I am really happy with my purchase so far. The suspension is great as is the general overall build & the bike is fast. I rode dirt bikes in Baja Mx for years with the Desert Assasins. I have completed The Rip to Cabo twice as shown on ESPN. SO I know what to look for and what feel right when I push it. The staff was awesome and my bike got here in a couple days. Now as I get back in riding shape I will be putting my M2S bike through some demanding rides.
Works great. Very helpful tech too.
Firmware was updated on malfunctioning display unit. Device now works (the bike will turn on) however, M2S must expedite repairs under warranty. Waited 1 week for the prearranged USPS shipment that I had to dismantle and send to SC. The unit was promptly repaired but retuned via the same slow USPS ground that took 1 week to get to my AZ home. So, happy with the firmware update repair. Not so happy with the cheap, slow mo shipping methods!
Great looking helmet
Great to deal with
I love the bike but not to happy about not being able to change the settings on the pedal assist.
Top of Class!
Must have for hunting public land, great product and very reliable
Excellent customer service. Bike is bad ass!
Pleasant and courteous. Quick to respond
Easy assembly and quick delivery. Couldn't be happier with my purchase!
The web site was not the most user friendly, but once I called and talked with Zach - things went smoothly with questions answered accurately and completely. Looking forward to getting out on the bike!
Fast response and very helpful
My 2nd M2S bike! Loved the fat tire the first time around and will use it around town. But the newest purchase is the light weight carbon fiber frame with standard mtn bike tire. Already riding it into town in the snow to ski and can not wait to throw down on some angle track this spring and summer! Assembly was easy!
Bike is nice
such awesome customer service, never a bad experience!
Waiting on a bike rack and helmet delivery before we truly test out the bikes on an adventure but, they rode great on a spin in the neighborhood.
Instructions and hardware need modification to fit the Ultra. Should come with 5mm bolts for lower support arms but mine did not. Once mounted, rack appears to be very solid and well made. Matte black finish matches perfectly.
helpful and easy to work with
Easy enough to install. Seems to be as high quality as the bike.
Like them very much. May have to order some for my wife's Bike
There were some parts missing from the pak rak brackets and bolts. No directions on how to install. I was able to buy metric bolts at homedepot
Great customer service! We love our new bikes!
Staff is very responsive and with a few questions they understand what people are looking for in a bike. The Bike is really nice and fast with great suspension.
Great help, even when I screwed up he was very kind.
The service was great…I met your owner. However, my original charger failed 12 months into ownership…was not replaced…have used the charger from my second m2s all that while post purchase..several years back
Excellent bunch to do business with
We had a hiccup with shipping. Our home address was not recognized and we couldn’t complete the order. But when I reached out to customer service, that issue was resolved quickly.
In early February 2023 I purchased two TS Stealth bikes, one XL and one L. My buddies have planned a camping and bike trip for early summer. They both have E-bikes for them and more importantly for their wives. In order to survive my marriage, I ordered the bikes. We took the bikes out this weekend on a local greenway. I was not sure how it would go as she is not a big bike rider. After the ride, she said it was great and she had fun. Based solely on that comment, the purchase of the bikes was well worth it! Now, for the details. Ordering process was easy. I had a variety of questions about the different bikes. I shot an email over to M2S and within 30 minutes I had answers. The sales folks were very helpful and continued to answer questions until I was comfortable. The bikes shipped from NC, not from China, and within 3 days of ordering, the bikes were delivered. The bikes were well packaged and protected during shipping. Before putting the bikes together, I watched one of the M2S videos. It took me about on hour to unbox the bike, un-wrap the bike from the protective wrap, sort the parts, and put it together. The most difficult part was disposing of the boxes. Very easy to put the bike together. I had one issue with some nuts and bolts being missing for the front vendor, and after a email to M2S, the appropriate parts were delivered within a few days. Costumer Service is excellent. I have ridden about 20 miles using settings 3 & 4 (out of 9) on the pedal assist and the battery has dropped 15% to 20%. The range on the bikes with pedal assist is easily 50+ miles. They are comfortable to ride. With minimal effort I was cruising at 14 to 15 mph. Going up hills was a breeze. Give it a little more pedal assist or even better, just hit the throttle and no uphill pedaling was required. The tires on the Stealth or 3" tires. Larger than typical bike tires, but not as large as the 4" fat bike tires. I added 30 lbs of air, and they rode perfect on the paved greenway. I cruised down a large hill in my neighborhood at 30+ mph, and it was very smooth ride. Another plus, the front headlight and back taillight are automatic. They will turn on at dusk, and you have no worries about trying to turn them on/off while you ride. My opinion only, unless you are riding for an extremely long distance or only using the throttle, there is not a significant need for a larger battery. The bikes are easy and fun to ride. They are going to be perfect to take camping or just riding on the local greenways. If you are on the fence about purchasing from M2S, just do it. Great bikes and great service.
