The transaction was very easy and although my email was not working I see now that all the emails were sent out right away!
Godiva's Secret is absolutely my favorite brand for wigs. Completely reliable. No hidden shipping or restocking fees. Excellent hair!
Everyone says it loos so natural, and 😍 love it!
I am so very pleased with my Christi wig. I was a little nervous about Picking out a color and online instead of in person. The color is absolutely perfect. Thrilled that I got it for 50% off.
[Color: Creamy Toast] Absolutely love Abigail! Arrived in record time to Canada, ordered Monday, received Friday. Such a nice surprise! I can definitely see getting another colour as Abigail is so comfortable & fun to wear. Always look forward to your Monday videos, thank you for doing such a great job!
I love my Carley wig. So easy to wear.
I am on wig #5! I've got 3 on my wish list. Every single time I've placed an order, I've received it within 4-5 days, which is super fast nowadays. I bought Aria & Candice from the Sale section. I can't believe they were there, because they're both great. Whoever cut bangs into Candice, thank you. I look forward to the Monday videos. I love the positivity of Rochelle & Danielle. They lift my spirits & are an encouragement. Congrats on the YouTube 100K!
The wig is absolutely beautiful
I called the store to ask a question prior to purchasing a wig. The sales representative that assisted me was very knowledgeable and efficient. I was very satisfied with the experience.
I LOVE your hair pieces. I have purchased several nobody, including two hair stylists, have recognized them as hairpieces even when I said "Do you notice anything different about my hair today?" Great mono top pieces and great customer service.
The topper was just what I needed, loved the color. It blended so well with my hair.
I recently purchased my 2nd Medium Top w/ Roots - Iced Mocha. My first one I had trimmed with bangs, this 2nd one I am leaving it just as it came. Both are great! I have very fine hair and this piece gives me style and look I want.
I really like the frosted taupe color. I wanted to try Cristi but it was all white in the front and not frosted at all for most of the wig. I thought I would try Quinn, but it’s out of stock. In general I’ve had good experience.
Love the topper, so light don't really notice on my head. Head...love it..
I am amazed at how quickly you are able to ship the wigs. They arrive within two days of putting in the order! I had to return one wig, which you accepted, and then I was able to purchase another wig, with which I am very pleased! I've had many compliments on the color and how natural it looks on me. I was even able to do many exercises that required my head being down for periods of time, and my wig stayed in place: YEY!!
I had a great experience with Shannon who helped me. She was very professional, attentive to my needs and made my sale easy for me. Thanks go to Shannon for a great experience!
Please keep doing what you do by providing video on your products. It really help, TREMENDOUSLY. I purchased the medium top piece in medium brown. I LOVE IT! My daughter loves it on me. I am looking at the full wig now, will watch your video then decide. You both have made the process fun and exciting 😊 i already recommended couple of my friends. Thank you! Thao
Love the hair piece that I bought. I couldn't believe it came in less than a week. My daughter loved mine so much that she ordered one as well and loves hers also.
This was my first wig and don't understand many women's how can wear all day. I put it on this morning and now 3:00 PM and under the wig my head wet. The other problem: don't want stay on my head, I tried everything, a tape melt down, pins not because I have a very-very sort hair now, after COVID hair loss, so nothing can hold this wig.I ordered Wig Grip Band, not stay. I ordered not from your shop double sided tape not stay when getting hot. I ordered a glue and remover but I'm afraid use it because I don't want a wig stay on my head one week or more and.I don't have a experience how use every day. This wig wonderful, not heavy and looks like is mine. My friends don't know I have a wig. I'm your good customer because I ordered same wig then before from your shop (I have now 2 wigs)and shampoo, conditioner, hair spray.Wig Grip Band..... I don't know what to do because coming a summer and how can I wear this beautiful wig. Your asking my experience so this is..
I bought the long topper and couldn't be more thrilled about the quality! I have very long fine hair with some thinning on top. This topper is fabulous and blends in flawlessly. Thank you for the awesome product!
