Everything was perfect
I had a fantastic experience with Dazzlingrock. They custom made my fiancé wedding band to match the engagement ting perfectly as per my instructions. Very fast shipping and reasonable prices. I will use them again in the future!
I have dealing with Christian at "Dazzling Rock" for quite sometime now and it's always been a very pleasant experience ! John Mann Capt USMC ret.
The ring is beautiful and fits perfectly with my other ring! The company is very easy to work with.
I am so very pleased with my purchase. I ordered a ring in yellow gold but then I wanted to change a few things about the ring. I wanted to change the prongs to white gold and then I ended up redoing the whole ring. I ended up with a bigger moissanite 1kt and with white gold with 6 prongs around the center stone. The staff worked with me and was very patient with me. I would email them and they would always get back with me. I can not say enough good things about this company. They are awesome. I almost feel like we are friends.. Just wanted them to know how much I appreciate their patience and kindness. I am very pleased. Thank you all so much!!!!
I received wrong ring first but I called and customer service or who ever I talked to was fantastic about the whole process. I sent it back and they overnighted the other one. It was a fast process. The ring is gorgeous and I loved the way it looked but even better on my future wife’s finger. Awesome
Great business. Prompt email returns. Beautiful and amazing rings. Thank you for being my engagement choice
I was skeptical that this ring enhancer would look good with my solitaire marquis cut ring, but to my surprise it fits perfectly and fits great. Great price. Highly recommend.
My ring is quite gorgeous and the quality is amazing. Normally, this would receive 5 stars, but due to the aggravation inflicted upon me, I will have to give 3 stars as a result of my overall experience with this company. My dealings with the company's shipping department/customer service were less than stellar and most frustrating. In fact, this transaction ended up costing me money in significant loss of time from my job. As it takes several weeks for a ring to ship due to it having to be created, customers must be prepared for a bit of a wait. I was finally notified that my ring had shipped and a delivery date was provided. Being an expensive item, of course, this item required a signature. Thus, I took the day off of work in order to receive my delivery...which never came. I contacted Dazzling Rock and was told that it would be there the next day. Another lost day from work...and another "no show". Day 3 (three days lost from work), it finally showed up. This is unacceptable. Dazzling Rock's excuse was that the USPS is undependable. So why do they use USPS for high-end items? The company's suggestion that I miss the delivery and go pick it up at the post office would have inconvenienced me even more -- as my post office is a nightmare to maneuver. Again, the product is great...but the delivery process and what it ended up costing ME (they did refund me a whopping $10 as compensation which didn't even begin to cover my losses) soured me on this company. I can only guess that I'm not the only customer who has had this experience and was inconvenienced while doing business with Dazzling Rock. I would not re-visit shopping at Dazzling Rock.
I was very pleased with the quality of the engagement and wedding ring purchased. DR helped us out greatly by upgrading our delivery to "next day" (for free) in order to ensure the rings would make it in time for the big day. So grateful!
Fantastic product! The earring jackets were just as described. They have an awesome and efficient customer service. I returned a pair that were too large and it was free returns, quick refund and so stress free. I will not only order from them again but will gladly refer my family and friends to use them as well!!
She loves the ring it so much. It was exactly what I was looking for.
Great jewelry. The item was as listed and got to me in time.
I love my ring it’s so pretty!!
Love the ring. Was purchased for anniversary gift. It came earlier then they said it would. Wife loves the ring.
Beautiful ring and good service
Great ring. It was greatly loved!
Nice item. Fair price.
Amazing customer service!
Excellent service from start to finish. Customer service and prompt reply the best that I’ve ever encountered! Thank You.
it was good
Excellent service! Christian and Kevin handled my custom request quickly and professionally. Definitely will use this company again! Thank you!
I received my order pretty much on the DAY they specified, and the anniversary rings were beautiful! Very good quality and service afterwards was awesome as well!!
Love this charm have had many compliments. I would definitely get more stuff from Dazzlingrock
Great piece of jewelry:) thanks
excellent place to get jewelry from great quality and great prices.
