Their prices are absolute scalper level of bad. Just go somewhere else.
This system works great, the only complaint is the batteries, they are not a standard one that you can pick, you can find them only to order.
Excellent! They are the best collars! Would never buy anything else.
Collar works fine but numbers showing the strength of stimulation rubbed off within 2 days.
site was easy to navigate. prices were there. easy order fast delivery. would order again and recommend to others ad place to get shock collar.
I have a deaf Aussie / Border Collie pup. Needed a training collar to get her attention. The Dogtra collar I purchased was everything I needed. Had some questions and the customer service was wonderful. Very helpful and knowledgeable. 5 star company for sure!
nuff said
my second collar from Dogtra so far its been great. I tried another popular bran and only got 1 year use and it wont work any longer
I ordered the 1" prongs and was very happy with my purchase
happy that after about 6 years of working beautifully, I only had to replace the batteries in my unit and not the whole thing. batteries arrived quickly and after the switch, my collar and remote also up to speed again.
My transactions with dograUSA has been more than satisfactory. They were very helpful via online chat, the delivery came almost the next day and it was all very painless. I will most definitely only purchase from dograUSA in the future. The first time and most unfortunately, I transacted with another dogra distributor, and my experience was absolutely terrible, they refused to credit a purchase where they mistakenly sent a wrong item.
My interactions when dealing with Dogtra were prompt, professional and personal. They really try to understand the needs each consumer has and tailor an appropriate solution.
Easy to replace. Install was literally plug and play. Shipping was fast. I know where to go for my battery needs.
a great way to train and contain your dog. This is my second pair.
I always order my Dogtra products directly. The staff is knowledgeable and helpful, and the prices are great.
I loved
Shipped quick, Expensive for replacement.
Great item and great service. Works well.
Good service fast shipping
Order, shipment, and application of the product was good. I am happy. It does everything I wanted. I highly recommend purchasing the 24 hour electrode adapter. It is far superior than the 2 probes; which in my opinion should be discontinued. My golden retriever doesn't even need the electric stimulation. After 48 hours, he learned when the collar vibrated he needed to heel immediately. I never saw him run so fast. The light on the collar is fantastic! I wish dogtra would offer the light and vibrator only without the electrical input. Additionally, with technical advments, there's no reason dogtra can't reduce the size of this collar. The electronics are ridiculously large.
A good coat for when it's cold outdoors. It fits my Doberman Pincher. It's a well made coat with good detail. I like it has reflective material too as I often walk my dog at night. Seller is very willing to work with you too!
Received my order quickly and price was reasonable. They had the parts/assesories I needed and didn't need to buy a new remote collar.
Great service
Prompt service and item was sent quickly. Good Job
Great customer service and great products. Still using a unit I have had for over twenty years.
I had multiple questions and had them answered thoroughly and quickly! Excellent advice and helping me select the correct product for my deaf puppy.
Fast service and correct item
Best prices around and quick delivery. As always Dogtra is top notch quality.
works great, delivery was quick.
Dogtra 1900s is the for lab. Great support through product selection.
Purchased this on the recommendation of my trainer. The web site was easy to navigate and order from and the price was comparable to Amazon and with purchases like this I would rather buy direct than through a 3rd party. Remote and receiver seem like good quality construction. I am new to e-collars and therefor cannot tell you too much but I have been able to use it with a little bit of training from a professional trainer. I do wish there was a design that made the use easier for both left and right handed operation. If the readout was on the top of the unit it might be better but I'm inexperienced so there may be a reason it's designed the way it is I am sure that other more seasoned professionals have contributed to the design of this.
The website was easy to use, and when contacting the company the tech support was terrific.
love it easy to use and small so the dog can wear it all day long
I have 2 e-collars that have been in service for about 8 years. Replaced the batteries, that's about it! When you call usually ships out the same day. Great service and products.