I love Godiva Secret Wigs!! They are superb quality and the fit is perfect. The color is true to the pictures. I love all the care and love Danielle and Rochelle put into their videos. I was a little hesitant at first with family, but I finally decided to take the step. Everyone loved the wigs and I got a lot of compliments. I feel more comfortable now wearing wigs, and a lot more confident.
My order arrived quickly and was of splendid quality. I will be ordering again in the future. Thank you.
I bought my first two wigs at an expo in San Francisco in 2010 and I love them. So I decided to take a look at the website a couple of months ago and decided to extend my collection. Watched a lot of your videos which were very helpful. I am in my seventies and my hair has gotten thinner and hard to manage. I added four fun wigs and I now have six! I am all set for any occasion. Thank you Godiva Secret! Barbara
Love color choices and styles! So easy to wear.
Great product and people easy to work with. Very helpful.
Originally purchased the curly top, but just couldn't make it work for me, and will return. I then ordered the Bella top in sandy silver, which is a perfect match to my bio hair. Just love her! Bella Top is a perfect fit for my smaller sized head. I'm hoping to try the mono mid top soon.
Speedy arrival. As advertised. Perfect!
My experiences with Godiva's Secret Wigs have all been great.
Godiva wigs are amazing!! This is THE only company I will purchase a wig. My last order ( two wigs ) was absolutely perfect!! These wigs are so natural and easy to wear. I get compliments (your hair is beautiful!) and not one time did anyone ask if I was wearing a wig!! Right now I own 4 Godiva wigs…..I am a lifetime customer!!!!!
AWESOME! The customer service always helpful and understanding.the only complaint I have I did not understand that store credit could not be changed back to refund.make sure you read the whole return policy.
I received my 3 sample color pieces and have made my choice. It's a good price to get the right color right off the bat. Now, have made my reservation to get the new hairpiece in August. Thank you, love ya'll.
I purchased the Taylor Top in Iced Mocha-R. It is a perfect match for my hair, and I absolutely love it. In less than a minute I can leave the house with fabulous hair! My mom loved it so much she now has two Godiva Wigs and counting.
Shipping was fast and the wigs I purchased arrived as described. The videos for each helped me make decisions about which might be best to buy, which is a hard thing when you can’t try them on. I wish The color I liked was available in more styles, but I’m having fun experimenting with new styles. I do wish there were more wavy styles available — not so much curly and not so much straight. Most of us have some wave to our hair and it looks more natural, I think. I also wish more styles were available in transitional grey colors, like the Sandy Silver. Brown straight to silver or grey or white is kind of hard for me, personally.
I was born with fine, straight, mousey ash blond/ brown hair and multiple cowlicks. Over the years I’ve spent thousands and thousands of dollars on perms, foils, treatments, and every kind of cut. And as I aged, it only got worse. I found you on YOU TUBE a couple pf months ago. I watched every video and read countless reviews. Dani and Ro, you two are really marvelous! Finally I ordered a topper, which I returned because it was too dark. Wanting to see a color sample, I contacted my local Godiva’s Secret rep, Margaret Webb , who very kindly came to my home with samples that I tried on. I bought a wig from her and ordered my new topper that day. Medium top in Harvest Gold. It arrived a few days later, just in time for my wedding! Let me tell you, I have never felt so beautiful and glamorous! I will never go out in public again without my “ doll hair” THANK YOU!!!! Carol White
I love the topper. The only negative about it is that it is top shiny.
At first I got the wrong piece sent to me, but when I reached out a lady named Shannon got right on it and sent the correct piece out and it came pretty quickly. Thank you Shannon for the great customer service!
Beautiful long mono top however need it in sandy silver so had to return. Bad color attempt on my part, but it was lovely!
Love my wig and daughter think it make me look young.
It’s beautiful and I feel sorry that I have to return it because my head small at the back.
