. What we do not like is the live test procedure. We have a very difficult time hearing the operator (and there is nothing wrong with my hearing). In addition, the live test procedure is different every time we call so we never know what we will get.

Carol Luciane

star star star star star
Jun 03, 2018

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Michelle S

star star star star star
May 23, 2018

It's working well except when the operater doesn't hang up and then your phone is off the hook and we didn't know how to hang it up and it was making a loud noise. But we talk to someone after the phone finally disconnected and know how to hangup it if that happen again

mlgood

star star star star star
Apr 29, 2018

VERY EFFICIENT EFFECTIVE "my call was answered quickly and emergency help came prontly"

Judith A

star star star star star
Apr 24, 2018

Equipment is top quality and company calls if I haven't checked my equipment and I like their reminders. No problems and am very satisfied.

director-84032

star star star star star
Apr 21, 2018

VERY PLEASED! "Order was recieved quickly, easy to set up. Operators are polite and helpful."

jagrant

star star star star star
Apr 20, 2018

THE SYSTEM HAS MET MY EXPECTATIONS "Other than a few hiccups, the system has worked well for me. Don't care for the lanyard so I wear it hooked to my belt or when around the house hooked on my bra. Have been doing a lot of yard work, bending and stooping with no problems and no false alarms. Very pleased with the system and the responses I have received when it has gone off by accident. I wished the unit were slightly smaller, but have learned to live with it. I would recommend it. "

Ronald S

star star star star star
Apr 20, 2018

Has worked so far.

Judith W

star star star star star
Apr 20, 2018

I have been extremely pleased. I'm probably their problem child; I seem to have frequent false alarms; mostly dropping it, and the people who answer are so very kind and patient, and it's always a really quick response. I can't wear my system around my neck, and had trouble with the original clip, and they quickly sent me a much better clip. The customer service line is just as nice as the line that answers when a fall (or an accidental drop, or a bump into something that presses the button occurs) occurs. You couldn't ask for anything better. When you need customer service (or have a false alarm) there is always a cheerful person who picks up and answers. Another nice thing I like is that I can use it in ALL the United States, including Alaska and Hawaii. I looked at several different systems on the internet and this one seemed the best. It has three different levels of distance, depending on your lifestyle, so if you are active and like to travel, they've got you covered. I think for the choices of distance coverage, the responsive customer service, and the patient emergency call responders, this system can't be beat.

empirestateauto

star star star star star
Apr 19, 2018

VERY PROMPT "Good company to deal with "

Elizabeth A Lofthus

star star star star star
Apr 06, 2018

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Terrell Jenkins

star star star star star
Mar 21, 2018

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Claire Buchsbaum

star star star star star
Mar 14, 2018

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Nancy Laird

star star star star star
Mar 05, 2018

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Grady K Lancaster

star star star star star
Feb 18, 2018

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Beverly Stewart

star star star star star
Feb 11, 2018

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Evelyn H

star star star star star
Feb 05, 2018

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Anne W Burnette

star star star star star
Jan 21, 2018

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Maryann Johnson

star star star star star
Jan 13, 2018

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Cheryl Collins

star star star star star
Jan 06, 2018

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Carl Creger

star star star star star
Dec 21, 2017

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Jim H

star star star star star
Dec 11, 2017

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Robert F Motley Sr

star star star star star
Dec 08, 2017

I ready like the ease of working with your company.. I would like to have some other options for the alert devices.Thanks,Fred M

Alfred E

star star star star star
Jul 17, 2018

The person I talked to was very helpful, the button was for my sister.

Kathryn Couser

star star star star star
Jun 28, 2018

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Mary R Gruber

star star star star star
Jun 11, 2018

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Roger Markiewcz

star star star star star
May 30, 2018

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Sarah Crews

star star star star star
May 07, 2018

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scrposey

star star star star star
Apr 28, 2018

GREAT SERVICE! "Arrived on time just like they said!"

Mildred Baker

star star star star star
Apr 23, 2018

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Leola M

star star star star star
Apr 21, 2018

Really easy to set up and to use by my 96 year old mother. Call center is very responsive. Regular tests of the system are encouraged and easy to accomplish. I highly recommend this alert company.

