30 Day Free Trial. No annual contracts. Personalized Support. 60-Day Money Back Guarantee.



For Professionals


Billed Monthly

Unlimited Orders

  • Import Google Reviews
  • Smart Reminder Emails
  • Photos Reviews
  • Shopify Mkts. Dynamic Language


For Mid-Sized Businesses


Billed Monthly

Everything in Growth +

  • Google Shopping Ads
  • Custom Sender Domain
  • Custom Questions Form
  • Custom CSS
  • Filterable UGC Gallery
  • Klaviyo integration


For Growing Businesses


Billed Monthly

Everything in Premium +

  • Email Upsells
  • Collect Videos
  • Instagram UGC Feed
  • Custom Reporting
  • Dedicated Support Manager
  • Developer Solutioning


For Enterprise & International Businesses


Everything in Ultimate +

  • Post-Purchase Surveys
  • Survey Pop-up Widget
  • API Access
  • Product Review Syndication
  • New Feature Beta Group
  • Monthly Account Tune-ups
View All Features
Growth Premium Ultimate Enterprise
Reviews & UGC 750
email requests
per month
email requests
per month
email requests
per month
starting at:
email requests
per month
Automated Company Review Requests ✔️ ✔️ ✔️ ✔️
Manual Invites


Bulk invite a list of customers uploaded via CSV.
✔️ ✔️ ✔️ ✔️
Collect Net Promoter Score ✔️ ✔️ ✔️ ✔️
In-Email Forms ✔️ ✔️ ✔️ ✔️
Direct Review Form Link


Using a custom link, allow customers to scan a QR code or click a link filling in a Company Review Form.
✔️ ✔️ ✔️ ✔️
Review Rewards


Send a coupon for customers who upload a review, send a photo or video and even those who answer questions other customers have.
✔️ ✔️ ✔️ ✔️
Send Delay


Based on your eComm. platform or TrustSpot integration (ie: BCC Email) choose the most optimal amount of time after an order or service is complete to send a email review request.
✔️ ✔️ ✔️ ✔️
Automated Product Review Requests ✔️ ✔️ ✔️ ✔️
Multi-Product Review Requests


Prioritize which products a customer to receives a review request for first after an order is complete and the send delay between each.
✔️ ✔️ ✔️ ✔️
Smart Reminders


Send up-to 3 email follow ups in case a customer didn’t see the initial email review request.
✔️ ✔️ ✔️ ✔️
Dynamic Review Coupon Codes ✔️ ✔️ ✔️ ✔️
Collect Photos & Video with Reviews Unlimited Photos Unlimited Photos Both Both
Custom Sender Domain


Send email requests from your company or personal email, personalizing each request.
✔️ ✔️ ✔️
Custom Question Forms


Collect more context with your product reviews with Customer and Product type questions including Fit, Rating, NPS and Multiple & Single Choice questions.
One Form Unlimited Forms Unlimited Forms
Experience Surveys


Choose from over 12 different question types to build a survey for your customers and loyal fans to collect more content, feedback and reviews.
Post-purchase Surveys


Install an Experience Survey on your check-out or service confirmation page to learn of your customers experience.
Send a Survey Instead of a Product Review ✔️
Send a Survey Instead of a Company Review ✔️
HTML Emails ✔️ ✔️ ✔️ ✔️
Full Branding & Design Elements ✔️ ✔️ ✔️ ✔️
Custom CSS


Completely customize your Product Review Widget to fully match the style and responsiveness of your website.
✔️ ✔️ ✔️
Customer Engagement and Social Media
Thank you Page


After a customer submits a review, they are redirected here to receive a coupon, review other products and share their review to their social media.
✔️ ✔️ ✔️ ✔️
Self-hosted Thank you Page


Already have a Thank you Page or want to take them to your Google Business page or store to shop more, you choose where they go!
✔️ ✔️ ✔️ ✔️
Google Rich Snippets ✔️ ✔️ ✔️ ✔️
Social Sharing Buttons in Thank you Page ✔️ ✔️ ✔️ ✔️
Facebook Widget ✔️ ✔️ ✔️ ✔️
Customer Review Voting ✔️ ✔️ ✔️ ✔️
Customer Review Sharing ✔️ ✔️ ✔️ ✔️
Request Product Reviews in Thank you Page ✔️ ✔️ ✔️ ✔️
Display Reviews on Facebook Page ✔️ ✔️ ✔️
Automated Facebook Post Sharer ✔️ ✔️
Email Upsells


Promote similar products right from within the review request emails, linking back to your store.
✔️ ✔️
Customer Q&A


Enable customers to ask their product questions and even answer others questions directly from within your Product Review Widget.
✔️ ✔️
Allow Customers to Ask Questions on your Site ✔️ ✔️
Allow Customers to Answer others Questions ✔️ ✔️
Review Management
Import Product & Company Reviews


Upload a CSV file of all your reviews, even those treasured Google & Facebook Reviews, attributing the source of the reviews.
✔️ ✔️ ✔️ ✔️
Social Sharing ✔️ ✔️ ✔️ ✔️
Report Reviews


