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The experience was easy, fast and efficient. Would gladly do it again and recommend you to others. Thanks
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Great staff and excellent service from Brittney
Everything was simple and fast! Extremely convenient. Definitely pricy but good alternative when you don’t have health insurance or are in a time crunch.
The results came in less than 24 hours. The process was simple.
Very friendly, knowledgeable and helpful.
I spoke to one of your reps regarding the test number being incorrect at quest labs. The attendent at the lab stated she would not call any longer for correct number. This should be corrected on your end. Thank you
The process was easy and quick. Access to results was easy.
Great service, great price. Easy and convenient.
Good good
Very good service
Everything was done as it is explained on the website. The instruction email was very simple and easy to follow. Great system and I love it!
Excellent
Great service and very quick at the site in Columbia, SC. Results were ready for my review with in 36 hours! Great job!
I do not live in an area that has these labs; therefore, I wouldn’t necessarily recommend it to my local friends. I have used your lab services while I was visiting family out of town.
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Great service, I will definitely use it in the future
Efficient, Quick and Kind.
Thank you for your services. The entire process went smoothly, and I received my lab results way sooner than expected. I was skeptical at first, but everything went well and way better than I expected. I would definitely recommend this company and I would not think twice about using this company again.
It took a whole week to get the results. I was disappointed it took so long for a simple test
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Affordability!!!!great and quick service
Easy. Intuitive. Helpful.
One lab said they needed a diagnosis on the order which it did not have.
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The single part of my experience that was not perfect: •I showed up at Qwest to get my blood drawn at 9am and after waiting for 45 minutes to be seen, was called back only to be told that they just realized that QuantGold TB testing can only be drawn after 12:30pm due to test requirements and I would need to come back. He told me this is standard procedure at all Qwest labs and could have been identified at the time of my purchase. A heads up/notice would have been terrific!
it was quick and easy to order and at the lab as well
I like just about everything. My only concern is that I have to send( fax) the results of my tests 3 to 4 times before my doctor recieves them.
Very nice experience quick convenient friendly and courteous service
When I went in, there was no wait, the nurse/receptionist couldn't have been friendlier or more helpful. And I got the test results within 24 hours! Thank you so much.
Very quick. Im a future student of Brightwood college
Once again, ACCESA LABS exceeds my expectations! KEEP UP THE GREAT WORK!
Quick, simple, very kind.
I received my lab order and instructions within a few minutes of purchasing the test. I promptly went to the lab and had blood drawn. I received the results in less than 24 hours. I don't see how you could improve on that!
Simple. Easy. Excellent attention to my order. The one area I observed that may be a potential for improvement is in the electronic communication you sent to the lab. It was for an order for two tests, but without opening the details of the second test the lab can miss critical details, which may be what happened with my sample not being viable the first time around. I would reach out to the phlebotomist at Quest Diagnostics in Mentor, OH who handled my second visit to understand what she explained as being different in "national account" orders than in orders received from local customers.
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My only concern would be maybe some added security layers to guard someone's privacy. It seems quite easy to access my lab results which was convenient but also could be concerning if there was someone w bad intentions.
The results took a little long but it was also a holiday weekend. I emailed about results and was answered quickly. Thank you for your timely response.
Everything was fine thank you
Great job thanks
The whole process was great. Will be using you again
Extremely impressed with the service speed and quality. Something that could be improved is the website layout. It felt very "scammy". I had to research a bit to make sure I wasnt going to become a victim of identity theft or flat out have my money stolen. Very impressed overall though. Will definitely be recommending this service to my fellow colleagues. A-
I had a lot of trouble understanding my results. Of course, I knew that it taking this test without the help of a doctor would mean I would not get the same level of information or context for the results, but I would have appreciated more explanation of the units of measurement, and "normal" ranges.
I have absolutely no complaints. You guys Did Great
Everything went well no complications at all will use again Thank you
No complaints! Easy to use.. I will highly recommend to all!
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One suggestion I would make - update the time it takes to get results from the Methylmalonic acid urine test. Website says it typically takes 4 days or less. I did not receive mine for 9 days. I needed it for a doctor’s appointment and it didn’t arrive in time. (Your customer service people were polite and pleasant when I inquired.)
Convenient location, skilled phlebotomist, quick results, great pricing. Will be back in 30 days for another test.
