Please contact my school West Coast University to contract with them for future business. It would been helpful if I would have known about this service sooner and also the connection between the school and lab results could be streamlined.
Excellent service, quick results. What's not to like except my test results?? Keep up the good work. Room for improvement? Not that I can see. Gary
This procedure was easy and the results were extremely quick. I am from Canada and my doctor wanted this blood test done. We don't have this procedure in Canada so I found this was quite easy to order and pay for. The test I ordered included five of the six things the doctor wanted checked. She also wanted CBC done but I figure what I had was good enough. I couldn't find a test that included everything so I guess I would have had to order two separate tests. But over all a good system.
They did a wonderful job! I was in and out very quickly, they were ready for me before I had finished signing in.
Diane, was amazing, she was kind and competent. Because oh Diane, you lab EXCEEDED my expectation. I can not thank you enough to!
Great prices, quick service and followup on everything. Have recommended you to my MD since she covers those without insurance. Your prices are so much better!
Great, quick, easy service. Results in 24 hours. Michelle @ Quest was great too!
This was my first experience with Accessa. It went very well and saved me money and a doctors visit.
.
Easy and confidential
I can't think of anything. Fast service, great pricing for those of us without insurance and the results were so fast.
It was simple and efficient way to get blood work and set up an appointment.
I thought it was a great service. Easy to use and very quick results.
Well you said I can go any location so we went 8915 w golf road Niles il 60714 Monica working there she don't have any patients still she did not take us you don't have appointments I can't take it go park ridge so let's Monica know what is your policy and tell customers service is important she is very Rudd Umesh
It was quick and easy to order my blood test and to get my lab location.
Emphasis on scheduling ahead of time!!!! IO noticed several patients frustrated to the fact that they were there waiting while others came in and went ahead of those that appeared to be walk-ins!! This would reduce "A LOT "of stress!!!
The service was affordable, fast and friendly
Service was very good. I think pricing is high but it's probably like that everywhere. :)
Good service, but the "turnaround" time could have been better. I'm accustomed to Kaiser where test results are almost instant, within a few hours. Yours was okay, but it took from Thursday afternoon to Monday noon.
Quick and easy as well as moderately priced.
Had an amazing experience! The location was a bit of a drive, but the technician who drew my blood was extremely nice & my lab result said came back the next day! Very happy with accesa labs.
Always quick and efficient!
Making the appointment was easy. Locating the lab and getting blood drawn was easy as well. Staff was courteous and very competent. Would recommend Accesa any time.
First part of labs was quick but I haven't recived the results on the stool samples
.
Very fast, easy and efficient. I was expecting a few days and I had results the very next day! Thank you!
Service was great, thank you.
.
Still waiting on the results for the Celiac test. Had to ask on the 3rd business day for results and they did not come until late the 4th business day for the thyroid test. Blood drawn 12/8. Monday will be the 7th business day with no notice when I should expect the results. Some what disappointed in lack of follow up and follow through.
I appreciate the confidentiality that your system provided. The experience was very professional.
.
I didn't go through my company health plan. But your follow up and clarity of instructions is impeccable. Also quick turn around on lab results. I'd use again and would refer if asked. Thanks again.
The results are accurate and easy to access.
The people were very nice at the lab. The office could be a little updated, but the service and attitude of the individuals was good. Thank you!
Keep up the good work!!
You did an excellent job.
.
Everything was great.
I was totally satisfied with what you offered. The one thing I would have love is a better understanding of what the numbers mean. I decided to have the tests done on my own (no doctor recommendation) so I'm trying to interpret the numbers on my own by googling what is normal and what is not. I'm not sure if what I'm finding is accurate or not.
Quick and easy with fast results!
The whole process was fast and easy. If I need a blood test in the future, I will use them again.
Always find that the process works perfectly. Thanks!
The process was smooth and easy. I ordered the lab from my car as I sat outside in front of the clinic, walked in to the lab and my requisition was there. The technician had two patients before me, however, I had my labs drawn within 30 minutes and I was well on my way to work afterwards. Excellent process.
It was great!
.
You did a great job, this was easy and overall less expensive than the traditional route of having to do to the doctor and have them take the blood and send it into the lab. Your help enabling people to take more control over their healthcare, Normally when you go to the doctor you have no idea what test costs what and you only know after the tests are done and your get a bill from them. Thank you!
Excellent service.
Fantastic!
