Connie R

Mar 25 2024

I could not type a review on first form. Good Experience Helpful Associate

Donna S

Feb 25 2024

I Purchased Freedom in Moonlight-R Excellent quality. I get so many compliments on her I just love her. I Had it trimmed up a bit. Thank you so much for making such Quality wigs.

...

Cheryl L

Dec 09 2023

The quality of your product is exceptional and the beautiful colours as well . Your service is excellent and delivery very quick to Australia. Thank you

Shirley B

Mar 11 2023

The transaction was very easy and although my email was not working I see now that all the emails were sent out right away!

Joanne B

Jan 29 2023

Godiva's Secret is absolutely my favorite brand for wigs. Completely reliable. No hidden shipping or restocking fees. Excellent hair!

Rose M

Dec 29 2022

Everyone says it loos so natural, and 😍 love it!

Patricia Randall

Sep 29 2022

It's not a great policy to make your sales "final." I realize that these items could be close out, but when the colors portrayed online barely resemble what you receive, it's really not fair. I am now stuck with two unmatched hair pieces that cannot be used. They have only been taken out of the packaging and put back as it was obvious that the colors did not match what was online. I should at least be given store credit. Over $100.00 down the drain. Typical unfair business practices. Yes, I know it said "sale final" but it's really not good business practice to literally steal money from clients, especially when you misrepresent the product. The real point is that you misrepresent your product. The colors are not what they appear to be on you web site...very deceiving - not good business practice!!!

Catherine C

Sep 05 2022

I ordered several color samples. Order was handled efficiently and quickly. Thank you.

Jeanette J

Aug 28 2022

I love Godiva’s Secret Wigs, and just wish there were more choices for large wigs! Especially large Silver Stone. I’ve purchased 5 wigs but didn’t realize I needed large size, now I must alter them to fit. Can’t currently wear them. But the look beautiful on my daughters.

Dorothy W

Aug 15 2022

AWESOME! The customer service always helpful and understanding.the only complaint I have I did not understand that store credit could not be changed back to refund.make sure you read the whole return policy.

Michelle B

Jul 22 2022

I am on wig #5! I've got 3 on my wish list. Every single time I've placed an order, I've received it within 4-5 days, which is super fast nowadays. I bought Aria & Candice from the Sale section. I can't believe they were there, because they're both great. Whoever cut bangs into Candice, thank you. I look forward to the Monday videos. I love the positivity of Rochelle & Danielle. They lift my spirits & are an encouragement. Congrats on the YouTube 100K!

Edwina Q

Jul 09 2022

The wig is absolutely beautiful

Kathy S

Jun 12 2022

Love you guys! Good quality wigs and toppers. I have been purchasing for me and 3 of my sisters. Thank you❤️

RUTHAN S

Jun 03 2022

I could not be more pleased with Godiva's customer service. It has made me feel comfortable ordering because the return policy is good and quick at refunding. So now I will try ordering wigs (not toppers). I know there is a service charge, but it beats me taking a flight from OH to CA to see the wigs in person. Thank you!

Janet W

May 26 2022

Love love love my mid length topper. Only regret is not ordering it sooner.

Brenda G

May 17 2022

The first one was too dark and I returned it without any problem. I reordered a second one and it was the lightest color but still too dark, and it did not match so I’ll be returning it. More colors would be helpful

Curtistine T

May 14 2022

The medium topper in frosted taupe looks great on my. Matches my hair perfectly. I will need to practice putting on and taking off. I get my hair tangled in the combs but I’ll get better. I love my wigs. At 82 years my hair is thinning so I just decided to have fun with wigs. I get many compliments, thanks, Curtistine Taylor 👍

Anne C

May 08 2022

The topper is really nice and delivered very quickly to the UK. My only disappointment was having to pay customs & taxes before delivery of £64 ($80) which took the shine of my purchase along with $51.93 shipping. Not Godivas fault, just didn’t think it would cost so much to order from UK.

Patty P

May 06 2022

Love this wig. My fave so far. Fast delivery and service. I ordered Moccachino colour in the Cristi and it looks so natural. Wish I had tried this shade before!!