Moderate the reviews that are inappropriate, spammy, lack context and more to keep your community & brand represented in the best way.
✔️ ✔️ ✔️ ✔️
Auto-Publish Reviews


Choose which star level publish automatically and which ones you ought to moderate/respond to before publishing.
✔️ ✔️ ✔️ ✔️
Profanity Filter ✔️ ✔️ ✔️ ✔️
13+ Supported Languages ✔️ ✔️ ✔️ ✔️
New Review Notifications ✔️ ✔️ ✔️ ✔️
Import Google & Facebook Reviews ✔️ ✔️ ✔️ ✔️
Blacklisted Words ✔️ ✔️ ✔️ ✔️
Respond to Reviews


Build trust with your customers by responding to both positive and negative reviews. Responding to reviews allows customers to update their review incase a negative experience turned into a good one.
✔️ ✔️ ✔️ ✔️
Email Blocklist


Allow customers to unsubscribe from email review requests and block specific emails or domains, like those of your suppliers or external buyers.
✔️ ✔️ ✔️ ✔️
Export Reviews Anytime ✔️ ✔️ ✔️
Multi-Account Access


Invite other admins and moderators to join your team.
Unlimited Unlimited Unlimited
Product Grouping


Group similar products and variants together to showoff all the reviews for a single main product leaving no customer wondering.
✔️ ✔️ ✔️
Photo/UGC Studio


See all your collected photos and video in one place. Easily create Facebook posts, scheduled to publish, watermark & export photos and more.
✔️ ✔️
Watermark Photos ✔️ ✔️
Export Photos ✔️ ✔️
Flagged Keywords


Automatically flag reviews which contain certain keywords that may be dangerous to include in your reviews (ie: medical terms, claims, etc.).
✔️ ✔️
Product Blocklist


Choose products that you don’t want to send review requests for to customers.
✔️ ✔️
Review Syndication


Have multiple websites with the same products? Automatically showcase all your product reviews across multiple websites.
Reviews and UGC Displays
Review Badges ✔️ ✔️ ✔️ ✔️
Review Carousels ✔️ ✔️ ✔️ ✔️
Review Tabs ✔️ ✔️ ✔️ ✔️
SEO Review Widget ✔️ ✔️ ✔️ ✔️
Review Gallery ✔️ ✔️ ✔️ ✔️
Testimonial Gallery (NEW) ✔️ ✔️ ✔️ ✔️
Public Store Page ✔️ ✔️ ✔️ ✔️
Customer Privacy ✔️ ✔️ ✔️ ✔️
Product Review Widget ✔️ ✔️ ✔️ ✔️
Display Company Reviews on Product Pages ✔️ ✔️ ✔️ ✔️
Star Ratings ✔️ ✔️ ✔️ ✔️
Display Rich Snippets ✔️ ✔️ ✔️ ✔️
UGC Email Banner


Showoff customer photos you’ve collected from within email review requests.
✔️ ✔️ ✔️ ✔️
UGC Carousels One Carousel Unlimited Unlimited Unlimited
UGC Galleries One Gallery Unlimited Unlimited Unlimited
Checkout Page Widget



Showoff your best reviews on each product checkout page to ensure high conversion rates.
✔️ ✔️ ✔️
Custom CSS



Completely customize your Product Review Widget to fully match the style and responsiveness of your website.
✔️ ✔️ ✔️
Filterable UGC Galleries ✔️ ✔️ ✔️
Instagram Gallery


Search relevant hashtags to showoff customer photos from Instagram that highlight your product or service.
✔️ ✔️
Onsite Survey Tab ✔️
Shopify ✔️ ✔️ ✔️ ✔️
BigCommerce ✔️ ✔️ ✔️ ✔️
WooCommerce ✔️ ✔️ ✔️ ✔️
BCC Email


Use a custom BCC email in your email confirmations to automatically send a Company Review request to customers. This is a perfect solutions for those who do not have a eCommerce platform.
✔️ ✔️ ✔️ ✔️
Google Analytics ✔️ ✔️ ✔️ ✔️
Zapier ✔️ ✔️ ✔️ ✔️
Mailchimp ✔️ ✔️ ✔️ ✔️
Facebook ✔️ ✔️ ✔️ ✔️
LinkedIn ✔️ ✔️ ✔️ ✔️
Twitter ✔️ ✔️ ✔️ ✔️
Manual Integration ✔️ ✔️ ✔️ ✔️
PrestaShop ✔️ ✔️ ✔️ ✔️
OpenCart ✔️ ✔️ ✔️ ✔️
Neto ✔️ ✔️ ✔️ ✔️
3DCart ✔️ ✔️ ✔️ ✔️
Pushowl ✔️ ✔️ ✔️ ✔️
Klaviyo ✔️ ✔️ ✔️ ✔️
Lootly Loyalty & Rewards ✔️ ✔️ ✔️ ✔️
Override Custom Language