Enjoy the videos th Enjoy the videos. They give me confidence to place an order. Good communication and fast service.
Thank you ladies for posting videos on your hair toppers. It gave me the confidence to purchase one and I absolutely love it! I will definitely be ordering another!
This is the second wig. Both the same. I am so happy to find a Large wig. Every time I use it is just like new. Very very happy with it.
The synthetic hair in your piece makes me long for the real deal, human hair !
Wished they had the mono long in a lighter color than creamy toffee.
I am Always pleased with the products I receive.. very high quality!
Still trying to see if the topper ill work..I have not had much success yet
Tiffany is so helpful and kind❤️
For my 5 purchases in the past couple of months, I have had no problems, so the check out portion of the website works great. So the five stars are for checkout process. However, I have always experienced a problem navigating from page to page on the individual products. I just got a new iPhone and still have an issue, so it isn’t my phone. I also haven’t been able to find any info on the website on their point system on the website should I am not sure how customer are supposed to know how you can earn points or how you can use them? Catherine Stearns
The only down side is the postal costs to the uk it’s a shame there isn’t an outlet here there wigs are great I have been told I look 10 years younger thanks
It was a pleasant experience using the website.
The customer service team l
I have a couple of wigs now.I always get compliments on my hair. It looks very much like my own color. Just ordered a ponytail. I have not really tried it yet, but I’ll work at it to see how I can incorporate it to make a different style. Enjoy the videos and a different style of wigs.thanks for your advice.
I ordered several color samples. Order was handled efficiently and quickly. Thank you.
I love Godiva’s Secret Wigs, and just wish there were more choices for large wigs! Especially large Silver Stone. I’ve purchased 5 wigs but didn’t realize I needed large size, now I must alter them to fit. Can’t currently wear them. But the look beautiful on my daughters.
Ordered 2 color swatches. Arrived in a timely manner. Have bought wigs in the past and loved some and returned a couple. All were easy transactions and would recommend this company to other people
5 stars. I am not sure why Pete's name is on the order. I am Fran, his wife and I am the one buying the wigs. Love them and the topper too.. Maybe I used his credit card once. I originally came to the store for the first one and I had misplaced it and reordered it. LOVE the wigs
Sooooo love it!
Your no hassle return service has allowed me to try several styles/colors until I ended up with a mono topper that initially I never considered, but perfect in the hot, humid climate. My only wish is that they came in more colors. Your videos/client photos are extremely helpful. I’m now waiting for my Alana topper!
So far, I have bought 3 different pieces. Yes, I like them all. However, if you buy different pieces, and expect the same color, you may be disappointed. For example, I order in Marble brown. My first piece was exact to the photo online, My second piece arrived in a very dark color, and the last piece came and was very light, if you have a small head like me, there is very limited pieces, so buy the average and take it in, wear a wrap under it to hold it in place, it sew clips in it.
Your wigs are absolutely beautiful. I have 3 freedom and 1 Nina, and 1 Taylor topper. They make me feel good about myself , gives me confidence. Everyone thinks it's my real hair. Thank you for making a wonderful product.
I love Godiva Secret Wig's. I am now the proud owner of eight of them. Each and every one take on their own personality. I often chose them based on what I am wearing. I have gotten more complements from them. I have several friends that I have invited over to try them on --- they are so excited and tell me that they are going to go on line and see what else they have missed. I really believe that they sell themselves -- the constant comment that I get is that they are so-o-o lightweight and easy to make look good, by just running hands thru them and they fall into place. For years I have spent a fortune going to the hairdresser - My husband thinks I look better now, more than ever. Thank you for your video's on line --- I am a committed Client !! MaryAnn Cross
Having experienced temporary hair thinning due to Covid, I Ordered the long top in golden blond and it matches my hair color perfectly and looks so natural no one is the wiser. Thank you, thank you, thank you for making my hair look thick again.