Kim

Apr 27 2022

It’s beautiful and I feel sorry that I have to return it because my head small at the back.

Constance Z

Apr 23 2022

I had a great experience with Shannon who helped me. She was very professional, attentive to my needs and made my sale easy for me. Thanks go to Shannon for a great experience!

Thao H

Apr 19 2022

Please keep doing what you do by providing video on your products. It really help, TREMENDOUSLY. I purchased the medium top piece in medium brown. I LOVE IT! My daughter loves it on me. I am looking at the full wig now, will watch your video then decide. You both have made the process fun and exciting 😊 i already recommended couple of my friends. Thank you! Thao

Kathleen H

Apr 16 2022

The wig is perfect. I just need to brave about getting it trimmed just a little.

Virginia S

Apr 11 2022

Quinn really suits my style! I feel very confident & comfortable wearing it.

Bonnie K

Apr 08 2022

I really enjoy the videos about your products. They are entertaining and informative and you both are beautiful! Pros: I received my wig very quickly and then ordered a medium topper which also arrived quickly. I bought the Freedom in Silverstone which has brought great compliments. It matches very closely my own hair. The craftsmanship is beautiful and well made. Cons: I wish you had more choices in the petite size however as I ordered average and am struggling with keeping it secure. I also purchased the wig band in Average but I will purchase it in Petite to see if that helps. I’m also having issues with itching of my scalp. But I watched another YouTube to see what I could do about that and it suggests I get the wig cap attached to the wig band. Does that come in Petite or should I get the cap and band separately?

Donna F

Mar 25 2024

I am absolutely amazed at how realistic Godiva Secret Wigs look!! If you are thinking of buying one just do it, you will not be disappointed.

Maryellen C

Feb 12 2024

April is a fantastic individual. In a time where excellent customer service is dead and fallen by the wayside, Godivas Secret Wigs and your representative April are outstanding. Friendly, personable, caring, helpful and product knowledgeable. April was eager to assist in making a correction . Thank you for your help and enjoyable customer service experience..

DENISE B

Nov 14 2023

Candice in Chocolate Swirl has been on my radar since I first discovered Godiva's Secret Wigs. But I was being practical and knew I could not wear her as my everyday wig. So I purchased Taylor in Chocolate Swirl and hence my wig obsession started. I now own many different styles, lengths and colors, but Candice always remained on my Wish List. Well not anymore! She was on the Sale page and even though I resisted for a couple of days...I finally gave in and purchased her. I have not worn her out, but my husband loves her. Date night here we come...LOL!

...

Kathy S

Mar 03 2023

Great product and people easy to work with. Very helpful.

Laurie N

Jan 26 2023

Originally purchased the curly top, but just couldn't make it work for me, and will return. I then ordered the Bella top in sandy silver, which is a perfect match to my bio hair. Just love her! Bella Top is a perfect fit for my smaller sized head. I'm hoping to try the mono mid top soon.

Dana R

Dec 05 2022

Speedy arrival. As advertised. Perfect!

Terri B

Sep 28 2022

I have mixed feelings- I was very excited to find this company. I ordered color samples to make an informed decision on my orders & started "small" by getting a hairpiece first to pin up my hair. But when it came, it was not the same as the color sample I used -- waaaay more silver in it than my sample, so it really sticks out as "fake". I'm so disappointed with it. I really want to get more, but now don't trust the color process......

Phyllis H

Sep 03 2022

Received my curly top in mochaccino and love it. The color was actually quite close to the color of my hair, but when I saw my hairstylist this morning, I took the topper with me and now it’s a perfect match. I plan to make more purchases.

Eileen O

Aug 21 2022

I give 5 stars for the great wigs and uncomplicated service.

Gail W

Aug 08 2022

Ordered 2 color swatches. Arrived in a timely manner. Have bought wigs in the past and loved some and returned a couple. All were easy transactions and would recommend this company to other people

Julia T

Jul 16 2022

I received my 3 sample color pieces and have made my choice. It's a good price to get the right color right off the bat. Now, have made my reservation to get the new hairpiece in August. Thank you, love ya'll.

