Customer Success

At TrustSpot, we consider ourselves an extension of your team. See how our Customer Success Commitment empowers your brand. 

Our Customer Success Commitment

Our Customer Success team is dedicated to delivering a best-in-class experience. Talk with our industry-tenured experts today, and find out how to optimize your customer content and build your brand. 

CONTENT STRATEGY GUIDANCE

We’ll assign you a Customer Success Manager who will help you develop and implement a custom strategy and solution. They are with you every step of the way.

ACCESSIBLE COMMUNICATION CHANNELS

Regular check-ins with the Customer Success team are available through Email and US-based Live Chat. If your subscription includes a Dedicated Account Manager, you’ll have the option to schedule Zoom calls.

DEDICATED SUPPORT

Continuous support, training, and strategy to make sure you’re maximizing your success with TrustSpot. 

“I was desperate for a solution that offered great customer support and still had the premium features like the Google Shopping Integration. I also needed a brandable solution that was visually appealing and flowed well with our site. Trust spot checked all of these boxes. 

The support team behind Trust Spot are the real star of the show, and not to mention they are U.S.- based! All support emails with Trust Spot are replied to usually within a matter of minutes, I love working with this team.”

 

Tim D., Owner of Alpine Rings