A wide range of products are available at reasonable prices and delivery is relatively quick.
Fast service. 不過為環保原因，能否考慮不另為每盒砂再包綠色的保護膠紙。Thanks.
very friendly customer service
would be better if you can deliver more quickly to be more competitive.
well packed and fast shipping , thank you .
All good & efficient
Quick response and delivery!
quick response to my inqury, received a mail delivery notification, online order system user friendly, it would be better to pay with FPS "faster payment system" instead of credit card...
Super fast delivery service ! Delivery staff was super polite ! My dog enjoys his food -Royal Canin& Fish4Fogs !
Should continue to buy in epet !
Super quick delivery, great range of products, all reasonably priced.
Very fast delivery! Like it! Cheap products!
I had been looking for a specific brand of dry food for my cats (sensitive stomach) and couldn’t find it until I ran across epet.hk which It is the only store that have it (brabanconne). This online store offers a great variety of pet products at competitive prices, and the delivery was super fast.
My fur paw absolutely love the lamb puff actually he’s favourite 🐕🐕🐕🐕happy treat happy dog
Fast shipment, nice little gifts.
Quick in response and delivery👍🏻👍🏻
Easy to buy, but the delivery tracking is not clear and detailed enough
do the best to meet my rush delivery requested.
Fast delivery. Easy to use and find products for my dog
Very fast and the product is correct. Thanks for many pet snacks bonus
User-friendly ordering platform and excellent customer service.
Very user friendly website and efficient service
Product was fine, but delivery could be a bit speedier. Didn’t receive it until night of the 5th business day. I liked having customer support via WhatsApp though, very convenient.
Nothing need to add
Fast delivery and good prices
Fast delivery, very nice
Very friendly and helpful, will be back
Good price, fast delivery and communication Thanks
Always happy with epet.
Very good price and fast delivery 👍🏻👍🏻👍🏻
Efficient and Good value.
Always love to purchase from epet... fast delivery, reliable & efficient. Excellent customer service
Easy and Fast.
Always happy with the quality of service, the timeliness of delivery, and the packaging of the delivery. I've become a loyal customer!
Good service n fast delivery
Fast response CS with efficient delivery
Ordered once. Everything came quickly. Not the cheapest, but seems reliable.
Reasonable price. Speedy delivery.
Delivery is very fast
I’ve ordered twice from epets and I like their service. Very prompt and my second order included many samples. However, I think they overwrap my orders. It would be good to see less plastic and less tape.
Quick delivery and friendly staff. Great experience!
A little mix up with delivery but was easily solved with great communication from the ePet sales team. Products delivered quickly, especially as I live on Lantau, and exactly as described. Will definitely buy again.
Highly recommend. Very good service!
Excellent personal customer service - phoned to check my delivery address - very fast and efficient - thank you
Best online pet store!
Good selection and fast delivery
Super fast delivery. Good choice of product and found what I needed although there could be more choices.
Very fast delivery
great service， very fast
Great service and value!
Wonderful shopping experience.
Very efficient and good price
Not only the selection of food is excellent, it is so convenient to order from your website and get the order in a very short time. Thank you for making feeding our kitty such an effortless process!
Good service and fast delivery!
Excellent , highly recommend
Fast delivery, exactly what I ordered. The only thing I would comment on is that I got a free dental chew with the purchase of my Pro plan puppy dog food, however, that dental chew is for adult dogs only and expires in September 2021, which my puppy will not be old enough by then still. So I can only donate it. It would be nice if you can give some complimentary puppy food or toy to go with the puppy dog food. Thanks
efficient with crews
same as the preivous one, I'm not giong to retype
服務能夠照顧買家需要，例如購買大量貓罐時可以改為多種味，價錢合理，選擇多，送貨快，特別要讚👍👍👍各位工作人員耐心解答我的無知問題，很好的同理心。 唯一的不滿是你們價值80元小日曆，宣傳沒有寫清楚呎吋，應該要有A3 size 才合理，真的非常失望。