Bonnie L

Jun 27 2022

I purchased the Taylor Top in Iced Mocha-R. It is a perfect match for my hair, and I absolutely love it. In less than a minute I can leave the house with fabulous hair! My mom loved it so much she now has two Godiva Wigs and counting.

Laura L

Jun 07 2022

I called the store to ask a question prior to purchasing a wig. The sales representative that assisted me was very knowledgeable and efficient. I was very satisfied with the experience.

Judith M

Jun 03 2022

I LOVE your hair pieces. I have purchased several nobody, including two hair stylists, have recognized them as hairpieces even when I said "Do you notice anything different about my hair today?" Great mono top pieces and great customer service.

Cecelia L

May 23 2022

The topper was just what I needed, loved the color. It blended so well with my hair.

Cindy R

May 17 2022

I recently purchased my 2nd Medium Top w/ Roots - Iced Mocha. My first one I had trimmed with bangs, this 2nd one I am leaving it just as it came. Both are great! I have very fine hair and this piece gives me style and look I want.

Lani G

May 13 2022

I really like the frosted taupe color. I wanted to try Cristi but it was all white in the front and not frosted at all for most of the wig. I thought I would try Quinn, but it’s out of stock. In general I’ve had good experience.

betty a

May 08 2022

I ordered twice now trying to find the right fit and color for me and although the wigs are very nice and pretty the returns are not so customer friendly. It’s cost me around 40$ because of restocking fees return shipping costs and the refund process is slow. For these reasons I give it 2 stars. I think I will go with Amazon. At least the return process is not costly and it’s fast.

Stella F

May 06 2022

I really wanted to love the 2 toppers I purchased. I am in need of them, I am losing my hair by the droves. I couldn't wait for the day they would arrive. They arrived quickly. I then tried one on and then the other. One with bangs one without. The grey matched my natural grey perfectly. So what can be wrong? Sadly, the quality of the "top" of the toppers. They look very messy and have small hairs standing up straight they don't go with the shiny natural looking bottom. The actual hair looks beautiful, then you look at the top and it looks anything but natural. I am extremely disappointed. As I said I need these toppers they look fantastic in your video's and I was hoping it would be the same on me.

Ann J

Apr 26 2022

What a great company! I received my wig very quickly- only five days - and I live in England! However, it didn’t suit me so I sent it back and ordered another one, which came even faster! I asked for a refund on the first one which I have already received. What an efficient company, not only am I confident about my new wig, but I am also confident about ordering from the USA . A really lovely company to buy from with great ethics. Thank you Rochelle and Danielle! Ann in England. Thanks

marlene H

Apr 23 2022

Enjoy the videos th Enjoy the videos. They give me confidence to place an order. Good communication and fast service.

Martha M

Apr 19 2022

The color was good. I liked the amount of hair. The problem was with the cap. It seemed to be too long for my head, so it stuck up in the back which kept the hair from laying flat.

Sheila R

Apr 15 2022

Love the hair piece that I bought. I couldn't believe it came in less than a week. My daughter loved mine so much that she ordered one as well and loves hers also.

Maggie H

Apr 10 2022

This was my first wig and don't understand many women's how can wear all day. I put it on this morning and now 3:00 PM and under the wig my head wet. The other problem: don't want stay on my head, I tried everything, a tape melt down, pins not because I have a very-very sort hair now, after COVID hair loss, so nothing can hold this wig.I ordered Wig Grip Band, not stay. I ordered not from your shop double sided tape not stay when getting hot. I ordered a glue and remover but I'm afraid use it because I don't want a wig stay on my head one week or more and.I don't have a experience how use every day. This wig wonderful, not heavy and looks like is mine. My friends don't know I have a wig. I'm your good customer because I ordered same wig then before from your shop (I have now 2 wigs)and shampoo, conditioner, hair spray.Wig Grip Band..... I don't know what to do because coming a summer and how can I wear this beautiful wig. Your asking my experience so this is..

Sharon A

Apr 08 2022

I’m returning the piece I bought. It’s way too poufy(?). I part my hair on the left and I was fighting with the piece and it won. I will order another one because I love your pieces but definitely not this one. It looked fake on me while my other looks incredibly natural. I’ll reorder!