Daryl R

star star star star star
Apr 20, 2018

Excellent service!

Mary J

star star star star star
Apr 20, 2018

GALE WIELAND WAS VERY HELPFUL AND COURTEOUS. I HAVE ONLY HAD THIS UNIT FOR A SHORT TERM. BUT I AM SURE THAT I WILL LIKE IT.

Linda E

star star star star star
Apr 20, 2018

The one problem I had was that the thing that goes around your neck is way to long. I am short and have already hit the button when working.. Is there a way that you can pin it on the side of your shirt Other wise it has been great

gr8friend2

star star star star star
Apr 19, 2018

PEACE OF MIND "The call center is very responsive. My 96 year old mother requested that my sister and I be contacted versus emergency persons. She was feeling weak, but did not want to go to the hospital. We were able to help her and soon she was feeling better. The device is easy to set up and to use. It provides me with peace of mind to know that my mother can solicit help when she needs it and that I will be contacted immediately to be informed of the situation."

Sybil B Diehl

star star star star star
Apr 02, 2018

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Lois Allen

star star star star star
Mar 20, 2018

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Eugenie M Higbee

star star star star star
Mar 08, 2018

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Amalia D

star star star star star
Mar 05, 2018

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Jack Sevita

star star star star star
Feb 13, 2018

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Sarah Gallegos

star star star star star
Feb 10, 2018

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Gloria L

star star star star star
Feb 05, 2018

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Sonya D Loren

star star star star star
Jan 17, 2018

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Joyce Dyer

star star star star star
Jan 11, 2018

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Howard T Douglas

star star star star star
Jan 02, 2018

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Teresa Hunter

star star star star star
Dec 18, 2017

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Jennifer C

star star star star star
Dec 11, 2017

Customer service is very professional and quick to respond. Product worked just as advertised.

Joan Ellen Black

star star star star star
Dec 08, 2017

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Peter J

star star star star star
Jul 14, 2018

New pouch-style carrier is far superior to the others you have provided.

Monta Rae Cook

star star star star star
Jun 22, 2018

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Cyndi C

star star star star star
Jun 11, 2018

“I like knowing my mother can get help in an emergency. What we do not like is the live test procedure. We have a very difficult time hearing the operator (and there is nothing wrong with my hearing). In addition, the live test procedure is different every time we call so we never know what we will get.”

Winnie W Yee

star star star star star
May 29, 2018

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Terry E Rector

star star star star star
May 06, 2018

.

jhaflinger

star star star star star
Apr 24, 2018

EASY "They were very friendly and made it easy to get set up with a new account. The free shipping was very quick. They followed up several times to make sure everything was fine. The equipment was simple to get working."

Carol Rowe

star star star star star
Apr 23, 2018

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Carl H

star star star star star
Apr 21, 2018

I would describe their service as excellent. I have made a couple of mistakes and they have been very patient with me. They take their job VERY seriously and that is important to all of us who wear a medical alert pendant. .

Cynthia H

star star star star star
Apr 20, 2018

Great

Joseph R

star star star star star
Apr 20, 2018

Easy as all things could be!

Mason W

star star star star star
Apr 20, 2018

Medical alert is excellent.I pressed the excellent star & it didn't register..Yes I would recommend

Dave Mcmanamen

star star star star star
Apr 17, 2018

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William Labus

star star star star star
Mar 25, 2018

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Rochelle Winograd

star star star star star
Mar 18, 2018

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Barry Mckay

star star star star star
Mar 08, 2018

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Mary Watford

star star star star star
Mar 04, 2018

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Barbara M Mcdermott

star star star star star
Feb 13, 2018

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Vittorio Ricci

star star star star star
Feb 07, 2018

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Jacqueline Hitchcock

star star star star star
Jan 30, 2018

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Jene Witte

star star star star star
Jan 17, 2018

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Gloria A Leyba

star star star star star
Jan 09, 2018

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Charles D Doan

star star star star star
Dec 28, 2017

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David Lazor

star star star star star
Dec 15, 2017

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judy w

star star star star star
Dec 11, 2017

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Robert S

star star star star star
Dec 08, 2017

“I ready like the ease of working with your company.. I would like to have some other options for the alert devices. Thanks, Fred M”