Love this wig. My fave so far. Fast delivery and service. I ordered Moccachino colour in the Cristi and it looks so natural. Wish I had tried this shade before!!
What a great company! I received my wig very quickly- only five days - and I live in England! However, it didn’t suit me so I sent it back and ordered another one, which came even faster! I asked for a refund on the first one which I have already received. What an efficient company, not only am I confident about my new wig, but I am also confident about ordering from the USA . A really lovely company to buy from with great ethics. Thank you Rochelle and Danielle! Ann in England. Thanks
Love ❤️ thank w
Great customer service! Especially if you are shopping online and trying to figure out which wig and which color to choose. Returns are easy!
Love my topper. I get so many compliments on my hair.
Great products. I wish there was a brick and mortar store in Chicago. I’d probably be there every week!
prompt delivery - great product
Love your Christi wig - I trim the long bangs and it looks just like my real hair did 5 years ago. It keeps it shape, easy to wash & dry, easy to style, it’s almost shake and go! Love, love, love it! Highly recommend!
Tiffany isis so so dear and helpful
I did order but had to send back as the cap was too small. My last wig I ordered in a large cap fit perfectly but this one did not. I still like your wigs. Wash and wear.
After Covid hair loss and freaking out, I have made quite a few purchases. The orders arrive quickly (whew!) and returns are easy as well. I’m still traumatized but being able to put on a topper or wig and have thick hair when I need it, helps ease my soul. Love the wigs and toppers as they look realistic!
I keep trying items from Godiva‘s because I’m in love with a mother daughter team, they’re so adorable together and so sincere that I trust their product and I trust their judgment. But the single obstacle has turned out to be how tiny their wigs are. I have a normal frame, at 5’7” am a normal weight, in attire, am a very normal size 6-8, and even Godiva”s few offerings in “large” wigs are all way, way small on my very average size 23” head. Breaks my heart to give up on them but I may have to. Unless they find a different manufacturer that produces wigs designed for European-American sized heads rather than Asian, thus far I’ve not found any GSS piece that will work. :-/ I do appreciate their thoughtful return policy so at least I was able to try a few possibilities.// If you’re head size 22 inches or under, this company makes a wonderful, wonderful top quality product and their synthetic fibers are the better then the big name high-priced brands. As for me, still trying my best to get to through my 65% Covid hair loss, I guess I am still on the hunt. ;-/
I have never left a review on my Sasha wig. I just this past week got the nerve to wear it to work and I was feeling good in it, it’s very comfortable. Everyone at work loves it. Somebody sent my picture to her mom to buy one. I’m ordering another one in marble brown. I don’t know how to leave a photo on here but would love to send you one!
So far I have just ordered three color samples and the wig I would like to buy is out of stock. I need a large. I also would like to be able to get a sample of "Moonlight" to make a decision about a wig that is available. In the meantime. I'm learning a lot about wigs, styling options, wig care, etc. while watching your many videos. I had been coloring my hair for forty years and was using wigs for a quick solution when I didn't want to work with it. When I retired two years ago I decided to find out if there was any potential in those gray roots I kept hiding and learned that I had a lovely silvery gray. Now it's thinning and I'm looking at your gray and silver wigs with interest.
Received my curly top in mochaccino and love it. The color was actually quite close to the color of my hair, but when I saw my hairstylist this morning, I took the topper with me and now it’s a perfect match. I plan to make more purchases.
I give 5 stars for the great wigs and uncomplicated service.
They are very caring,trust,and loyal . Would order again they have brought back my life to go outside again. My hair was thinning after having covid didn’t know what to do. I went to doctors they have no idea I searched the internet and found Godiva’s secret what a blessing it came up. I have helped others now on where to purchase wigs. Thanks so much for being there for us what a gift both of you and your staff are.
I have purchased two wigs, a color sample ring and shampoo and conditioner so far. I also referred a friend who purchased a wig who just started chemotherapy. I’m happy with the products and fast shipping. By the way, the video’s are great!
