Having access to the lab online, and being able to prepare everything prior to going to have my lab work done was a breeze.
great service and quick
Very beneficial to me prices are convenient.
Very simple procedure. I will use again.
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Excellent and quick service. Results were timely as promised. Staff very professional.
The service was extremely convient and I would recommend it to other colleagues.
All was good. Only slight issue was I had a "comprehensive metabolic panel" that required me to fast for 10-12 hrs...which I did. Tech didn't ask if I fasted (and I didn't think to volunteer that I had), and in fact, the pdf report I received said I had not. I am left to trust my results were not skewed because it was assumed I hadn't fasted.
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Excellent! Christina was a tremendous help. We have to do it again the first of next week and don't see any problem.h Thanks. Judy & Stuart Donovan
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The lady I spoke with helped me get a drug screening done that day and order it online. She was very helpful and knowledgable and courteous! Her service will be highly recommended to others in the future! Thank you for an awesome experience!
Very easy to use and easy to follow instructions.
Phone customer service was excellent as was the speed of the test results. The test site was under-staffed - there was nobody in the front and wait time quite slow, operating first come first serve. Even though we had an appointment, we waited more than 30 minutes.
The service was amazingly fast. I walked in and they called me back as soon as I sat down. The phlebotomist was very friendly and was efficient. I am a hard stick for most people and she got it on the first try. Would definitely use this service again.
Thus site gave a fast solution to a last minute request received from my school. Thank you!
Excellent experience,5 minutes was ready to go!
It is nice to be able to take controll of your own health.
It was easy to order and easy to get results. Went to Quest and they were great too! Advertise in the local newspapers, Montrose, Delta and Grand Junction Colorado and let people know how easy is it to get your lab work done with Accessa and Quest Diagnostics!!!! Quest is the only lab available so let them know to use Quest.
Fabulous! So easy to navigate, setup and follow through with results- also very cost effective.
Great service really easy to use Saved a ton of money!
everything was perfect Thanks
Super fast turn around! Great experience.
Great! This was the fourth time I have used this service in the last 14 months. Charges are reasonable and as usual I had the results within 24 hours from leaving the lab.
I think it is great that I could find what I needed and was so easy to find a clinic near me and get the results as fast as I did. It was so hard to find a clinic that gave the hep b titer and this website made it so easy. Thank you!!!
Your service was easy to use and you did what you said you were going to do. It was convenient and very helpful to me.
Actually i was pleasantly surprised on my visit bc my tech was awesome. She did her job quick n very efficient had a great sense of humor and encouraged me to continue in my phlebotomy studies bc it was a great field to go into.
The service was very professional and the facility was new and clean. Much nicer than other companies I have been to. I will continue to use your lab. Thank you.
Experience was mostly great; only problem was my Quest Diagnostics location was only listed as an address in a strip mall with many stores. Apple Maps couldn’t find the Quest location, though it could point me to the strip mall when I typed in the numerical address. Turns out that Quest location (13434 Colton Pl, Oregon City OR 97045) is inside Safeway. Took me awhile to figure that out— would be helpful if you included the note “Inside Safeway” when giving the address for that location. Thanks!
I think you could improve by adding the Anti-NMDA receptor autoantibodies test to your list.
When I received my orders I keep forgetting to print it out and it gave a the option to fax and it made everything more easy. Thank you for making it convenient to use.
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The checkout was easy and the results came back super fast. Enjoyed having the emails update me on the whole process. The only thing is when I went to the lab they said I didn't need to fast with the labs I had taken and had I ate something before going wouldn't have been so sick during the blood draw. The website had said to fast 8-10 hrs. which I did follow but it wasn't needed. Overall very happy.
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You are differentiating yourself from the competition by offering both drug screen testing AND titre measurements, both of which are usually part of pre-employment requirements in health care industries. You should push this concept that you are a one-stop consolidator for all pre-op tests required. You should perhaps also consider aligning yourself with locations that can also give immunizations, such as pharmacy chains that also offer vaccinations. That way, you can provide everything needed for the pre-employment physical, immigration physicals, etc. Immigration physicals are normally done by doctors who perform the exam and collect the blood tests but charge patients at ala carte pricing for all titre blood tests. It is very expensive compared to your pricing which consolidates titre panels. Perhaps you should advertise to the immigrant community that is preparing for their immigration physicals. Consider also the addition of TB testing, required for all school teachers. Perhaps through an association with travelers health clinics or community health centers which all offer TB skin testing.
The visit to the lab was extremely quick and easy. I was done within less than 10 minutes. The results were timely as well. I'd definitely use your services again if I had the need in the future.
The service was great. Every concern I had was addressed through email immediately. The young lady who drew my blood (Jasmine) was very nice. Will be using this service again. Thank You!
Friendly and efficient staff at the lab. Fast results. Great job - keep it going!
I liked the blood screening choses with the prices. Made it so easy.
Wonderful and fast service!