Phyllis S

Mar 19 2024

I ordered my first Godiva’s Secret Wig when they had the pre order for Freedom in rooted colors. I got Freedon in MoonlightR. I love it!!! I love the shake and go style and the roots. I had been looking at Freedom for a long time, so when they came out with rooted colors I decided to order her. I have ordered 2 more since then. The orders were prompt and the quality is very good!! I only have one complaint, I thought I was signed up for the Birthday thing where you get a percentage off on your Birthday. I just had my 70th Birthday on March 13th and I didn’t get an email about the percentage off for my Birthday. Other than that I am very very pleased. I have been wearing wigs for 12 years now and I love Freedom better than any other wig I have had!!! Thank you!!!

Myriam H

Jan 22 2024

Just received my “Diana” LF in cappuccino. have not worn long hair since I was in High School. I LOVE IT!! I am 60 and was concerned about wearing long hair but I missed it…SO I TOOK A CHANCE!!!!

Vicki Fowler

Nov 07 2023

Ordered gray swatches which was fine but they couldn't even spell my name correctly on the package. I gave them my correct name spelling, but the envelope was hand written and they got it wrong.

Janie M

Feb 23 2023

It was a pleasant experience using the website.

Marion H

Jan 23 2023

The customer service team l

Patricia G

Dec 04 2022

I have a couple of wigs now.I always get compliments on my hair. It looks very much like my own color. Just ordered a ponytail. I have not really tried it yet, but I’ll work at it to see how I can incorporate it to make a different style. Enjoy the videos and a different style of wigs.thanks for your advice.

Jo B

Sep 10 2022

I am so very pleased with my Christi wig. I was a little nervous about Picking out a color and online instead of in person. The color is absolutely perfect. Thrilled that I got it for 50% off.

Judy B

Sep 03 2022

[Color: Creamy Toast] Absolutely love Abigail! Arrived in record time to Canada, ordered Monday, received Friday. Such a nice surprise! I can definitely see getting another colour as Abigail is so comfortable & fun to wear. Always look forward to your Monday videos, thank you for doing such a great job!

...

Linda M

Aug 20 2022

The website needs an overhaul. The swatches of colors are not even close to the actual color of the item. I was so disappointed in the ponytail clip on they I recently purchases, but unfortunately it was a final sale. Oh well Halloween is coming maybe I can use it for yard decorations. The website needs to be reorganized by hair piece, then colors that it comes in, then styles, cuts lengths and head size. All of which should be cross referenced. You only carry about 4 large sizes. That is why I thought I would try hair pieces. The ponytail that I did buy looked like a dark reddish brown, but in fact it was almost blonde. I feel like I’ve been duped. Buyer beware!

Loretta K

Aug 01 2022

The Curly top marble brown topper feels soft and light. The colour is great as well. It’s just a bit too pricy for a tiny piece like that. In all I paid $60.89CAD & $49.75 DHL Express Shipping plus Duty Free taxes at border $25.34CAD. Not worth it at all. I should have checked every before buying. Disappointed but thanks anyway!anyway.

Peter D

Jul 16 2022

5 stars. I am not sure why Pete's name is on the order. I am Fran, his wife and I am the one buying the wigs. Love them and the topper too.. Maybe I used his credit card once. I originally came to the store for the first one and I had misplaced it and reordered it. LOVE the wigs

Vicky A

Jun 27 2022

Sooooo love it!

Kim M

Jun 06 2022

Shipping was fast and the wigs I purchased arrived as described. The videos for each helped me make decisions about which might be best to buy, which is a hard thing when you can’t try them on. I wish The color I liked was available in more styles, but I’m having fun experimenting with new styles. I do wish there were more wavy styles available — not so much curly and not so much straight. Most of us have some wave to our hair and it looks more natural, I think. I also wish more styles were available in transitional grey colors, like the Sandy Silver. Brown straight to silver or grey or white is kind of hard for me, personally.

