Get more reviews
with Follow-up
Email Sequences
Your customers won’t always reply to your first request for a review. That’s why it’s important to create a personalized email follow-up sequence for each customer. Polite reminders increase reply rates by at least 10%, and that adds up quickly.Â
Increase reply rates
Automatically send review request follow-ups
Politely follow-up for reviews
Your customers are busy! Many of them will forget to respond to your first review request. That’s why TrustSpot helps you politely remind your customers to give you a review. You can set the time between follow-up reminders or follow our data-proven follow-up suggestions. We make it easy.
Incentivize UGC with coupons
Wouldn’t it be nice to market more user generated content? Well, look no further! TrustSpot’s email sequences allow you to exchange your coupon-codes for your customer’s images and/or videos.
After your customer sends their UGC to you, TrustSpot immediately sends them a coupon-code. Repeat purchases, more UGC, and a fair discount – everyone wins!
Brand your email review requests
TrustSpot’s email sequences are fully customizable and can be edited to match your brand’s colors, logo, and overall identity. Your customer will instantly recognize that the review requests are coming from the real you! Not some third party.
Email follow-ups are sent from YOUR email address
TrustSpot’s Custom Sender Domain allows you to send all emails from TrustSpot using your own email address. Your customers won’t see that your review request is coming from TrustSpot. Customers are more likely to open and respond to an email that they’re familiar with.Â