Make Data-Driven Decisions with Experience Surveys

Capture meaningful customer experiences, including Net Promoter Score®, product photos, multiple questions, and more. 

Use Multiple Questions

Don’t limit yourself to a single question

Get the information needed to grow your business with 11 question types that include Net Promoter Score®, star rating, and product selection. You can even ask customers to upload a photo of their purchase.

Customizable To Match Your Brand

Stay on Brand

Customize your survey to include your brand’s colors, logo, and font. See a preview of your survey while you’re designing it. No flipping between windows to see your work.

Net Promoter Score® (NPS)

Identify Your Promoters

Capture NPS scores to learn how your customers value your business. Use the NPS survey to identify promoters who you can incentivize to spread the word, as well as to reach out to the detractors to see how you can improve.

New to Net Promoter Score®? Read more about it here.

Organize with Tags and Categories

Get Organized with Tags

Organize your reviews with Tags and Categories to help your team better manage and sort customer feedback. Use tags to filter your visual elements that are posted on your website. You have full control with TrustSpot.

How much new revenue could reviews generate?

Showcasing reviews on your website increases sales. Use the below calculator to see your estimated increase in sales from reviews.