Excellent service and quick
Pros: Super quick turn around, got my results as soon as they were processed. Only con I would mention is that there was no warning that some lab tests are only drawn at certain times of the day- Q gold tests are not drawn before 2pm. I was able to work my schedule around it, so it didn't turn into a disaster, but it was a little inconvenient.
Was a great experience. Fast. Friendly. No waiting. Excellent.
Fast, friendly and excellent service !
You've improved the ordering process since I last ordered a test. It's extremely fast and easy. Also, you've improved the retrieval procedure of the finished lab report. Same remark, it's extremely fast and easy. I was shocked at how fast results were available. I only have praise for your process; however, the only complaint is that your prices are higher than other labs. You provide easy access to print a copy of a sample lab report and I like this benefit very much. Allows me to comparison shop and verify that I'm ordering all the markers I need. So, perhaps that benefit outweighs the extra cost. By the way, on my last two orders you offered a discount which I very much appreciate. Thank you for that.
I wish the website had clear instructions on how to use of my own doctor's order. It would have saved my money on two occasions.
All went well. This is a seamless transaction and well expedited.
I was very impressed that my test results were available in less than one day! I would love it if you could make the tests a bit more affordable, though. Thank you.
You're doing great
Quest Dignistic Turkey Lake location has improved a lot. The lady who attended my wife exceeded our expectations. The wait time was less & great service with smile. Thank you
Great experience, cheerful assistance's, reasonably priced, would definitely recommend, to anyone.
I was happy with the results however there was a misconception of how long it would take to get my results. My only suggestion would be to push for quicker turnarounds.
It would help to have two providers available for service at all times. It was evident care suffered when the only care provider was doing a draw and a costumer needed service. Stressful for lab tec and other people present
Everything was fine, but I haven't received all of my son's test results. Do you know when I will receive them? Thank you.
Thanks!!!
I needed a quanteferon test done, I went to Quest the day before thanksgiving and was told I would have to return on Monday. It was a time sensitive result I needed for new employment. the staff at quest were very efficient.
I did not have an appointment for my blood draw. I arrived 9 am and there were three people ahead of me. As I was sitting waiting for my name to be called, several other people came in who had appointments. The waiting room was full. During the next half hour, most of the people who came in after I did were called in before me. I went up twice and asked when I would be called and the young man at the desk said soon. Another 20 minutes went by, others came in and were helped before I was. After waiting for a total of 50 minutes I went up and complained to another person at the desk that I had been waiting for 50 minutes. That person made sure I was called next. The Accesa Labs site stated that an appointment is not needed. Very annoying to wait that long.
Would suggest that you offer an email option to mail lab results to MD offices also.
Made it so easy!
.
I was very glad to find your info on the Internet. I love the thought that you can order your own blood test without a doctors order and appreciate the low prices. I felt your service was quick and was glad to be able to get the results myself and fax them to a doctor.
.
I do not have any suggestions. I was pleased with the service.
Friendly, very skilled staff. Super fast results.
Very pleasant and efficient
Great product! I had my blood drawn on Saturday and got the results on Monday. Much quicker than my doctor's office!
Everything was great!
As a Doctor myself, I have to say your service is awesome. Thank you!
It was an easy way to get my labs done AND get results without having to go through the doctor...I regulate my own levels so it is very time consuming to wait for a nurse response to know my "numbers" in order to regulate my own blood thinner. Also, lab results were very timely.
The whole process was excellent and affordable. I only wish that my test results were positive for candida. Do you do any urine tests for fungal/yeast infections?
Process extremely smooth, employees friendly and knowledgeable. Great experience.
Great prices, great fast service. Thanks!
I think you do a great job no changes are needed. Thank You so much i will come back again and recommend to others.
It was wonderfully simple, and quick! I will definitely use Accesa again. I knew I would have a battle trying to get the testing done through Medicare, and you provided a great alternative. Thank you!
Everything was perfect the only thing I recommend is check the patient ID: confirm the day of birth and name.
.
Great service. Will use again
Great service! Easy! I have already told my friends.
I was in and out in no time. Fast and polite.
.
No need for improvement. Good as is.
.
The lady that's helped me was very nice and helpful.
You are the quickest most professional service I've ever used.
Very easy and convenient! The results came back very quickly too!
Easy and convenient to find the lab needed and pay for it. Results were received quickly with all of the necessary information listed.
First time customer and I was very please by the speed of the whole process, keep up the he good work, thanks Jose & RAMONITA Berrios
.
.
Very efficient. Got a quick appointment and very fast results.
Loved cost & convenience! Will use it again for sure!
Thank you for your quick service, my daughter can now do her clinicals. Tina Watson