Fast response CS with efficient delivery
Ordered once. Everything came quickly. Not the cheapest, but seems reliable.
Reasonable price. Speedy delivery.
Delivery is very fast
I’ve ordered twice from epets and I like their service. Very prompt and my second order included many samples. However, I think they overwrap my orders. It would be good to see less plastic and less tape.
Quick delivery and friendly staff. Great experience!
A little mix up with delivery but was easily solved with great communication from the ePet sales team. Products delivered quickly, especially as I live on Lantau, and exactly as described. Will definitely buy again.
Highly recommend. Very good service!
Prompt delivery and excellent range of pet products!
Very responsive and polite services. Great one-stop online shopping experience, and provide great convenience for pet owner
Good prices with fast delivery
Very good service and fair price! Fast delivery. Free samples of other products! Love it.
Great turnaround on delivery.
very satisfactory, thank you
Easy to use website and great prices! Best price for Greenies in HK. I love all the promotions and free gifts with purchases.
Great service and value!
Wonderful shopping experience.
Very efficient and good price
Not only the selection of food is excellent, it is so convenient to order from your website and get the order in a very short time. Thank you for making feeding our kitty such an effortless process!
Good service and fast delivery!
Excellent , highly recommend
Fast delivery, exactly what I ordered. The only thing I would comment on is that I got a free dental chew with the purchase of my Pro plan puppy dog food, however, that dental chew is for adult dogs only and expires in September 2021, which my puppy will not be old enough by then still. So I can only donate it. It would be nice if you can give some complimentary puppy food or toy to go with the puppy dog food. Thanks
efficient with crews
same as the preivous one, I'm not giong to retype
服務能夠照顧買家需要，例如購買大量貓罐時可以改為多種味，價錢合理，選擇多，送貨快，特別要讚👍👍👍各位工作人員耐心解答我的無知問題，很好的同理心。 唯一的不滿是你們價值80元小日曆，宣傳沒有寫清楚呎吋，應該要有A3 size 才合理，真的非常失望。
quick reply, fast delivery, super convenience.
very good responses from sales. quick delivery. very good service. Pricing is slightly higher than some other online pet stores ?
Fast response and delivery! Superb
Good price, excellent delivery service.
Great prices and speedy delivery. Recommend!
Good packing and delivery so quickly. Good services.
would be better if you can deliver more quickly to be more competitive.
well packed and fast shipping , thank you .
All good & efficient
Quick response and delivery!
quick response to my inqury, received a mail delivery notification, online order system user friendly, it would be better to pay with FPS "faster payment system" instead of credit card...
Super fast delivery service ! Delivery staff was super polite ! My dog enjoys his food -Royal Canin& Fish4Fogs !
Should continue to buy in epet !
Super quick delivery, great range of products, all reasonably priced.
Very fast delivery! Like it! Cheap products!
Great Variety and Service ~
Nice gift for puppy
This is now our third order with ePet, they have consistently provided a timely delivery. Because we have four cats, we prefer to order our food to cover the entire month so that we are reducing the amount of fuel and packaging consumed to deliver/multiple trips to the supermarket. At the end of the day, we have been able to give our cats better quality food for roughly the same cost as if we were still buying poor food from the supermarket. Their energy levels have improved as a result of high-quality food. The freebies are a bonus, as well as the bundle deals for the dented cans and expiring food (again, four cats - so the cost does add up quickly). This is great as it reduces the food that may otherwise go to waste & the most cost-effective way to try out new foods for your pet that you're unsure about and would otherwise hesitate to purchase at the RRP.
Price is fair, great delivery and lots of gifts
Quick delivery, great deals, free samples. Would definitely order from here again!
Quick delivery and nice service
Very user friendly website and efficient service
Product was fine, but delivery could be a bit speedier. Didn’t receive it until night of the 5th business day. I liked having customer support via WhatsApp though, very convenient.
Nothing need to add
Fast delivery and good prices
Fast delivery, very nice
Very friendly and helpful, will be back
Good price, fast delivery and communication Thanks
Always happy with epet.
Very good price and fast delivery 👍🏻👍🏻👍🏻
Fast delivery and excellent customer service
Good price and i was entitled for free gift! It was a nice shopping experience. Though it would be great if the delivery can cut down to 2 days for free instead of 4 now.
The interface is user friendly and the price is reasonable. Happy to shop at ePet.
Prompt and timely delivery 😊👍
Not enough reviews for product. Just trying new brand of food for my pet. Delivery time is good. Thanks