Review Collection and Monitoring For Local Businesses
Introducing TrustExpert, our partner company that helps local businesses monitor and collect great reviews on the major sites like Google, Yelp, and Facebook.
TrustExpert aggregates all your reviews into 1 place to monitor and manage your valuable online reputation. Similar to how TrustSpot helps online businesses collect company and product reviews, TrustExpert helps physical location businesses improve their online reputation on major sites.
Using proprietary SmartSense™ technology, TrustExpert sends customers an email or text message after a transaction. The user is surveyed on their satisfaction; if they are happy, it senses which review sites they have profiles and are logged into, then they are seamlessly and automatically forwarded there to leave a glowing reviews. No login, no mess. If they are unhappy, the user is forwarded to a private feedback form where they can communicate directly with the company, which diverts potentially negative reviews away from the public spotlight.
What's the difference between TrustSpot and TrustExpert?
TrustSpot is its own review platform. We help businesses collect and display reviews through TrustSpot on their website to improve online conversions and SEO. We also offer product review software for e-commerce businesses to collect product specific reviews. TrustExpert isn't a review website itself, but rather a software tool for local/physical businesses to monitor and solicit reviews on other major review platforms like Google, Yelp, and Facebook.
Are you the same company?
TrustSpot and TrustExpert are different companies. We have different solutions for different types of businesses and have partnered up to refer companies to each other that we think we can help.
Can I use both TrustSpot and TrustExpert?
Yes! If your business sells both online and in a physical store, using both systems is the best way to maximize the benefits.
Does TrustExpert let me display reviews on my own site?
Yes, TrustExpert has a Trust Page similar to TrustSpot's that shows your aggregated reviews from major review sites directly on your own website for potential customers to see.