It was a good experience at ePet. Goods are as described and were delivered on time.

多謝!工作人員詳細描述各品牌的差異

Delivery is a little slow. Customer service is good.

Fast delivery

Excellent and prompt service!

pet milk zeal is very good !

It is surprised that I can purchase even in the mid-night as I just found there is not much cat food in the tank. I just get the product within TWO days. The speedy delivery was much appreciated.

Very good experience

Longer expiry date will be better. Delivery before 730pm will be better.

ePet 很細心，送凍肉時有保鮮袋，凍肉送到屋企時，仍然在最好狀態，冇溶哂D冰水令肉質變壞

Nice product.

1. Brilliant CS. Very responsive and helpful 2. Delivery was smooth and quick even to lantau 3. Price is generally ok. Improvement - had a minor payment problem with credit card due system prob

Fast delivery n good service.

Very disappointed with the lack of response after sending two emails and a WhatsApp msg. Also don’t understand why there is a delivery charge if gift cards are being emailed. Im a regular customer and that is my first such a negative experience.

I have a very sick Havanese terrier and am trying to tempt her with different (low fat) foods; so far she won’t eat anything much, but everything I was trying to find was available at ePet, and the service was absolutely wonderful; I hope I shall be using you again, and shall certainly recommend you to friends.

Quick delivery

Great site. They deliver in a timely manner and have a lot of product to choose from even environmentally friendly dog training pads.

Super convinient. All the things I could not find on hk mall or amazon. Two days to deliver. Great prices. Thank you. My cat also says thank you.

I wait for 4 days still have no one to response my complaints regarding the missing nails of the dog cage and need to exchange to M size. What should i do? The dog cage is totally no use. I wasted $1260😭

快靚正

This is my first purchase at ePet. Very impressive phone service. A very cheerful and polite young man delivered the 36 inch dog kennel to me only two days after I made my purchase. Super efficient indeed.

Reasonable price and quick delivery.

So far the experience of service and the quality of product also good .

Great product and service

fast and efficient.

Fast delivery. However, the kennel I received is cracked. ePet provided me the follow-up solution finally. Thank you.

價錢和服務都很滿意。

Super fast delivery. Great job!

Fast, efficient and hassle free. Never got an order wrong.

User friendly online shopping platform with lots of different pet products.

All good! Fast delivery!

Good service 👍

excellent! very efficient, ordered today and delivered the next day

購物過程簡單，送貨快

Great

first time ordering from epet. overall experience was good. responsive via whatsapp and telephone.

Good service

Easy to navigate the website, quick acknowledgment of order and timely delivery

Apart from the technical issue encountered during checkout, everything was great. The customer service was great too :)

方便快捷👍

運送時間不夠彈性，因工作關係要下班7:00後才可送貨，亦因住址沒有管理處不能代收，你們應該可以安排一下運送員晚上派送服務會比較好

quick response, good service

狗糧是將要過期的！

送貓咪試食裝。貓咪都喜歡吃

Fast shipping, product resonable price

Fast and on time delivery

good

Smooth and pleasant transaction. Will definitely repurchase

Quick&Personal; even left a little gift 😻

我買了三包天然玉米豆腐貓砂 - 綠茶味 ，但送來後發現已過期三個多月（有效日期 2021/05/30）。我覺得這樣安排是不對的，請你們留意下。

Efficient

Efficient and responsive

Very pleased with your service!

Order is proceeded fast as usual ; ) Products condition are good

I have been ordering from ePet for a while now. However, in the last order, the delivery was sent to the wrong building block ( Caroline Garden instead of Caroline Height). It was very impressive that I called the delivery guy to check why my order wasn't at our door step / or with our guards and within the same evening- he came back and delivered it to the right address. Thank you for going the extra mile!

Great , easy to use website and fast delivery

Every steps before delivery is clear and easy to track.

多次購買，不錯不錯

貨品出貨好快，店員有禮，值得推介👍👍👍

Good

So far so good . Fast delivery.

送貨快！

quick delivery. Excellent communication

A good experience from start to finish.

Great company though I do experience issues with the website esp page loading etc. Staff is always fantastic and they always give me great help in no time.

Very helpful! I had difficulty receiving packages during the day so I asked them to call me an hour beforehand, and since then it’s been much easier.

Great selection and good service . I have been using Epet for 10 years plus. Highly recommend!

下單方便，送貨快捷

delivery, goods quality is good.

很好 安排好 送貨快

送貨快，有禮貌，貨品包裝整齊

下單後貨品很快送到家，非常方便，包裝亦很好。電話查詢時，工作人員亦態度很好👍🏼

快靚正，兩日就收到貨品，而且很新鮮，有機會再幫襯謝謝。

Repeated order, great service

店員好熱心幫忙挑選適合的商品，回覆十分迅速，商品發現有問題都好快幫忙處理並退款。

Swift delivery

Easy to make purchase online and customer service is excellent

great service

It’s good service experience !

i love the new le creuset water bowl! It even came with the original packaging.

Always prompt and correct delivery. Thank you!

Recommended to friends already

原先話星期六即日送，結果星期一先到仲要十一點幾，夜晚十點半先打比我，請請多d司機送貨或訂好能夠做到真正送貨既日子，亂應承反而令客失望

Perfect

very good

Great!

WhatsApp 回覆快， 工作人員親切細心解答疑問 服務態度度佳

fast delivery. easy to use web site

Efficient service

Fast service

Easy to place order, quick delivery

Thanks for the samples as requested. It helps to find the right foods for my cats.

Good product & fast delivery 👍🏼

First time using this company. Work great and we’ll definitely use them again.

Standard services

Good service!

Good

送貨快速,員工有礼

價格和速遞時間，都尚滿意。

Good experience, easy to use convinient and good delivery service