Reviews, Ratings, & Visual UCG
Collect authentic reviews and visual UCG, and turn all your customer testimonials into success stories.
Optimize Your Review & UCG Collection
Capture the customer experience from end-to-end, and engage with every step of their journey for a seamless experience.
Review Requests
Customize review requests to collect company, product, and service-level content, and give customers the flexibility to submit via email or text.
Company Reviews
Collect company level reviews, and understand how customers feel about your brand.
Product and Service-Specific Reviews
Capture product and service-specific insights to help guide future product decisions.
Capture the Entire Customer Journey with Experience Surveys
Capture experiences at every stage of your customers’ journey.
Create Dynamic Surveys
Create unique surveys with 13 different question types, and give customers the flexibility to submit their experience via Email, Website, Text, Direct Link, or QR Code.
Customer Insights
Collect customer-specific demographics to better understand your audience.
Capture Visual UGC
Launch visual contests or campaigns requiring customers to submit a photo or video, then share directly to your website, social media, and other mediums.
Automate Your Content Request Flow
Schedule automated flows to maximize the amount of content you collect per customer using our Smart Reminders.
Enable Triggers for Automated Requests
From Company and Product review requests to Experience Surveys, triple the amount of content you can collect per order with our automated survey triggers.
Boost Review & Rating Conversions with Custom Forms
With custom forms, go beyond inserting the product name, and include insights on what other customers have shared about the product.
Gain Increased Insights
Gain more product and service-specific insights with our custom forms, and tailor the questions to collect the type of content you want. Capture size, fit, functionality, and more with our custom forms.
Net Promoter Score
Collect Company and Product Net Promoter Scores® to identify willing customers to share your brand and products with their friends and network.
Identify Brand Promoters
Identify Promoters to incentivize referrals and collect additional feedback from customers. Engage passive promoters to understand how your brand can improve.
