Automate your Customer Reviews Process
Still manually sending requests for reviews? We’re here to help. TrustSpot automates the review request process, giving you the ability accumulate hundreds of reviews without lifting a finger.
No more manual review requests
Save time with systemized review requests
Create branded review request campaigns
You shouldn’t have to sacrifice your brand when you automate your customer review request process. That’s why we make it easy to customize your emails.
Your customers will feel comfortable about giving you feedback when they know the request is coming from a brand they trust.
Increase your reviews and testimonials with automated follow-up emails
Your customers are busy! They might forget to leave you a review when they receive your first request.That’s why TrustSpot makes it easy to create follow up campaigns.
You’ll be able to set the number of follow ups and decide how far to spread them apart.
Boost request open rates with personalized requests
Don’t send bland, generic review requests to your customers! That’s how you get left at the review alter.
With TrustSpot, you can personalize the subject and body of your automated requests to include customer, order, date, and company information.
Convert more requests with send delays
Asking for a review immediately after the customer has purchased an item doesn’t work. Your customers need time to actually use the product they purchased!
That’s why TrustSpot gives you the ability to set delays on initial review requests and follow up sequences. You can decide the right amount of time to delay your reviews, though we see good results with 5, 7, and 10 day delays.
TrustSpot integrates with your eCommerce platform and marketing tools
TrustSpot integrations include:
Display UGC
Integrate your review request process with your current systems
Automatically send review requests after your eCommerce platform recognizes a new order
TrustSpot integrates with WooCommerce, BigCommerce, and Shopify eCommerce platforms. After your customer places an order with your store, TrustSpot will instantly be notified by your eCommerce platform to automate your customer reviews request.
Once TrustSpot receives the order notification, it will start your branded review request sequence. The review requests will be set to whatever delay you decide.
Help users filter through your website's UGC with tags
Save your customers time by giving them the ability to sort and filter through your user generated content. With TrustSpot, you can easily tag your UGC.
After you tag your content, your users will be able to select the tags for relevant visual information.
For example, if you sell meat, you can tag your visual UGC by meat type: chicken, steak, pork, and fish.
When a user goes to your visual display, they can select chicken, and all of your UGC tagged with chicken will display!
Edit, crop, and watermark your customer photos
Want to add your logo to your UGC? We make it easy.
Need to crop out your customer’s Cheetos from their product photo? No problem.
TrustSpot helps you make quick adjustments to UGC so you don’t have to worry about complicated photo editing software!
Custom API
All of our visual-first displays are mobile responsive and look pristine for your mobile users.