The product arrived promptly, well packaged, and as described. The order, communication, and delivery processes were very easy. The earrings are enjoyed by their new wearer! I would recommend Dazzling Rock for competitively priced jewelry and easy transactions. Thanks.
These guys were very patience and concern after I sent my ring back 3 times to get what I really wanted. Highly recommended and will shop in the future.
Love my diamond jackets, nice addition for my diamond stud earrings my husband gave me for our 25th anniversary.
Beautiful pieces of jewelry. Got earrings that were 73% off! Totally thought it was a gag and if it is they are amazingly well crafted. My boyfriend loves the hoops and wears them all the time. He has sensitive ears but these workout great for him. So happy this company is a trusted one and so well put together.
It was delivered in a timely manner and is exactly as pictured and described
I paid for an engraving to say Chuck on the inside of my ring and it didn't come that way.
Very good customer service!
I've used this website several times and will keep coming back. Great customer service! And the products look perfect.
Needed a question answered before I order..the customer service responded quickly
Good and quick service
You did a great job!
Nice Product... Awesome Service.
My wedding band is beautiful! The sizing is perfect, and shipping was right on time per their schedule.
Fast shipping and beautiful jewelry. I ordered a ring with diamonds and sapphires, but the sapphires look black instead of blue. Otherwise I'm very happy.
I would recommend Dazzling Rock. Everything went smoothly & I love both of the rings I purchased.
I got exactly what I wanted
i think the quality of ring is awesome. I fell in love with the finishing and packaging. Customer service made sure they tracked the delivery of my item until it got to me safely even though i missed it when it initially got to my address. I am looking forward to how the ring will age with time.
Item shipped and tracked easily. Ring came in beautiful.
I would have liked the cross to be about 1/2” bigger. I know you gave the dimensions. The diamonds appeared larger in the photo. It is a beautiful piece. Is there anyway you could up size it?
The person who was helping me with my order was very helpful and I appreciate the fact that I was able to get the ring sizes I needed.
The service was good despite the fact ups couldn't deliver my order. Still waiting for the refund though.
I bought the 0.50 carat (ctw) 10K White Gold Round Cut White Diamond Ladies Circle Shape Stud Earrings to coordinate with a necklace received a few years ago, and I'm very pleased with the purchase. The earrings are a great size and look great. Secure screwbacks, great sparkle. I'd buy from Dazzling Rock again.
Disappointed with service I received no notice for delay in delivery when we called we were told it was lost or stolen before it was shipped an upgrade was made on new order however free earrings never showed up
I was very happy with my purchase when I receives it, it is a nice ring, specially for the price, unfortunately one of the little diamonds fell out, I gave them a call and they relied immediately, DR sent a pre paid label and they fixed it almost ii am very happy i got my wring.
Great customer service! I ordered a pendant for my girlfriend's birthday (which is also Valentine's Day, lucky me!). I didn't realize that the shipping date was scheduled for AFTER February 14th, but when I called and spoke to Ralph, he worked with me to get expedited shipping at a low cost. Then, when there was a mix-up with shipping, he arranged overnight delivery AND upgraded my order from 10kt to 14kt gold, at no extra charge! The pendant arrived in time for the "big day", and I was so pleasantly surprised to find a company willing to work hard to make things right! Highly recommended!
Quick delivery, product looked just like as described. Would buy again.
RIng looks amazing
The ring is pretty and the style is wonderful.
The ring I bought is absolutely beautiful and I have had so many compliments on it. Will definitely suggest this company for all your jewelry needs.
The wedding band set is very beautiful. My fiancee loves the set. There was an issue with the size of the wedding band. I called and the staff at Dazzling Rock was amazing . They exchanged the band for the correct size with no problem. Its not often that you receive A class customer service along with A class product. I would and will recommend this company to anyone that is looking for jewelry.
The ring I ordered is so beautiful and exactly what I wanted. Customer service even called me to verify they had my order correct. Awesome business
The ring looks great!!
The ring itself is beautiful and very dainty! Unfortnately it doesn't sit very well with my engagement ring, but I'll make it work! The shipping was very quick and I love the free gift!
