Content Moderation & Reputation Management
Actively monitor, manage, and moderate your user-generated content to maximize every point of engagement.
With TrustSpot, You Own All Your Customer Content!
We equip you with the tools to proactively monitor, manage, moderate, and respond to your customer community and the content they create.
Automate your customer reviews, visual UGC, and Q&A at ease using our moderation settings and tools.
Enable auto-publish settings on visual uploads and reviews that are tied to a star rating.
Enable Profanity Filters
Monitor profanity within reviews and flag reviews that contain them to remain unpublished.
Directly manage all the customer content you collect, curate, and publish. Decide which content you want to display and where to publish it.
View all your product and service tags at a glance with our tag management dashboard. You can create new categories, tags, and even import content in bulk with this tool.
Manage all customer reviews and choose your best ones to showcase directly on your site and social media.
Collect Authentic Reviews that Speak to Your Brand
TrustSpot always verifies your customers before they submit reviews. Ensure your brand recognition and values are in line with customer reviews and visual UGC that you collect.
Respond to Negative Reviews
Combat negative reviews and proactively respond to disgruntled customers. Turn the customer experience around with helpful follow-ups, and publish review responses on your website to help future customers.