The rings (3) I ordered where all customized and were made exactly as I ordered them at a very reasonable price. When I call there is always a human being that answers the phone, and they respond to emails quickly. Unfortunately, I have to call or email frequently as they do not do a very good job keeping the customer informed of the progress of the order. It can be very frustrating and time consuming (and long distance calls from Canada to California can be expensive1). This is why I gave 4 stars, and not 5
Great price but you get what you pay for. I was not expecting a follow up call but I got one anyway-loved it! It did take longer to process than I expected.
It is a really good product that I bought
My boyfriend was very happy with his gift
I bought the ring and immediately took it to a local jeweler for inspection. One of the stones free-spun in the setting. I'm happy with that product and I expected issues with setting due to price. You get what you pay for, and I went this route because I had a local jeweler who could address the minor issues. Overall, I'm happy and satisfied with purchase and would recommend others for repeat business.
Costumer service was great, the company got in contact with me right away and explained the procedure and answered my questions in a polite manner.
I bought two rings for our 10th Wedding Anniversary. The black Tungsten men's band and a woman's black diamond band. Both are gorgeous. I got the black men's ring engraved. The women's ring was smaller than I thought visually. It wasn't as black as I'd like more like a slate grey. It was custome made because of the smaller size so it took a little longer.
GREAT SERVICE , SHIPMENT ARRIVED ON TIME , VERY BEAUTIFUL RING , WOULD RECOMMEND THIS COMPANY AND WILL PURCHASE AGAIN IN THE FUTURE !! THANKS , TIM
My earrings are nice real nice, what I expected for the price I paid, I like them a lot. Thank you dazzling rock, and look forward to making my next purchase from your company.
Great service and great price on the desired ring. Time will tell the quality, but looks fantastic thus far!!
I came across Dazzling Rock by chance when searching for diamond halo jacket for my diamond studs. Their selection and description online was great compared to the other sites I visited. what impressed me the most was the customer service I received when I opted for a custom order. They were fast, responsible, professional and friendly. Most jewelry stores online don't offer custom made jackets, so I'm very happy I found Dazzling Rock. I am pleased with my custom jackets; they fit my diamond studs perfectly and they look absolutely stunning. I'm one happy woman!
My ring is gorgeous & wonderfully compliments the Sapphire engagement ring we had already purchased elsewhere.
I had my emgagement ring custom made. Whem we started looking for a wedding band to compliment it the challenge began. I actually ordered and returned rings from zales and Jared. One less expensive and one more expensive. I found my ring fron Dazzling rock on Amazon and sent them a message to have it customized. The add on fee was minimal and Christian was great to work with. I absolutely love my ring! I was still hesitant and unsure if this was legit since the similar ring at Kay was more than double the price. I did bring my dazzling rock band to my jeweler and they confirmed it is real and no inclusion in the stones. Score me!
I will recommend the company to others. Very helpful on the chat and on phone calls. Timely delivery. Ring is beautiful!
Thr ring was just the right match with a great price. The process was smooth and will definitely buy from them again. Thanks
Rings was ordered and delivered to SA very fast and it was exactly as it was described :)
Rings are beautiful, just not the color and style/shape as pictured, they are lighter in color in person, more rounded in person , but it does look good w my ring so I am going to keep them....
My ring is stunningly beautiful! They custom made two bands for my wedding ring and when I opened the box, it took my breath away! The work is exquisite and the craftsmanship is superb! Communication with Dazzling Rock was easy! A great company to work with! Thanks Dazzling Rock for my stunning ring!
So my 7 and 8 year old sons got their ear pierced a little while ago. My youngest came to me and asked for a diamond earring like his dad's. Before I spend real money on their earring, I wanted to get a little something to see how they will do with it. This is really small but for the inexpensive price, I have no complaints.
I purchased a set of diamond earrings for my daughter who has small ears, and she appreciates small earrings. The diamond earrings purchased were essentially huggies with .5 diamond content. I was very happy with the quality of the diamonds--they are very dazzling and have lovely color and sparkle. The price was amazingly low for the value received Ordering and shipment were also excellent. I had to sign for the merchandise which was good to assure safety.