Service is fine as is. Only way to improve would be to lower price. When I showed my DR the blood tests, he said their internal lab could do the 3 tests I paid $150 (Lipid, blood count and compr metabolic) for $75.
Very easy to select tests..pay online..take order to reference lab and get results via email.
Excellent
I monitor my labs through Accesa and never had an issue. I will continue to use this process. It's easy and quick. The lab techs are always courteous. Ordering your labs yourself is very convenient and you'll have results the next business day.
I appreciate how convenient and easy it is to get my blood work done through you. I also appreciate how quickly I get my results back. Thank you.
Great site. easy to use.
Easy to use, fast results- love it!
great job. I am Canadian your online service was great
Lab reports were posted sooner then expected ...I have used many of the larger Labs and your lab has by far posted results much sooner ..
Great and very fast in and out in 10mins
Accesa Labs is an easy to use, no hassle service that helped me get the tests I needed
Absolutely wonderful staff!! I wish I could remember the girl’s name who drew my blood, but she was great! Quick and friendly!!
It is all perfect. Shall search for Treadmill and echo/ non invasive tests for heart.
Cost
I have used the lab before but it seems to be taking a long time to get the results this time. Lab on Thursday morning and still no results
The whole process was quick and easy. The only thing I couldn't do was print out my lab order...it kept saying "unavailable" so I had to have it faxed to the lab. Once I got there things were there and I got right in.
Doing great service Follow-up on results.
Extremely fast results. Very satisfied with ease of process. Thank you.
Everything was superb! Couldn’t have asked for better service.
I love using Accesa Labs. It’s economical and I like the ease of ordering the test online and signing in on the kiosk to get the blood work done.
Work done well and on time.
It was a quick and easy process. The lab tech was great! I had a blood draw and I didn’t even feel the needle! Keep her on the payroll!
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It was a Saturday morning and place was crowded but the people at the front window did a great job of getting folks signed in and on to the blood draw. The woman who drew my blood, I think her name was Natasha, was very good. She was pleasant and positive but knew what she was doing. The results came in an email by Tuesday - so that is good too! I will continue to go back
Great job don't change anything
It was so easy and affordable , went to the lab on day 1 and got the results on day 2. Excellent!!
I’m grateful that I was able to get the labs done, I will be using your services again. I was able to understand what is going on because I don’t have insurance to see a doctor to get blood work done. With this information I can see a free clinic to look at the results and help me get my health back on track
This was so easy, I submitted the lab request and within 10 minutes the lab had the paperwork. I was in and out and just a few days later I had the results. A great service that I will use and recommend in the future! Thank you
Super easy to ordered and affordable! I will always use access labs in future! Super quick turnaround to! Less than 24 hours!!!!
Efficient online scheduling, convenient and great clinical experience.
This place is great, very good service, they are fast and walk in are welcome, no appointment is needed, good job staff, great customer service.
You did a great job, i got my results quickly.
Website is easy to use, but could use some explanatory details for specifics on the tests being ordered (length of time, special requirements, etc). The results could also be clearer if they are being released piece-meal. I received the results from my first test, but not my second; but the results did not make it clear that the second was still pending so I initially thought the test was missing/lost.
Service was excellent.arad
My experience at your LAB was very good.
my first time using your website/service and I am impress of your OUTSTANDING work I used it from CT and the services was quick, straight forward, and valid. THANKS
I was very pleased with how quickly I received the results.
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Fast results. Easy process
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It was a pleasant experience. Easy process, quick results.
Fast and very easy to navigate the website and no hassle. Great affordable price. I would do it again next time.
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Had a simple inexpensive test and had the results back the next day.
I ordered my lab Monday, had it done within an hour of receiving my lab orders, and my results were emailed to me by Wednesday morning. So much of an easier and faster process than having your regular doctor order the labs.
I don't have anything at this point. I used this service for an A1C, It was quick, easy and Quest was a great lab. My Dr. was amazed not only at my results but how I found your site and the cost was in my means...so I can work on my health. I gave my Dr your information so you can help others like me. Thank you. I also used your customer service call in number because I did not understand the Dr on the form ..she was pleasant and informative. Good Experience all around I will use your service again.
Fast and easy process.
Results came the next day, can't improve on that. Thanks
Excellent! I like that you also offered a UTube video to simplify understanding of test results.
I love it
Very well done. Results delivered quickly, time and waiting room was minimal, person who assisted me was delightful!
You guys are quick and friendly.
LabCorp wanted $1,365 for the same tests that Accesa quoted ~$126. I was skeptical, because how could it be 10x less and still be the same tests? I used the chat feature and got assurance in writing from the customer service person. She even sent me a coupon code! I am an Accesa customer for life now!
The phlebotomists i saw were both excellent and I barely felt anything. This service was easy, efficient, well priced and I would highly recommend.
Website was slow to respond. Uncertain if the faxes that I requested were sent. An email receipt of the send would be good.
I found your staff polite and efficient
Offer discounts for repeat tests within a period of time.
I'm not sure how to respond to this survey I haven't gotten my lab report yet
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