Great company to deal with awesome bike ordered and was delivered in less than a week!!!
Great experience overall, very friendly folks and got me the right bike for my needs! Highly recommended.
M2S customer support went above and beyond to help me. I was able to speak to a rep who was knowledgeable and spent time walking me through the process of fixing the minor issue I was having.
Salesman checked that it was in stock, two days later it was on the bike and saving my back, one thud at a time.
I've had 4 previous ebikes. This one blows them all out of the water. Got 100 miles in a week, I love it
Couldn't be happier!
The Adjustable stem made a big difference in my riding position. I would recommend it for anyone who wants to be a little more upright when riding.
Bike arrived quickly with no delays. I especially liked the idea that M2S uses a special courier to ensure safe delivery of my new bike. I also reached out to the tech support about a few questions i had and they were quick to respond. I love the 3" tires on this on this bike for maneuverability. However, the knobby tires on this bike are not the best. I wish the bike had tires with better grip and larger knobs for single track trail riding that intend to use it for.
Great buying experience. Customer Support was able to make an adjustment to my order right away after placing the order.
Well, strange review due to strange circumstances….but the ordering process was a breeze, my inquiries were addressed in a timely matter, I unfortunately had a bad accident 3 days after it was ordered, already shipped, so the Customer Service representative arranged the return …I made a mistake in returning it, shipping is not cheap but as soon as I’m able to ride I’m re ordering …..
Bike is a beast, arrived with a broken brake sensor cable, and the throttle didn't work, sent an email and received replacement parts within a week, I call that awesome customer service! Bike is up and running and truly incredible.
Looks like it will work but still waiting for the rack.
Easy and informative information provided about the bike that made the choice a simple one.
Some of the nicest people I've ever talked to
Customer service was great.
It was great.
came as ordered will install after Christmas
I really like what this part provided for on my M2S Bike. It raised and brought bar back towards me perfectly for what I needed. And my cables were long enough to accomodate this slight change. A+
Always super responsive and friendly. Can solve almost any problems :)
Bike fenders on my bike and working well. Shipped on time
My first e bike. So far it's great. It was received in excellent shape, easy to assemble. Everything works as it should.
My experience with M2S bike and customer service is 100% perfect!
Great service, bikes and convenience
Love this bike! I researched for a while before deciding on this bike and could not be more pleased with my purchase.
Replacement was fast and easy and safely packaged.
Easy people to work with , quick response when I called bike works great , thanks for everything
Love my new All Terrain cargo E-bike! Received it within the the week that I ordered it. Out of the box and assembled in an hour, then I was off for my 1st 10 mile ride! Ride it daily to the post office to pick up lots of packages for my clients. Love how well it climbs my hills, even with a load. Excellent decision to spring for this!
It's been GREAT my bike came and I love it, its just perfect. Thanks
Bike was delivered promptly and in great shape. Easy to assemble,1/2 hour. Rides light for a 63lbs. Stops easy with hydraulic disc brakes. Digital display is super easy to use, even for a old dude like me. Customer service was very friendly and helpful. It has been a pleasant transaction, nice bike/great price!