You have a date and just as stated. Thank you
The ring is very pretty and the stones are very nice. I enjoyed working with customer service to customize my ring with a larger center stone. I wish I would have known how light weight the gold is as it can't support the stone and constantly twists. Don't think I will purchase again and will have the stones reset in the future. The 4 stars is for the quality and sparkle of the stones more gold would have given it a 5 star rating.
I receive my ring and I was floored at how beautiful it is. The craftsmanship and quality is execellent! I was so excited about showing it off at work the next day. I love starring at it. The color of the center stone is perfect and the enhancement of white diamonds is great! I am a Dazzling Rock customer for life! Thank you!
Excelent service and product
We purchased my wedding ring through here, we had it engraved. It came on time, it was what we ordered. I liked it so much we decided to add an additional band. I emailed the service department and they helped me to get what I wanted
In love with my ring, came in reasonable time. Only wish could engrave in more letters.
This is the first time I have been disappointed in the product . Everything else I have purchased has been outstanding but this is mediocre.
I bought a men's cobalt ring high polish. In the picture it's much lighter than the actual ring. Still nice weight and it does shine very nice. My only qualm with the ring is that it looks like it has a black undertone and like I said it looks kind of dark. I bought a 0.45 CT tw pave diamond in 14k white gold ring. The ring shines and because it's pave it doesnt really matter but the diamonds really are cloudy. From a far you can't tell but up close its noticeable. Overall though I'm not rich and I wasnt looking for flawless diamonds. This was a way for my woman to have a rock on her hand and if you guys are on a tight budget like me this company is your way to own some diamonds. again they work for me and I would reccomend them to anyone. This ring that would have cost me at least 1000 bucks coat me about 400. Overall I'm very satisfied and guess what so
It took them a bit longer than I would have expected for a pretty basic customization, but it shipped out 2 days before they said it would so it was clearly stated. They have a lot of fees, especially if you return the ring, but overall the quality for the price is unbeatable. The MSRP they list is a bit exaggerated, but it cost more than double for something comparable on Amazon and triple in a jewelry store.
Found a ring at a reasonable price. I bought it. Asked her and she said yes! She loves it!!
This ring far exceeds what i expected.
I like the customer service and support to their products
The customer service was amazing, prompt delivery and love the ring set I bought. The ring is everything it was described to be and superb Craftmanship without a doubt. Thank you Dazzling Rock!!
Ordering was easy and delivery quick. Products were exactly as described and at a significant reduced price to the high street. Would use again in a heartbeat.
My band fit perfectly! I bought my wedding ring on here a few years ago unfortunately my dimond did crack and I have to replace it, but the look of the jewelry is amazing
I purchased a promise ring, purchasing was quick and easy. The only thing is it took 3 weeks to complete my order. But once shipped I received it the following day. My girlfriend was happy with it. I would have given 5 stars if it didn't take 3 weeks to ship. Overall good service.
Excellent end result. Communication was easy and in a timely manner. The end product was amazing, it looked even better then on the pictures. I definitely will be placing more orders with them in the future...
I had some trouble with paying on their website, but they contacted me and got it all sorted out, would definitely suggest them to my friends!!
The website was easy to use and my ring was very accurately represented the in photographs available. The quality of my new ring exceeded my expectations. I would definitely use Dazzling Rock in the future!
It is just as the picture show, plus more! It is perfect with my black diamond engagement band the my husband gave me! Love it!!
Customer Service at Dazzling is impeccable. Timely responses to queries.
They did a very job sending the ring on time. But, The way the stone shines on the web is not the way it looks in hands.
Although the product I ordered was actually out of stock when I place my order, customer service contacted my via phone and email and let me know about the delay. They were acurate with the timeline and expedited shipping once they made more of the product I ordered. When it arrived it was worth the wait and looks beautiful!
Happy with the order and happy with customer service once I was able to speak to someone live. For a few days I left voicemails asking for a return call to inquire why I never received tracking info. on the shipment of my order. The scheduled delivery date didn't happen when it was supposed to and when I finally got someone live they immediately got it shipped and shipped it priority to receive it sooner. I was upset at first but they took care of me and made up for the communication issue on when my order was supposed to be shipped
I can not say enough good things about Dazzling Rock, they did a custom design wedding band to match an engagement ring & it turned out BEAUTIFUL! Customer Service is amazing, Christian is spectacular & was always quick to answer any email I sent & was always polite & super nice. I can't wait to have them create more custom designs for me! Trust them 100%%%
I shopped online and in stores and found the exact ring for less than half the price. But from here!!!!!
