In just over a decade, Air Plant Shops has transformed from a small family-owned business to one of the largest providers of tillandsia air plants in the United States.
THE COMPANY
Air Plant Shop started as a small family-owned and operated business in 2012. Just over a decade later, they’re now one of the largest providers of tillandsia air plants in the United States.
With a focus on providing quality products and giving back to their community, they’ve been able to build a wealth of social proof and goodwill with their passionate customer base.
CHALLENGES
Air Plant Shop prides itself in providing the highest quality air plants to its customers across the United States. But with heavy competition in their category, highlighting this differentiation isn’t easy.
Air Plant Shop wanted to be sure that website visitors could clearly see the difference in the quality of their products and their customer’s experiences. That’s why they turned to TrustSpot.
Here’s a few ways Air Plant Shop has partnered with TrustSpot to boost their social proof:
- By using TrustSpot’s experience collector tool, Air Plant Shop is able to collect genuine customer photos and important information about the buying experience.
- In addition to visual carousels showcasing genuine photos uploaded by customers, Air Plant Shop allows website visitors to buy directly from their review widgets.
- Air Plant Shop also uses TrustSpot’s experience collector tool to ask questions like “What is your watering schedule?” to further inform the shopping experience of future customers.
RESULTS WITH TRUSTSPOT
- Over 2k customer experiences collected by Air Plant Shop in the past year with over 4k photos uploaded by their happy customers.