If you are using the Shopify Markets store set up, send email review requests in multiple languages based on customer locales and display product review widgets in their native language also.
✔️ ✔️ ✔️
Volusion ✔️ ✔️ ✔️
Magento ✔️ ✔️ ✔️
Freshdesk & Zendesk ✔️ ✔️ ✔️
API Access ✔️
Email & Responses ✔️ ✔️ ✔️ ✔️
Open Rates ✔️ ✔️ ✔️ ✔️
Product Directory ✔️ ✔️ ✔️ ✔️
UGC Analytics ✔️ ✔️ ✔️
Customer Insights ✔️ ✔️ ✔️
Visual Review Map ✔️ ✔️ ✔️
Custom Reporting ✔️ ✔️
Support Centre ✔️ ✔️ ✔️ ✔️
Live Chat ✔️ ✔️ ✔️ ✔️
Email Support ✔️ ✔️ ✔️ ✔️
eComm. Integration Support ✔️ ✔️ ✔️
Widget Installation ✔️ ✔️ ✔️
Dedicated Onboarding & Training ✔️ ✔️
Customer Success Manager ✔️ ✔️
Dev. Troubleshooting & Solutions ✔️ ✔️
NEW FEATURE Beta Program ✔️
Account Health Checkup ✔️


Join other top ecommerce brands who use TrustSpot to collect their customer experiences

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Personalized Support & Satisfaction Guarantee


No Risk, All Reward

Not feeling our service within 60 days? No problem.
Get a full refund, hassle-free.

Always-On Support

We’re here for you.
Expect a response within 24 hours, because your time matters.

Smooth Onboarding

We’ll guide you through it all.
Free Installation and Integration.

Your Success, Our Priority

Not crushing your goals?
We’ll provide extra support to help you win.

UGC Collection Made Easy: TrustSpot FAQs

How does TrustSpot help collect and manage UGC and reviews?

We keep it simple!

Through automation and easy-to-use features, you can send Company Review and Product Review requests upon fulfilled orders and service confirmation emails or manually to past customers. When reviews come into your TrustSpot account, we allow you to manage/moderate each review by responding, customizing how it displays on your site and providing data on each review & request sent.

Can TrustSpot integrate with my eCommerce platform?

Yes! eCommerce reviews are our bread & butter.

We can integrate with most popular ecommerce platforms including Shopify, Shopify Plus, Shopify Markets, WooCommerce, Magento, BigCommerce, Volusion, PrestaShop, OpenCart, Neto and Web Shop Manager.

We also offer an API for custom-built sites, making it easy to collect and display reviews on your website, no matter which platform you use.

How does TrustSpot authenticate reviews?

Simply put – Through email verification and order data.

For eCommerce sites, our integrations automatically send review requests upon order fulfillment.

For service-based businesses, our BCC Email integration sends requests as part of service confirmation emails.

All imported reviews are verified by our support team upon inspection of the import file and the reviews’ original sources.

Can I customize the appearance of my review widget?

Apply custom CSS and/or use our in-app settings.

You can customize the layout, colors, and fonts that best match your website’s design. Our easy-to-use widget builder lets you create a unique and visually appealing display for your customer reviews.

We also provide 10+ different widgets from review carousels, badges and banners, pop-ups and more!

What is Trustspot's pricing structure?

Monthly and Annual Pricing – No contracts required

We offer a range of pricing plans to suit businesses of all sizes. Each plan includes different features, such as review collection and displays, email automations, integrations, Google Shopping Ads Review Feed, collecting photos and videos, and more.

For Enterprise merchants, we offer custom tailor plans to fit your needs and budget.

Visit our Pricing page to see which features come with each plan.

Does TrustSpot help improve my SEO?

Through indexed content and Rich Snippets

Each of our widgets provide keyword-rich content and all review text is indexed by Google.

With our Product Review Widget, your review stars will show up on Google Search in the form of Rich Snippets.

Can I invite past customers to leave reviews?


TrustSpot allows you to invite past customers to review your business in several ways; by sending a bulk invite to a list of customers (up to 1,000 per upload), a direct request email and/or using a direct link on your site, in emails, or even as a QR code.

Can I import my existing reviews?

Yes! Import native and external reviews.

You can import existing product and company reviews using a CSV file. We provide a sample file to help match your import file’s structure and our support team is here to assistance with this process.

When importing company reviews, you can also import reviews from Google, Facebook, LinkedIn, and Yelp.

Can I respond to customer reviews through TrustSpot?

Of course! We even have a A.I. Responder to help craft the perfect response.

Customers who receive replies can update their star ranking and review text, which is especially helpful when dealing with negative reviews.

By addressing customer feedback, both positive and negative, you can demonstrate your commitment to providing exceptional customer service and build stronger relationships with your audience.

What kind of support can I expect if I need assistance?

Support is here for YOU!

We offer integration and widget installation support on all accounts. You can directly message us via email and live chat while in-app.

For Premium, Ultimate and Enterprise users our development & success team is here to help troubleshoot any issues you may have and offer strategic advice to increase efficiency and improve your reviews program.

Experience the TrustSpot Advantage Risk-Free

By choosing TrustSpot, you can be confident that you're partnering with a dedicated team that's committed to your success. We stand behind our software and services, and with our 60-Day Total Satisfaction Guarantee, you can try us risk-free.