Carol W

May 27 2022

I was born with fine, straight, mousey ash blond/ brown hair and multiple cowlicks. Over the years I’ve spent thousands and thousands of dollars on perms, foils, treatments, and every kind of cut. And as I aged, it only got worse. I found you on YOU TUBE a couple pf months ago. I watched every video and read countless reviews. Dani and Ro, you two are really marvelous! Finally I ordered a topper, which I returned because it was too dark. Wanting to see a color sample, I contacted my local Godiva’s Secret rep, Margaret Webb , who very kindly came to my home with samples that I tried on. I bought a wig from her and ordered my new topper that day. Medium top in Harvest Gold. It arrived a few days later, just in time for my wedding! Let me tell you, I have never felt so beautiful and glamorous! I will never go out in public again without my “ doll hair” THANK YOU!!!! Carol White

Edith P

May 22 2022

I love the topper. The only negative about it is that it is top shiny.

Sheena D

May 14 2022

At first I got the wrong piece sent to me, but when I reached out a lady named Shannon got right on it and sent the correct piece out and it came pretty quickly. Thank you Shannon for the great customer service!

Judith M

May 13 2022

Beautiful long mono top however need it in sandy silver so had to return. Bad color attempt on my part, but it was lovely!

Deborah T

May 08 2022

Love the topper, so light don't really notice on my head. Head...love it..

Judy C

Apr 30 2022

I’ve had no problem chatting with your staff .. They are wonderful as always. I’m new trying hair pieces and did not get the one that looked right on me. I color my hair dark .. I took the hair piece into Sally’s store to match up hair color. It was dark cappuccino.. I’ve used dark brown. Even different shades it will blend ok. I gave thinning on top so the hair piece was too flat and boxed looking. Maybe I should have teased it but it was suppose to be Machine teased. Machine teased wigs is what I wear. My hair is shoulder length and I’m letting my real hair grow longer. My husband loved my long hair. To have long hair again I will need hair pieces to give it some fullness & hide the thinning I have. Thank goodness my hair stopped falling out .. I’m shedding very little now. Just new to hair pieces .. I have never needed to return anything until this last purchase I made. I’ve watched many video’s and I’m excited to have something. I’m hot in the spring and summer and need hair pieces because it’s cooler, lighter, and the right hair piece will be fun .. Just need some help in getting the right pieces .. Thank you kindly, ~ Judy Church ~

Cheryl K

Apr 24 2022

This is a damaged piece.

Ellen N

Apr 22 2022

Love ❤️ thank w

LAURALEE Y

Apr 18 2022

Thank you ladies for posting videos on your hair toppers. It gave me the confidence to purchase one and I absolutely love it! I will definitely be ordering another!

Louise V

Apr 14 2022

This is the second wig. Both the same. I am so happy to find a Large wig. Every time I use it is just like new. Very very happy with it.

Jean S

Apr 09 2022

The synthetic hair in your piece makes me long for the real deal, human hair !

Venius P

Apr 08 2022

Wonderful

Juanita F

Mar 15 2024

Very satisfied with purchase as always!! 😃. Have been purchasing wigs for years from Godiva and have never been disappointed!!! Great job girls!!! Keep it up!! Juanita

lori

Dec 11 2023

Terrible product - synthetic shine — terrible customer service - $18 “restocking fee” - 2 weeks to get the rest. Sarcasm in email. Very unprofessional. Don’t waste your money.

Yolanda S

Mar 24 2023

love your products and your videos. they are so informative.

Lois N

Feb 20 2023

I have never left a review on my Sasha wig. I just this past week got the nerve to wear it to work and I was feeling good in it, it’s very comfortable. Everyone at work loves it. Somebody sent my picture to her mom to buy one. I’m ordering another one in marble brown. I don’t know how to leave a photo on here but would love to send you one!

...

Julie A

Dec 30 2022

So far I have just ordered three color samples and the wig I would like to buy is out of stock. I need a large. I also would like to be able to get a sample of "Moonlight" to make a decision about a wig that is available. In the meantime. I'm learning a lot about wigs, styling options, wig care, etc. while watching your many videos. I had been coloring my hair for forty years and was using wigs for a quick solution when I didn't want to work with it. When I retired two years ago I decided to find out if there was any potential in those gray roots I kept hiding and learned that I had a lovely silvery gray. Now it's thinning and I'm looking at your gray and silver wigs with interest.