Love you guys! Good quality wigs and toppers. I have been purchasing for me and 3 of my sisters. Thank you❤️
I could not be more pleased with Godiva's customer service. It has made me feel comfortable ordering because the return policy is good and quick at refunding. So now I will try ordering wigs (not toppers). I know there is a service charge, but it beats me taking a flight from OH to CA to see the wigs in person. Thank you!
Love love love my mid length topper. Only regret is not ordering it sooner.
The first one was too dark and I returned it without any problem. I reordered a second one and it was the lightest color but still too dark, and it did not match so I’ll be returning it. More colors would be helpful
The medium topper in frosted taupe looks great on my. Matches my hair perfectly. I will need to practice putting on and taking off. I get my hair tangled in the combs but I’ll get better. I love my wigs. At 82 years my hair is thinning so I just decided to have fun with wigs. I get many compliments, thanks, Curtistine Taylor 👍
The topper is really nice and delivered very quickly to the UK. My only disappointment was having to pay customs & taxes before delivery of £64 ($80) which took the shine of my purchase along with $51.93 shipping. Not Godivas fault, just didn’t think it would cost so much to order from UK.
I’ve had no problem chatting with your staff .. They are wonderful as always. I’m new trying hair pieces and did not get the one that looked right on me. I color my hair dark .. I took the hair piece into Sally’s store to match up hair color. It was dark cappuccino.. I’ve used dark brown. Even different shades it will blend ok. I gave thinning on top so the hair piece was too flat and boxed looking. Maybe I should have teased it but it was suppose to be Machine teased. Machine teased wigs is what I wear. My hair is shoulder length and I’m letting my real hair grow longer. My husband loved my long hair. To have long hair again I will need hair pieces to give it some fullness & hide the thinning I have. Thank goodness my hair stopped falling out .. I’m shedding very little now. Just new to hair pieces .. I have never needed to return anything until this last purchase I made. I’ve watched many video’s and I’m excited to have something. I’m hot in the spring and summer and need hair pieces because it’s cooler, lighter, and the right hair piece will be fun .. Just need some help in getting the right pieces .. Thank you kindly, ~ Judy Church ~
Love this wig
The wig is perfect. I just need to brave about getting it trimmed just a little.
Quinn really suits my style! I feel very confident & comfortable wearing it.
I really enjoy the videos about your products. They are entertaining and informative and you both are beautiful! Pros: I received my wig very quickly and then ordered a medium topper which also arrived quickly. I bought the Freedom in Silverstone which has brought great compliments. It matches very closely my own hair. The craftsmanship is beautiful and well made. Cons: I wish you had more choices in the petite size however as I ordered average and am struggling with keeping it secure. I also purchased the wig band in Average but I will purchase it in Petite to see if that helps. I’m also having issues with itching of my scalp. But I watched another YouTube to see what I could do about that and it suggests I get the wig cap attached to the wig band. Does that come in Petite or should I get the cap and band separately?
loved this topper , beautiful colour-- great fit-- will definitely buy again maybe a wig this time
Great company, great hairpieces. Very happy with my purchases!
I'm happy with Aria in Sandy Silver. I wish the Taylor wig came in Sandy Silver since that is the best color for me. I already have it in the Taylor topper and love it. My husband does too.
Shanon was very helpful and even called back when the discount amount was incorrect.
I'm new to shopping for wigs, and the first wig I chose didn't look the way I thought it would once I tried it on. Godiva's Secret made it very easy for me to arrange a return, and when I had a question Charlene answered my inquiry in a timely fashion. I have ordered another wig from them, and hope it works out this time. I do feel the people at this company really care about their customers, so I'm going to continue working with them to purchase a wig.
Nothing else needs to be said other than absolute perfection in everything you do. I know this is short, but I have been trying to send as a reply to your email and I don't think the messages were received. Blessings to everyone for continued success and good health.