I want to Thank the staff whom had helped me on Thursday June 21st 2018. I was able to get my results the very next day. Just in time for clinicals. Thank You!
Very quick service. Guy at Quest Lab was great,also.
Would be good to have a human being available to answer questions on the phone, for questions that the computer doesn't cover.
Simple. Flexible service. It’s great.
Great job
You are wonderful! it was so easy to pay online, I got all my paper so fast and was about to go to the lab the same day!
I was amazed how easy it was to use your website and how friendly and knowledgeable the young lady I spoke with was. She made it easy and I will gladly continue to use your services as needed. One minor suggestion..On my report I did not discern a way to determine what a Normal range would have been.
Very quick and easy process. I received results within 2 days of having blood work taken.
I would like to pay directly in the lab, NOT to give information through phone.
Thank you for the quick service. I do appreciate it!
Access Labs do the best work
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The process was quick and easy. My results for my shot records to give to my work was sent to me in about 2 days. Very fast considering I was told 5 business days.
Easy, convenient and affordable! Thank you
Your service is the best and the ONLY ONE I’ll ever use! I discovered your company a few years ago after growing frustration with other companies that promised speed and accuracy but never delivered. Keep up the great work!
The staff was very friendly, courteous and professional. I was in and out within 10 minutes.I received my results the next day.
The process worked perfectly. The timeliness of the results was spectacular. Would definitely recommend.
Everything went smooth ... the establishment was nice and clean the staff were warm and friendly.
Your service was exemplary. Very reasonable cost. Access to the premier testing laboratory in my area. Easy ordering. Like easier than Amazon! Instant response. I bought the test and two hours later I’d had the test. I then received the test results eighteen hours later. Truly the best (not just medical) service experience I ever recall.
Quick and easy very accurate. No hassle.
I was unsure at first that it was too easy to be true but now I am a believer. Thanks so much. Healthcare Professionals (e.g. travel nurses) if you need an updated titers or whatever and your insurance wanted to charge you a bundle come here.
We were in Ohio from out of state and I had to ask the person working for a lot of help to fill out the online order form over the phone. She was extremely helpful and went out of her way to help me get this done.
Loved the fast lab results
It would be helpful to display a grid by lab product so a consumer can see the cross over of individual tests.
The website was very easy to order tests. Paid for tests online ... when I showed up at the lab I had no issues they administered the tests everything went smooth.
Everything went well!!!
Keep up the good work. My experience with you definitely exceeded my expectations. The process was easy, seamless and fast. Got my results within 48 hours. I definitely would recommend accesa lab to friends and family. Thank you.
Got my results quickly and they we're easy to read! The process of getting titers was made so easy.
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Very helpful
It is difficlt to talk to someone on the phone if you have questions.
Thank you for the fast resolt
I have some questions about the results, can you help with that?
If someone orders multiple tests from you, each test result should be sent separately. I ordered a varicella titer for my job, and a hepatitis b titer for my own personal records. The hep b results are none of my employer's business, but I cannot separate them myself because I would be tampering with an official medical lab report. I don't know who to contact about this but if I cant have it corrected I will have to spend another 80 dollars on another varicella titer. Needless to say I would go through another company if it came down to that.
Called you guys to ask for a code for a Valley Fever test my doc wanted, person had no idea what to do. At Quest, they looked it up in 4 mins. Direct Labs had the test in their seach engine. Wish you had a better way to order tests. Nevertherless, I really like Accessa.
Easy to sign up, easy to go get a test, fast results. Great overall service.
Early time for test
Accesa was supportive throughout the process.
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Everything was great except, my results for one of the 3 tests I took is still not in after 5 days.
The test selection on the Accesa website was straight forward and offered many options. I like the cbc and cmp tests as a baseline profile. The cmp is a great price as it offers the liver function tests for only 10.00 more. The blood drawing experience was great at Quest and the results came back quickly. You can't ask for better than that. Happy with the whole experience!
Despite that it was a Saturday morning staff took care of me right away.
Great service. All went smooth. Thank You!
The tech who did the blood draw was FANTASTIC. I'm a very hard stick because my veins are tiny and they roll. She did an amazing job and only stuck me once. She was incredibly efficient and professional. The whole process was smooth, pleasant and a great value.
Great attention and fast and efficient delivery
Your staff in Johnson City, TN was extremely professional and efficient. They deserve a great big "Well Done."