I was sent two of the same DVD's in error. I emailed you to send me an RA number for return but have not received a respone yet.
Shipped as soon as was available January 9th but only arrived yesterday and I had to pay extra duty!! This has never happened before. If I had ordered through collage videos this would not have happened.
I still have not received my dvds. The tracking said the package was delivered January 22.
Fantastic!!
Cathe will put you down. Get ready to die!!! We love her!!
I love these workouts and so do my thing worn out joints. I pre-ordered the series. Once ready, shipping was very timely. Highly recommend.
Love every product I have purchased!
Always the best!
I purchased L.I.T.E. and love it. I had a small issue and it was handled excellently! Thanks Cathe and Nancyš
Excellent
Pre ordered the new Lite DVD's I like them but would really like more cardio routines. Only 2 of the 7 are cardio, the rest are weights. Maybe next time, more cardio workouts?
Excellent service and a great product
Always quality products!
easy as can be to order---look forward to receiving item
great service
Always a pleasure shopping at Cathe dot Com! Pre-order updates are sent all along the process and I always get my product when expected!
Got my order asap! I love Cathe's workouts, and I love Cathe!! FYI... I'm 64 and have been doing these workouts for a very long time!! PLEASE COME TO OR NEAR SYRACUSE NY Cathe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Always love Cathe's DVDs
Always excellent experience !
I love Cathe workouts!
Shopping process was very easy.
My customer service experience was great! I needed to change my shipping address for the videos I preordered. Changing the address was quick and easy!
I am always very satisfied with the level of service Cathe provides. In this case, it was no surprise that Cathe provided an update to the customers every step of the way. From the inception of the introduction of the new DVD series to the very end. I just received my dvds and I cannot wait to try it. I love her workouts.!!!!
always great .your team is fast it awesome thank you
The best service.
Love the workouts and the website is informative and easy to use. The ability to preview a dvd is awesome!
Awesome workouts.
I will be sending it back due to heavy fees I am being charged at the post office
Love everything that Cathe does. I preorder everything. Promt service.
Bought on pre-order, as I know Cathe's videos are great. Delivery came quickly, and the LITE program is excellent. Innovative combinations, challenging workouts, and brilliant chapters and premixes so I can choose exactly the right workout for my time and energy levels on any given day :)
Great website for ordering and always great customer service. Love Catheād products!
Great as always!
Always the best!
I pre ordered. Very easy. I like being able to track my order
I LOVE how fast the dvds arrived!! Excellent quality product!!!
Always great customer service and great products!
I've been buying my dvd with Cathe since 2005 and it's always been a great experience. Transactions are fast, secured and my orders never have mistakes.
I have been a regular Cathe user for over 20 years. I LOVE her presales! I always buy the new videos Because they are a good value and I know I will always get a tough, fun workout with Cathe. Keep up the great work!
Excellent customer service as always!
Good communication about when the order would arrive. Fast delivery.
Great customer service! Ordering is easy and Catheās products are always great quality!
The entire purchase process went smoothly. I received the DVD set in great condition promptly after they were shipped. I have already done one of the workouts and enjoyed it. Looking forward to the rest of them.
Love Cathe!
Always great service!!! I love Cathe
Fantastic service and Catheās videos are simply the best!!! Thanks Cathe
Got the Lite Series in about 3 days great service
Always fantastic - love all your workouts!
I received my DVDās a few days ago, but my case had been crushed in transit. I emailed your site and received a quick response. Iām just waiting for my new case to arrive.
Shopping was simple and easy and downloading my product once it was available was a breeze.
I had trouble using a gift certificate I got for the holidays, and customer service was very helpful.
It was so easy to order and the product arrived when promised.
Love Cathe and her products BUT there has to be a better way to handle a purchase of digital material. I received my dvds but have no idea where my digital passcodes are to download my digital workouts. I canāt be the only one who doesnāt have a home for months to keep this info. Why canāt it also be sent out with our invoice when we receive the dvdās in addition to when we order. It should be just a simple computer sort program
Thanks for making it so easy to preview videos prior to purchase!
I still donāt know how to get the users guide.
I have been a huge fan and long time supporter of Cathe's work outs. I have purchased most if not all of Cathe's workouts and I continue to use them and keep them in a constant rotation. Even the oldies but goodies. Hands down Cathe is one of best video fitness instructors I have ever followed, and I have followed many! Her videos are my best option, since I can't take one of her classes live. I have never had an issue with customer service. I usually pre-order Cathe's work-out series because I know I am going to enjoy them and I have yet to be disappointed. The new series is no exception. I have almost tried all the routines and they are so much fun. Don't let the name Lite fool you. You can make it as hard or as easy just by increasing the intensity or changing your weight selection. Thank you Cathe for all that you do for us. Val Pickett
Great experience. Love all the videos!
Thank you fit your speedy delivery.
Great workout series!
Superb and quick responses!!
ShippingcameinatimelymanneracrosstheCanadianborder.Everythingarrivedinexcellentcondition!
Cathe and her team are awesome!
Iāve been a fan of Cathe for years and will always buy every thing she does!!
I love the new workouts!!! The music is great! Thank you Cathe!!!
Always a great experience. Have been a customer many years.
You can feel the burn and sweat in private.
Great service as usual! š
Great as usual. Enjoying the new Lite workouts.
I ordered 2 of Cathe's newest LITE dvds and they came within one week! I love both of them and will incorporate them into my weekly routine. I wish Cathe let us know where she is purchasing her workout attire...
Cathe does not disappoint. Love the new DVDās and the variety of choices. I only wish there was another āCalorie Crushā to choose from instead of just the one. Keep them coming Cathe! Love working out with you.
It's always a pleasure shopping on Cathe.com! I accidentally duplicated an order once and customer service fixed it immediately for me. Top notch products, top notch service! Tracy W.
Great, shipped fast and another awesome series
I am enjoying the new videos! Keep up the amazing work, Cathe! We Cathletes love you!!!
Excellant
Excellent
I always enjoy Catheās workouts. I only gave 4 stars because I prefer to have a program guide. The online calendars are not helpful unless you own all of her programs in order to follow ot correctly.
Fantastic service.
I have done 4 workouts from LITE. I love all of Cathe workouts, I have been a fan for years. So far this one is great also. She keeps you motivated and the workouts are not boring.
Cathe.com always delivers! The disc set came well packaged and on time, as announced. Great service, great workouts!
I still donāt know how to get the users guide.
Always enjoy the good workouts! Been waiting a while for this one to come out. Everything is good except the broken tab on the DVD case, so it canāt stay shut. Will look into getting that replaced.
I have made many purchases from Cathe dot com over the last 20 years. I have had excellent service on a consistent basis. Ordering is efficient, clear and easy. Communication is very good and the product quality and value are absolutely great. One of my very favourite companies to deal with. Highly recommend!
Great
Fantastic as always! Customer service and delivery time was A+++
I havenāt done all of the dvds yet but so far so good. I love catheās workouts and I have almost all of them. I love the variety of each series and I like the new moves too. Keep them coming !
Excellent experience!!
Website worked great and my downloads went well. Recommend highly
My only complaint is it took so long to get here ! I LOVE these DVDs & CathE!!
It was very pleasant experience.
Great purchase.
best
Fast delivery. LITE workouts are great.
I love the Cathe dvd's but the wait w/ the lite series was a little ridiculous. But I will continue to purchase them because I do love them!!!
āāāāā
Easy to order. The workouts were delivered quickly. Fantastic quality workouts with a ton of premixes!
I always get great service and products.
Very great product ! And very great service as always ..! Thank you !
Smooth transaction and excellent product
Great
Fast shipping!
Love it