I love love love my ring! I first found my ring while on a cruise but the cruiseline was charging me a premium. I jumped online and found Dazzling Rock! The same exact ring was $900 less than what the cruiseline wanted for the ring. It arrived in 4 days and is absolutely stunning. Thank you so much!
These guys were absolutely great. There was always a quick response by phone and emails. They designed my ring just as I wanted. My ring is BEAUTIFUL! Thank you to the team at Dazzling Rock.
My wife was so happy to receive this ring. I gave the ring to her on a cruise to the Bahamas. It was the best cruise ever. Thank you so much. I will always have that smile and her eyes light up full of love and happiness forever in my mind.The you again . Jay l Merritt
I am pleased with the earring jackets, but I didn’t know they would be so small.
Very prompt responses and a perfect repair job
Great customer service, I absolutely love my ring and would recommend using dazzling rock to anyone, I live in Ireland and delivery was no problem what so ever, even the customer after care was excellent. Just can’t wait to the wedding to get wearing it 🥳🥳 thank you so much xx
I love love love my ring! I got the 14k gold for a little extra money.i have been looking for something to hold my diamond solitaire. Iirs perfect and beautiful! Very happy!
Awesome to work with and easy too.
They helped me get my daughter's birthday gift on time. Great customer service!
My earrings are gorgeous! Excellent quality. Very happy with my purchase.
They get back to you fast
This ring is beautiful my wife was so happy. It looks so much better in person.
Loved my diamonds. Great quality and perfect shine !
I love this ring. I bought it for myself as a three stone anniversary ring to wear on my right hand. My engagement ring is a pear shape aquamarine which is my birthstone. After looking and debating about buying a diamond three stone ring I felt like this was a much prettier ring, a better value, and you know exactly what you are getting unlike with diamonds who knows!
They have great customer service. Thank you
Great peice, go beautifully with my engagement ring. Exactly what I wanted and as pictured.
I love my custom made ring will definitely be ordering again when I've decided what I want next
The ring is beautiful ! Looks most prettier on my finger.
The color of the pink topaz was beautiful - an intense pink. Would recommend these earrings without a doubt.
Absolutely gorgeous ring! I love it! It fits my solitaire perfectly!
Merchandise was very well done. I would buy from you again. I was very satisfied with it.
Loved it, quick delivery and great quality!
Excellent product horrible website! I purchased a 14 kt white gold diamond ring guard from dazzling rock. I had many questions, which were answered quickly and completely. The product is exactly as described and I love it so much! It compliments my smoky quartz ring well. It shipped before the actual ship date so that was a pleasant surprise. My complaint is their website-it's super duper slow and riddled with errors. When I went to check out with a valid credit card, I was told it was declined. Tried again, same message. Frustrated, I applied for and was accepted by Affirm company. The next day I was notified by my initial credit card company that was declined twice that charges were pending TWICE! I wasn't happy to put it mildly. I contacted dazzling rock in a panic and I was assured they'd cancel those pending charges and they did in a very timely manner. The other issue is I was supposed to get a free gift with my order but I have received nothing (interestingly, it looks suspiciously like the gift that's being offered by writing this review if I win). They need to up their game on their website. In a big way. Other than that, a superlative product for a super reasonable price.
I have had a ton of compliments on my new ring!! It is nice to get a pretty piece of jewelry without breaking the bank.. We all deserve to indulge ourselves now and then..
I did a fair share of research on internet jewelry stores before placing my order on Dazzling Rock and I am so happy I went with them! The ring I ordered is beautiful, just as I had hoped it would be. It looks very nice and very well made. It was created and shipped in the exact timeframe promised. The only thing I want to mention is that the custom engraving is not where I anticipated it would be - it is on the inside near the stone settings, rather than the back of the band as I expected. However, this is no fault of Dazzling Rock, this was based on my assumption and with the font I selected and the small size of the band, there is no way it would have fit there. And I actually ended up really liking the placement! Do yourself a favor and skip the other websites and go with Dazzling Rock. I hope to make more purchases in the near future.
Great service you can trust,. Thanks DR..????