Hart N

Oct 27 2022

Perfect color.

Mary D

Sep 07 2022

My experiences with Godiva's Secret Wigs have all been great.

Susan W

Sep 02 2022

Godiva wigs are amazing!! This is THE only company I will purchase a wig. My last order ( two wigs ) was absolutely perfect!! These wigs are so natural and easy to wear. I get compliments (your hair is beautiful!) and not one time did anyone ask if I was wearing a wig!! Right now I own 4 Godiva wigs…..I am a lifetime customer!!!!!

Kay P

Aug 19 2022

I love my Carley wig. So easy to wear.

Laura B

Jul 28 2022

They are very caring,trust,and loyal . Would order again they have brought back my life to go outside again. My hair was thinning after having covid didn’t know what to do. I went to doctors they have no idea I searched the internet and found Godiva’s secret what a blessing it came up. I have helped others now on where to purchase wigs. Thanks so much for being there for us what a gift both of you and your staff are.

Glenda A

Jul 15 2022

I have purchased two wigs, a color sample ring and shampoo and conditioner so far. I also referred a friend who purchased a wig who just started chemotherapy. I’m happy with the products and fast shipping. By the way, the video’s are great!

Robin P

Jun 23 2022

The color was not even close to the color ordered and you can really tell this is synthetic!

Deanne K

Jun 03 2022

Your no hassle return service has allowed me to try several styles/colors until I ended up with a mono topper that initially I never considered, but perfect in the hot, humid climate. My only wish is that they came in more colors. Your videos/client photos are extremely helpful. I’m now waiting for my Alana topper!

Wendy R

May 27 2022

So far, I have bought 3 different pieces. Yes, I like them all. However, if you buy different pieces, and expect the same color, you may be disappointed. For example, I order in Marble brown. My first piece was exact to the photo online, My second piece arrived in a very dark color, and the last piece came and was very light, if you have a small head like me, there is very limited pieces, so buy the average and take it in, wear a wrap under it to hold it in place, it sew clips in it.

Lisa D

May 22 2022

Your wigs are absolutely beautiful. I have 3 freedom and 1 Nina, and 1 Taylor topper. They make me feel good about myself , gives me confidence. Everyone thinks it's my real hair. Thank you for making a wonderful product.

MaryAnn c

May 14 2022

I love Godiva Secret Wig's. I am now the proud owner of eight of them. Each and every one take on their own personality. I often chose them based on what I am wearing. I have gotten more complements from them. I have several friends that I have invited over to try them on --- they are so excited and tell me that they are going to go on line and see what else they have missed. I really believe that they sell themselves -- the constant comment that I get is that they are so-o-o lightweight and easy to make look good, by just running hands thru them and they fall into place. For years I have spent a fortune going to the hairdresser - My husband thinks I look better now, more than ever. Thank you for your video's on line --- I am a committed Client !! MaryAnn Cross

Mary H

May 13 2022

Having experienced temporary hair thinning due to Covid, I Ordered the long top in golden blond and it matches my hair color perfectly and looks so natural no one is the wiser. Thank you, thank you, thank you for making my hair look thick again.

Shirley K

May 06 2022

Love my wig and daughter think it make me look young.

Andrea F

Apr 30 2022

I am amazed at how quickly you are able to ship the wigs. They arrive within two days of putting in the order! I had to return one wig, which you accepted, and then I was able to purchase another wig, with which I am very pleased! I've had many compliments on the color and how natural it looks on me. I was even able to do many exercises that required my head being down for periods of time, and my wig stayed in place: YEY!!

Jane L

Apr 24 2022

Patient seller.

Donna L

Apr 21 2022

Love this wig

Marcy L

Apr 18 2022

Great customer service! Especially if you are shopping online and trying to figure out which wig and which color to choose. Returns are easy!

Laura E

Apr 12 2022

Love my topper. I get so many compliments on my hair.

Olga R

Apr 09 2022

Great products. I wish there was a brick and mortar store in Chicago. I’d probably be there every week!

Susan R

Apr 07 2022

Wished they had the mono long in a lighter color than creamy toffee.