While the product itself performs as advertised and was recommended by a professional trainer Dogtra should issue a pamphlet giving minimal how to guidelines with applicable disclaimers. Product rating 5 stars. Company customer support 0 stars.
Fats shipping. Love the live chat feature they have and the Q&A section on the product pages was very helpful. We asked a question and not only did the company answer right away but several customers did as well ...thanks guys!
Love this product!
Looks great and plan to install this weekend.
Good quality product. Easy to understand instructions and training manuals.
Excellent product. We use these collars for our everyday customer dogs. The ease of use is perfect for my customers. Product was delivered on time.
Excellent product. Tried others from pet stores but no comparison. This is the best. I have two.
Website was easy to navigate and find a product that fit my need. Product arrived in a timely manner as expected. Product works great and I would recommend it for anyone that needs to two dog system. Only thing I would change it the on/off button (make it different for the rest). It is on the opposite side of the correction buttons and is an identical type of button. When administering a correction without looking at the controller I have found I was actually pressing the on/off button and miss the opportunity to correct.
Best purchase I have made!! So happy with this product
The second on I got is good. Very happy with it. The first one was dirty and used. The manual actually had food sticking the pages together. Called and advised customer service. They 'immediately' (after I called again.....) sent a replacement. Good product. I paid extra to get 2 day delivery on the first one. It is NOT possible apparently. As the second one also took longer her than 3 days in transit. Requested a refund of the delivery fee I paid. Never received it. Good collar. Problems in warehouse and customer service!!!!!
Shipping was very fast even during holiday season.
Excellent...could not be more satisfied with both the product and the delivery.
Excellent service and product !
Very good product and service
We had a little problem with the first one ordered. The company quickly replaced it. It is wonderful. My 70 lb 7 month-old Labrador Retriever thinks jumping on me and puppy biting is the best thing in the world. I am 70 and I'm not up to all of that. A no and a quick nick makes him remember he isn't supposed to do that. I think this product will help him grow into a wonderful dog. I highly recommend it. He looks really cute in the camo colors.
Wow, product works great on a stubborn pet. I like the fact it is easy to use and very effective on large dogs. I try not to use it for obvious reason, but when necessary it gets their attention. The only possible complaint I have is that the battery life goes pretty quick on the collar. I am starting to pay attention to it to make sure that it is an issue before I call support. When I was researching I was chatting online with a sales rep and they were great. They happily helped me with all my questions, and then I came back an hour later and made the purchase. Overall, you can't go wrong with this product.
good product, fast service
Excellent service excellent product
The dogtra 1900s helped me get control of my rescue German Shepard husky mix. Excellent collar completely worth the price. She was a very reactive towards other dogs and this collar did the job. Could not be happier
I have had no unsatisfactory issues with the websit. I have only had one issue with customer service and this was dealt with in a quick and courteous fashion.
Work well really help amplify the sound from the speaker. Delivery quick and no problems that I needed to call customer service. Very pleased thus far.
Will gladly do business again!!!!
Great service
Website was easy to navigate. My shipment arrived sooner than expected! I have had great experiences with this website.
When I received the wrong item. They quickly responded. I received the correct item in a few days and return label for the incorrect item.
Product works great great costumer service
I got a two used RR Delux receivers, and neither battery would hold a charge more than 8 hours. I looked online and in town for replacement batteries but couldn't beat Dogtra on price and delivery. both batteries charged right up and these ones hold the charge quite well. Love their products.
Service and products are the best
Great product. It works as described. I highly recommend,
Not disappointed,another superior product from Dogtra
The collars did not work properly for us. Anytime one dog would bark, both would get shocked. Website and customer service were great. Wish the collar had been too.
I've owned other brands( T and I) .This is by far the best collar with the best customer service . All the settings and controls are easy to get at and use . It is the only brand i will buy.
The batteries we needed for a 6 year old Dogtra collar were easy to locate on your site. Order placed and the batteries ordered arrived a in few days. Very simple!