The ring we ordered is stunning!! It was shipped on time and we received it in a timely manner. Great price and beautiful stones. I would recommend this company to everyone!
what are the ring for my fiance. Got it 3 weeks later. propose same day. Thank you amazing people on helpping me asks the question!!!
The order process was very easy. Customization was very reasonably priced. With my order being higher priced, they upgraded my shipping and I had it before noon the next day! Will definitely consider them for future jewelry purchases.
I was very happy with the ring I recieved. The girlfriend loved it nd so clean
We recently ordered a ring for my wifes borthday, the band arrived very quickly as we are living in Australia and the ring was shipped from the US. Literally took 1 week, usually we wait up to 3 weeks for international deliveries. My wife loved the ring, it was exactly as it appeared on the website and it now sits next to my wifes wedding ring, which was also purchased from dazzling rocks 3 years ago. Thanks guys!!
Ordering was easy and the ring came before it was even supposed to ship! I will definetly be ordering more through them!
Excellent product and delivered on time.
We ordered two rings for our wedding, so my wife could try them on and see how it looked on her hand. She loved them both but decided to only keep one of them. We were able to send the other back without issue and received the full refund in just a few days.
Great prices for amazing jewelry. They were able to custom make exactly what I wanted for my engagement ring and it was even more beautiful than we expected! We ended up getting our wedding bands as well and, once again, they were even better than expected! That never happens with anything online- especially with jewelry. I had low expectations because the prices were so low but they really ended up delivering. Can't imagine why I would buy a piece of jewelry anywhere else.
Great company... Ordered an engagement ring, and wedding band. Very surprised about the value received. You never know what you're actually looking at online, and to be pleasantly surprised not once but twice, makes it a phenomenal experience. Highly recommend this company and will use again!
Great selection for gift giving. Best customer service in the internet jewelry business. When my friend lost one ear ring she was very disappointed, but Dazzling Rock established special order number to make a replacement. The effort placed for the replacement ear ring made my friends day.
I have always loved the experience with Dazzlingrock. This is the 3rd or 4th time I have done business with Dazzlingrock and they have not failed to deliver. Their customer service is ever willing to answer your questions and make adjustments to suit your needs. Dazzlingrock rocks indeed. Thanks
My ring is gorgeous and high quality. I have a friend who is a gemologist and she told me I got a fabulous ring. I'm very happy. I also took the advantage of the appraisal. I wouldn't hesitate to purchase from Dazzling Rock again.
I bought hoop earrings with diamonds - that is super cute and good quality!
I really like Dazzling rock. This is my third purchase from them, and everything has been just fine. My last purchase, a ring I had chosen to represent my 15th wedding anniversary, is beautiful. My only issue is that it seems a bit small on my hand (to me). My husband and best friend think it's just gorgeous, and I'll admit, it has grown on me somewhat, but, I wanted to LOVE IT out of the box, and I just did not. It was custom sized, so, therefore, not returnable, or I may have been tempted. So be it. I am 90% "dazzled" and I suppose that will have to do. Either that, or put my hands on a diet.
First thing...when I opened the box I was so impressed. The ring is beautiful, exactly what I was wanting. It enhances my engagement ring so beautifully. Second...I had a question and I called them. They were so helpful and courteous. I would highly recommend them. Happy Bride
My ring is awesome and it arrived in a timely manner.
I used dazzle rock for both my engagement and wedding rings. She loved both and i loved the price of both. With my friends getting engaged soon, I'm recommending dazzle rock for all their needs.
Ring is beautiful. Just as it looked in the picture. Love it!
I have look for anniversary ring for months until found them not only give me the best customer service also very good price and beautiful 25 anniversary ring thanks to dazzling rock
My ring is beautiful but the customer service call center needs a little work. They also charge you for getting a size other than a 7 in women's rings, that should be free.