I first saw M2S bikes out on the trails. I researched, and liked the quality. I called M2S, described my situation, and was helped to select a good model for me. After the bike arrived, I had some operating questions, and M2S handled expertly. I'm a happy M2S customer, and may call in the future for more helpful advice. Thanks, Pat McCormack
Buying bike was a pleasant and easy experience. The constant emails after sale are too much. Don't want to block but might have to.
As always great service
perfect fit easy to install
I have so far put enough miles on my ATFS that I'm starting to look at replacement tires. Now I'm a little worried. I can't seem to find the tires to fit it. 26x 4.5 seems to be a rare size. Would a 4.6 width work ok? I can find lots of 4" wide tires.
Super good bike plenty of power for mountain riding
Great Bike. Great purchase
The bike is awesome, a total beast. I took it hunting and in pedal assist 3 I was braking more than pedaling. Definitely a great way to quietly get out to my stand, with little effort. Bike seems to be well made and customer support has been good.
Easy assembly and great performance
Love the bike. I'm 71 years old and it makes me feel like a kid again.
Everything is good. Order came promptly and was what I ordered except instead of a 16amp battery I got a 21amp great. Benjamin Davis
Love my bike. M2S was awesome in responding to all my issues.
Communication throughout the process was excellent. Product delivered on time with no visible damage to the package. All in all, great experience
I had a few issues with the ordering process which was my fault, actually talked to a tech to assist me with purchase and shipping. Very satisfied with purchase process and the FS ultra I purchased. I have about 40 miles on it but plan on many more
Just wow. This has everything I should need on my rides.
Nice bike, looks great and rides good. Easy to put together. It does great on hard surfaces and moves plenty fast. Very comfortable seat. Holds a charge good. I used it on rough terrain and expected it to do better but it tends to bog down and didn't have enough torque in tall grass off the trail. I had to get off and walk the bike through a smut grass pasture. If you buy this bike don't plan to use it off the trails.
Very Pleased so far!
Great people and very helpful. Cant say enough
I’ve definitely been enjoying using my new stealth e-bike and learning all the ins and outs of its capabilities.
I love this bike. She is a beast! Great investment for my health and to have fun!
Just what I wanted. Too bad there isn't a Step Thru version for my wife.
I'm impressed with my All Terrain Ultra FS E-bike!
Website was kind of clunky, but once I called and connected with Zach, things really smoothed out! Can’t wait to get this bike in the trails!
Haven’t ridden it a whole lot since I purchased but do know it zips! I’m a petite woman and is just the right size for me! It holds a charge pretty well! Love the options for headlight placement! Would be nice if basket and back rack were white to match the bike!
This bike is built well
superior customer service, never a bad experience!
See my Scout review.
Fenders look good and are easy to install. I would like it if the front fender was a little longer to keep dirt off the crank/motor.
I went with M2S largely because the customer service starting with sales and technical support were top notch. The bike didn't disappoint at all. At half the cost of the "well known" hunting brands, this thing is every bit the beast. My first ride hunting with all my gear on, I was braking more than pedaling. I'm looking forward to getting a trailer and really putting the Ultra to work.
Great experience!! Fast shipping. The bike is amazing.
Best service team you can ask for. Can’t thank them enough for all their help.
Staff is awesome. Very helpful and smart!!
We have two bikes: Ultra FS for me and Scout for my wife. Nicely made fat tire bikes made with quality components. These bikes are heavy but the frames appear to be very strongly constructed of thick gauge aluminum, for use on rough off road trails. If you plan to ride on only paved roads you might be able to find a lighter bike. M2S was promptly responsive to inquiries, an order change and also coordinating deliveries, when we had to be out of town. Overall quite satisfied with the purchases so far.
Received our product fairly quickly! Glad we purchased the fenders to add to our bikes.
Fantastic product, which functions exactly as described and makes it so that you don’t have to lean as far forward, hunched over while riding. A+