My 240lb English mastiff was damaging my shoulders trying to control him on a leash. Now he stays home and is a pleasure to take out. Couldn't be happier! Thanks. Very good product.
Excellent service! Fast delivery, great product!
The staff was so great to deal with ... answering my questions, etc. The dog has responded beautifully!
super pricing and supper super fast to ship
Great Customer Service. Battery arrived very timely.
Quick delivery and order process. Very pleased customer.
Easy to order and replace, collar works like new.
The old collar was the same Dogtra model. My dog went off the diving dog at the new dog park nose-first and went straight to the bottom which I think was too much for the collar. The only suggestion I'd make is to prominently display instructions for activating a replacement collar - a simple call to Customer Service did the trick but not until after I'd spent a sleepless night wondering if I had to return it and replace it with a new collar AND controller. Bottom line, however, is that this is the perfect collar for the use to which it is put.
Great experience with company. I left a message over a weekend with a question regarding the shipping on my order. Received a call back right away on Monday and was assisted by a knowledgeable and friendly employee. Very impressed with the prompt call back.
Best price around. Fast shipping. Quality dogtra product.
Outstanding collars!
Only have one dog but bought the two dog system to rotate collars to make sure the system was always charged. Excellent range and love the variable correction levels from 1-127.
Very knowledgeable sales associate, answered every question I asked. Collar is high quality and does exactly what it's suppose to do, including being waterproof (dog is in pool everyday). Works great and very happy with purchase! Thanks!!!
Website was easy to use and shipping was fast. I would order from them again.
The 282C is a good collar. The box did say limited lifetime warranty, but it doesn't have one. It is a 2 year warranty. Dogtra should take that off the box. Other than that Dogtra is the only remote collar we use for our dog training business. DogtraUSA had good prices and service too.
Like it a lot!
Dummy collar worked like a charm... Keeps my dogs from barking when on.. Extra collars fit my regular dogtra perfect which is great with multiple dogs they love to chew collars.. So extra collars are a must for me... Love the color choices too.
Works as advertised. The company shipped the battery quickly and emailed a video link to me that showed me exactly what I needed to replace the battery and instruction on exactly how to do it. E-collar works like new again ...thank you!
Very happy with this company. Always friendly customer service that will take care of your needs or questions quickly.
I have been using my 2500 dual dog collar for over 5 yrs with absolutely no problems, we use the collar every day. When the battery died, ordered a new one from the dogtra website, it came in a couple of days and was very easy to replace!
Great product and great customer service
We live in the country and walk in the fields with our old border collie and a pup, who is now a year old. Until we had our Dogtra collar, it was almost impossible to go on walks or work outside with the dogs. With the collar on, the pup responds to our calls, but most of all, he now senses where we are and stays within an appropriate distance. Even when crows, killdeer, coyotes or farm trucks pose as prey, he will recall! Thank you!!
I own 6 Dogtra collars, 4 of them are 2502T&B's ... My partner in our guiding business has as many. Needless to say we are very pleased with Dogtra collars. Very little down time, every aspect of Dogtra is efficient and well done. We believe in Dogtra and sell them to our clients and friends.
Great product, great shipping and service ! Would buy again.
I AM VERY IMPRESSED WITH YOUR PRODUCT FROM THE PACKAGING TO THE EQUIPMENT ITSELF AND ALL COMMUJICATION
Excellent service, timely knowledgeable and helpful people!,,
Accidentally tripped over the old cord; needed a replacement. In spite of ordering over the holidays, this was received in a timely manner.
online chat was very helpful and pointed me to a replacement charger in seconds. arrived quickly as well. thank you!
Great service - received my order within a few days of ordering
Great job
I called to order a new splitter. Speaking to a customer service representative was a breeze. They're very professional and helpful. The item was mailed quickly too
Great customer service when had questions about product. Fast shipping and everything worked great.
Website easy to use. Product fit and works great.