What are the benefits of collecting reviews?
Reviews increase sales. Period. By displaying a badge or widget showing reviews directly on your site, your visitors are substantially more likely to complete the purchase. It's one of the simplest conversion boosters in existence.
Reviews improve your brand trust. When customers are considering a purchase with your company, they have instinctual fears that arise that often lead them to not buy. Reviews help to calm those fears and increase the likelihood of a purchase.
Reviews improve SEO. When someone searches for your company, what do they find? A TrustSpot review profile will show your glowing reviews and gold stars directly in the search results. Reviews also serve as user generated content, which search engines love.
How much does TrustSpot cost?
TrustSpot has a FREE plan which is meant for very small companies processing around 30 orders a month. For companies that are a little larger our most basic plan called "startup" costs $29 per month. Check out our affordable plans.
What do I get with the paid plans?
Upgrading to a paid plan provides numerous benefits to grow your online reputation, brand, and overall sales. You get access to on-site promotions like badges and widgets, better SEO, plus methods to engage your customers such as being able to respond to reviews. See our pricing page for details, or shoot us an email at firstname.lastname@example.org
Is there a setup charge?
We do not charge setup fees on any plan offered by TrustSpot. The only fee is the monthly price for the subscription plan you select.
How do people review my company?
TrustSpot has many ways to integrate with your business. Whether you're a service business or e-commerce: we have numerous ways to automatically request reviews from your customers.
For e-commerce, TrustSpot connects with your cart software system. When you receive an order, TrustSpot will automatically email the customer after a few days and ask them to leave a review for you. Only your real, paying customers can leave reviews... no random strangers, no fake reviews.
For service or other businesses, you have many options including: Sending us an email with customer details, BCCing us on order confirmation emails, embedding an exit survey review form on your website, or direct API calls.
Will TrustSpot easily work with my eCommerce Site?
Yes, TrustSpot works on ALL cart systems. We have direct 30-second install plugins for Magento, Shopify, and WooCommerce. If you use a different cart system, you can integrate using BCC email.
Is your FREE plan really Free? Not just a Free Trial?
Our FREE plan is absolutely 100% free to use for life. We made this plan to help companies who have very low orders per month and want to build up their business reputation. The FREE plan has a few features as well to help get your business off the ground, check out our plans page to learn more about our FREE plan.
What payment forms do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover)