11 Question Types
Our suite of features allows you to create an unlimited number of surveys to capture customer experiences and display those responses on your website. Here are a few great ways customers are capturing experiences today:
- Allow site visitors to share their experience directly on the site
- Identify customer loyalty with Net Promoter Score®
- Launch visual UGC campaigns to drive brand awareness
Customize Survey Design
Easily change colors, fonts, buttons, logos and more. You can even add custom background images to fully brand the survey experience for your customers. See a preview of your survey in real time to make fast changes.
Understand your customers with Net Promoter Score®
Our NPS® system makes it incredibly easy to measure & understand your customers in just a few minutes. Send surveys out one-by-one, in bulk or via automatic email when new orders are placed on your website.
Not familiar with NPS®? Net Promoter Score® is a proven metric utilized by businesses to ask the customer a simple question in order to better understand their overall experience with your company.
Response management
Be alerted the moment a new response has come in for any of your surveys and take actionable measures to respond to the customer and share on social media.
- Respond both privately and publicly
- Social Share to Facebook, Twitter or Linkedin
Create Tags & Categories
Build categories of content responses, so your team can better manage the feedback from each survey. You can even add tags to responses and visual uploads, in order to build powerful filtering options on your website.
- Add, Edit, and Remove tags in 1-click
- Import tags in bulk
