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May 2019 Release Notes

Ryan Haidinger on May 29, 2019
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Overview

We’re excited to announce our latest updates & integrations for May 2019. This release focused on enhancing our Dashboard to make it easier to manage Reviews, Photos & Videos, along with Q&A.

We are also introducing over 20 new features & improvements to the system, including a new product carousel to promote your best-selling items on your website and an overhauled Visual Carousel & Gallery system. New integrations are now available, in addition to several new features for Lootly Loyalty & Rewards.



Table of Contents

Due to the size of this release, you can use the links below to skip to a specific section.

Section 1: Dashboard Refresh

Section 2: Zapier Integration

Section 3: Promoted Product Carousel

Section 4: Visual Carousel & Gallery

Section 5: Lootly Loyalty & Rewards

Section 6: Product Review Widget Updates

Section 7: Misc. Improvements


Dashboard

Dashboard Refresh

Better manage all aspects of your UGC collection, including increased visibility into customer location, answer questions directly from the dashboard, Publish Photos & Videos with 1 click. Below is an overview of some of the new functionality now available:

  • Top Review Cities
  • Visual trends chart
  • Latest Photos & Videos
  • Most Reviewed Products
  • Answer Questions directly from Dashboard
  • Device Statistics are launching in June
trustspot-dashboard

Zapier

Zapier Integration

The announcement of Zapier today, now makes it easier then ever to connect your favorite apps & platforms directly into TrustSpot in only a few clicks. We’re excited about all of the new ways in which you can communicate with customers and interact with data. Below are a few apps you can now connect to:

  • Mailchimp
  • HubSpot
  • Zendesk
  • Salesforce
  • Freshdesk
  • and over 1,500 more!
trustspot-zapier

Our Zapier integration is in early release, but you can start using it immediately by clicking here.

To learn more about using Zapier with TrustSpot, visit our support article.


Trust Elements

Looking for a great way to promote your Best Sellers, Top Rated or even your favorite products? Introducing the Promoted Product Carousel, a slick & easy to use carousel that sits directly on your website to promote any combination of products. Now customers can see content at a glance including the # of reviews and price.

To start using the Product Carousel, click into: Trust Elements > Promoted Product Carousel

trustspot-product-carousel

To learn more about this feature, visit our support guide.


Visual Display

Visual Carousel & Gallery

We've completely overhauled our Visual Carousel & Gallery system, to now allow you to create an Unlimited Number of Carousels & Galleries with different settings & design. Your existing carousel & gallery will still work fine after today's update. Below are some of the new features now available for your Photo & Video displays:

  • Create an unlimited amount visual carousels & galleries with unique settings
  • Display product specific photos & videos
  • Customize "Buy Now" button with text & custom link
  • Easily edit existing carousel / gallery settings

To see all of the new changes, click into: Trust Elements > Visual Carousel OR Visual Gallery

trustspot-visual-update


Lootly Updates

Lootly now available on WooCommerce

We’re happy to announce that our WooCommerce app is now available for Lootly, our Loyalty & Rewards Platform. Lootly makes it easy to establish & grow relationships with your customers, by introducing a Points & Rewards, Referrals or VIP Program.

Ready to get started? Visit our support guide to learn more & download the app.


Lootly Updates

New Earning Actions & Spending Rewards

We’ve listened to your feedback, and we’re also happy to announce several new earning actions, spending rewards and improvements to the platform for Lootly. Below is an overview of the new items now available:

  • Added Instagram Follow for earning action
  • Added Spending Limits for spending rewards
  • Updated import tool to now allow you to automatically reward points to past customers
  • Updated Dashboard & Reports to handle larger sets of data (10 Mil +)
  • Fixed logo display settings issue within email notifications

Looking to learn more about Lootly? Click here to Visit Lootly and let us know if you have any questions.


Product Review Widget

Product Review Widget Updates

We’ve enhanced the Product Review Widget to now display Instagram photos that are tagged with a product. We’ve also made improvements to the mobile display based on feedback received over the past month. The following updates are now available:

  • Display Instagram Photos within Review Widget (Photos Tab)
  • Display photo overlay for items within Photos Tab
  • Updated favorite photo function for Photos Tab
  • Updated pagination buttons to use Button Color from account settings
  • Reduced size of pagination buttons for mobile
  • Reduced size of share button for mobile
  • Removed Google+ as a share option

Misc Improvements

Optimizations & Performance Improvements

Beyond the new features & integrations, we also like to introduce improvements to the platform every month based on feedback and our internal roadmap. Each of these improvements are listed below.

Platform Improvements

  • Private Questions now available for Custom Review Forms
  • Moved Image CDN & Compression service to IMGIX

Extension Updates

  • Updated Magento 1 to support EE (v 1.1.1)
  • Updated Magento 1 & 2 to send Billing Name when Guest is used (v 1.1.1)
  • Updated WooCommerce to support WP 5.2 (v1.1)
  • Updated OpenCart 3 to support 3.0.3 (v1.2)

Coming Soon for June 2019

Our May 2019 release introduced over 20 new features & improvements, aimed at allowing you easier ways to interact with your data and display that content to your customers. For June, we will be focused on improving our visual capabilities with new ways to interact with Photos & Videos, in addition to a few big announcements for both TrustSpot & Lootly.

Ryan Haidinger
Ryan Haidinger

Ryan is the co-founder & CEO of TrustSpot. When he’s not thinking of new features or testing marketing campaigns, you can find Ryan at the beach surfing.

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