I was highly pleased with my recent order from Dazzling Rock. I purchased an engagement ring with matching wedding band and it was even more beautiful in person. I get compliments on it all of the time. And it was very reasonably priced. Thank you very much!!!
The ring is beautiful. Just the right size of stone I like and the price was right and didn't take long to get. I would recommend this company to everyone.
Easy experience. They corrected a problem and were very attentive. Beautiful ring!
I love it, so hard to find pink sapphires at a reasonable price. Sizing is a little off, my weeding ring and band are a size 6 and their 7 is the same size
I love my ring and fast shipping
Skeptical at first but no regrets. Quick shipping time. Will be doing business again and again
I LOVE this ring I bought. I just wish I would have ordered it sooner! I get tons of compliments on it too!
In graving is nice but cant see it on thiner ring bands !! Dont spend the extra money .
looked just like the ad. everything i was told was true, thanks.
The ring came quickly and was well made. The engraving looks nice, although a bit small. I'm happy with my purchase.
The ring was a custom order and they exceeded my expectations. It came out beautiful and sparkling more than i have ever seen. My wife was so excited and loves her new set so much thank you for making my wifes dream ring
I have purchased my fiances wedding band and ring from this site and never had any issues. I called to get the description a little more clear on the paperwork and 2 days later i got it.
Great service and very helpful. Went out of their way to accommodate my special situation. Plus, wife loves her ring.
The rings were exactly what i was looking for. Very easy to order. They arrived promptly. The rings are beautiful, I will recommend Dazzling Rock to everyone.
Beautiful work and outstanding service.
Soo happy with the packaging and timely shipping. Its perfect just like I hoped!
I ordered a beautiful. 80 diamond ring guard. I was very happy with my choice but the ring guard that I chose my engagement ring did not fit down in it properly. I called the company and explained my problem. I was instructed to follow the return procedure. As long as I was returning the merchandise within the 30 day return policy I wouldn't have any problems getting a full refund. I received a full refund back to my credit card within days of them receiving the ring back. I would definitely do business with Dazzling Rock again.
fast service, the center stone may have been slightly less quality than I was expecting but all in all everything went fine.
I ordered a diamond anniversary band and I absolutely love it. Great price, awesome ring! I actually just ordered another to stack with my engagement ring!!
I loved my ring. It is beautiful. I am a little disappointed that the aquamarine isn't not as blue much closer to a diamond clear shade. The team helped me rush order my ring and get right to my door before my wedding. Couldn't be more satisfied!! I would definitely order again and recommend to a friend.
Received my beautiful ring yesterday and I absolutely LOVE IT... Thanks so much....
Simple and easy. Delivered as indicated. Very cute ring.
I went to different Jewelers Mall Jewelers department store jewelry department however I wasn't satisfied with the way it looked or the price, was on the internet when the advertisement of dazzlingrock appeared went on to your website and was amazed with the quality and price that I seen so I went on and did my first purchase with dazzlingrock but surely not my last I also applied 4 financing which was very simple with the process as well thank you .
I purchased an anniversary band ring for my wife for our anniversary. The price and quality were both very good. However, my wife and I decided to return it since it didn't align right with her wedding ring. Customer service was excellent and worked with me to successfully complete the return and refund the cost. I recommend Dazzling Rock and will definitely use them again.
This is a great ring it holds its shine, no issues with size, my wife is very satisfied. Only drawback is the size of the diamonds, wish they were a little bigger, but although small the still shine very well. Would highly recommend.
I was extemely satisfied with the quality of the ring it was absolutely beautiful. They kept me updated on my order and it shipped on time and was delivered prommptly. I highly recommend them.
this beats anything ive ever seen in a store! Its gorgeous and shines so beautifully. Its the perfect size which is something i was worried about with online purchasing. ( being super skinny and tiny rock )
It was a nice ring however it wasn't exactly what I had ordered they made a mistake and put some of the wrong coloured diamonds in. But still overall a nice ring.
This company was fantastic to work with...I needed a custom ring made to match one I had purchased somewhere else and have been searching to find for two years...they were able to do it and it's gorgeous !!!! Would recommend them highly...Christian was wonderful to work with...
Purchased a set of Kite-cut 5 points Star Diamond earrings for my wife. No hassle and quick delivery. Wife loves them.